# Service difficulty reports: N69020

A list on [N69020](https://openairdocs.org/aircraft/N69020.md).

Matched to this aircraft by N-number and event date, checked against the reported serial number, make and model. Newest first.

- [SDR CALA2026090119122](https://openairdocs.org/sdr/CALA2026090119122.md): Windshield · cracked · Aug 31, 2026 · N69020 · Boeing 777224 · Flight Compartment Windows
  > CAPTAIN`S FWD LT WINDOW CRACKED. DEBRIEFED PILOTS. HAPPENED AT 11000FT. JUST POPPED, NOTHING HIT WINDOW. WINDOW HEAT WAS ON. REMOVED L1 WINDSHIELD IAW AMM 56-11-01-000-801. PERFROMED STEP 6 OF AMM 56-11-01-400-801 RESISTANCE CHECK WITH LIMITS OF FIGURE 406.
- [SDR CALA2026012713330](https://openairdocs.org/sdr/CALA2026012713330.md): Battery · no test · Jan 23, 2026 · N69020 · Boeing 777224 · Emergency Lighting
  > EMERGENCY LIGHT BATTERY CAPACITY CHECK FAILED. THE BATTERY WAS REPLACED AND TESTED NORMAL IAW AMM 33-51-06.
- [SDR CALA2026012713329](https://openairdocs.org/sdr/CALA2026012713329.md): Charger · no test · Jan 23, 2026 · N69020 · Boeing 777224 · Emergency Lighting
  > EMERGENCY LIGHT BATTERY CHARGER TEST FAILED. THE CHARGER WAS REPLACED AND TESTED NORMAL IAW AMM 33-51-06.
- [SDR CALA2026012713328](https://openairdocs.org/sdr/CALA2026012713328.md): Battery · no test · Jan 23, 2026 · N69020 · Boeing 777224 · Emergency Lighting
  > EMERGENCY LIGHT BATTERY CAPACITY CHECK FAILED. THE BATTERY WAS REPLACED AND TESTED NORMAL IAW AMM 33-51-06.
- [SDR CALA2026012713327](https://openairdocs.org/sdr/CALA2026012713327.md): Battery · no test · Jan 23, 2026 · N69020 · Boeing 777224 · Emergency Lighting
  > EMERGENCY LIGHT BATTERY CAPACITY CHECK FAILED. THE BATTERY WAS REPLACED AND TESTED NORMAL IAW AMM 33-51-06.
- [SDR CALA2026012713326](https://openairdocs.org/sdr/CALA2026012713326.md): Battery · no test · Jan 23, 2026 · N69020 · Boeing 777224 · Emergency Lighting
  > EMERGENCY LIGHT BATTERY CAPACITY CHECK FAILED. THE BATTERY WAS REPLACED AND TESTED NORMAL IAW AMM 33-51-06.
- [SDR CALA2025120211691](https://openairdocs.org/sdr/CALA2025120211691.md): Idg · faulted · Nov 28, 2025 · N69020 · Boeing 777224 · AC Generator-Alternator
  > ELEC GEN OFF RT EICAS ADVISORY RT GENERATOR CONTROL BREAKER (GCB) OPEN OR GENERATOR CONTROL SWITCH OFF, & ENG NOT SHUTDOWN. RT GCU REPLACED ON 11/26 & RT IDG REPLACED ON 11/27 IAW PILOTS ENG 2 IDG TRIPPED AT GATE IN IAD. RESET IAW MANUAL & CONTINUED UNTIL RT
- [SDR CALA2025092609308](https://openairdocs.org/sdr/CALA2025092609308.md): Actuator · faulted · Sep 23, 2025 · N69020 · Boeing 777224 · Landing Gear Steering System
  > RECEIVED A TAKEOFF CONFIG WARNING, MAIN GEAR STEERING EICAS BELOW 30 KNOTS REGUEST MEL 3253A, MEL PROCEDURE PERFORMED. APPROVED ITEM DEFERRED. CHRONIC LVL 1 FOR MAIN GEAR STEERING WITH MAINT MSG 32-63010. MAIN GEAR STEERING POWER CONTROL ACTUATOR LT IS UNSER
- [SDR CALA2025081407723](https://openairdocs.org/sdr/CALA2025081407723.md): Slide · faulted · Aug 12, 2025 · N69020 · Boeing 777224 · Escape Slide
  > REMOVED AND REPLACED DOOR L2 SLIDE UP TO STEP E(5) IAW AMM 25-66-01, DUE TO NO POWER ON THE ACFT. TURN THE EPAS BATTERY SAFETY SWITCH TO THE ARM POSITION AND COMPLETED TASK CARD 23-2566-1-2011.
- [SDR CALA2025081307708](https://openairdocs.org/sdr/CALA2025081307708.md): Skin · damaged · Aug 11, 2025 · N69020 · Boeing 777224 · Leading Edge Devices
  > LEFT LEADING EDGE SLAT 7 & 8 HAS DAMAGE ON UPPER INBOARD SIDE OF THE SLAT. THERE ARE 9 DAMAGED RIVETS AND THE HOLE MEASURES 4.5 INCHES IN WIDTH AND 2 IN LENGTH. PERFORMED TASK IN AMM REF 27-81-10 UP TO (E) (5) (A). REMOVED FASTENERS AND CUT OUT DAMAGED SECT
- [SDR CALA2025030302549](https://openairdocs.org/sdr/CALA2025030302549.md): Slide Raft · faulted · Feb 28, 2025 · N69020 · Boeing 777224 · Escape Slide
  > REPLACE DOOR 1L SLIDE ASSY REF TASK CARD 23-2566-2011 REPLACED DOOR 1L SLIDE ASSY REF TASK CARD 23-2566-2011PARTS USED: 26-2566-9-0007, QTY:1 ROTABLE PARTS CHANGE WAS INDICATED - TT # 1425309 SN OFF 0777 REF EC/RA# 2561-01173 REV C, 777 IPC UPDATE - DOOR SL
- [SDR CALA2025011601918](https://openairdocs.org/sdr/CALA2025011601918.md): Lock · warning message · Jan 12, 2025 · N69020 · Boeing 777224 · Door Warning System
  > DOOR FLIGHT LOCK 3R EICAS STATUS #3 RIGHT PASSENGER ENTRY DOOR FLIGHT LOCK COMMAND/FLT LK RLY/SEN SOR DISAGREEMENT. FIM TASK REF: FIM TASK REFERENCE NOT FOUND CMC MSG# 5222210 FLIGHT STATUS: A INTERMITTENCE INITIAL CLIMB. FLT LOCK SYSTEM IS INOP.
- [SDR CALA2024061301794](https://openairdocs.org/sdr/CALA2024061301794.md): Skin · cracked · Jun 6, 2024 · N69020 · Boeing 777224 · Fuselage Main, Plate/Skin
  > EA 5310-06900 REV E OP 016 1EA CRACK FOUND ON R/H FUS SKIN APPRO X 0.500" IN LENGTH REF HX NR WO.3271543, INSPECTIONS PER THE LATEST REVISION OF ECRA 5330-07272 PART 2 ON REPEAT THE INSPECTION AT INTERVALS NOT TO EXCEED 4,000 TOTAL OR BEFORE THE AIRCRAFT REACH
- [SDR CALA2024060701726](https://openairdocs.org/sdr/CALA2024060701726.md): Battery Pack · discharged · Jun 6, 2024 · N69020 · Boeing 777224 · Emergency Lighting
  > CABIN RH DR3 EMER LT PWR PACK M33404 CAPACITY CHK FAIL REF HX NR WO.3342826, ORIG BY CABIN RH DR3 EMER LT PWR PACK M33404 REPLACED AND INSTALLATION TEST CARRIED OUT RESULT WITH NORMAL AS PER AMM 33-51-06.
- [SDR CALA2024060701725](https://openairdocs.org/sdr/CALA2024060701725.md): Battery Pack · discharged · Jun 6, 2024 · N69020 · Boeing 777224 · Emergency Lighting
  > CAB - R2 DR EMER LT PWR PACK M33098 CAPACITY CHK FAIL. REF HX NR WO.3340199, ORIG BY CAB R2 DR EMER LT PWR PACK M33098 REPLACED AND INSTALLATION TEST CARRIED OUT RESULT WITH NORMAL AS PER AMM 33-51-06.
- [SDR CALA2024060701724](https://openairdocs.org/sdr/CALA2024060701724.md): Battery Pack · discharged · Jun 6, 2024 · N69020 · Boeing 777224 · Emergency Lighting
  > CABIN RH DR2 EMER LT PWR PACK M33097 CAPACITY CHK FAIL REF HX NR WO.3342818, ORIG BY CABIN RH DR2 EMER LT PWR PACK M33097 REPLACED AND INSTALLATION TEST CARRIED OUT RESULT WITH NORMAL AS PER AMM 33-51-06.
- [SDR CALA2024060701723](https://openairdocs.org/sdr/CALA2024060701723.md): Battery Pack · discharged · Jun 6, 2024 · N69020 · Boeing 777224 · Emergency Lighting
  > CABIN RH DR2 EMER LT PWR PACK M33401 CAPACITY CHK FAIL REF HX NR WO.3342799, ORIG BY CABIN RH DR3 EMER LT PWR PACK M33401 REPLACED AND INSTALLATION TEST CARRIED OUT WITH NORMAL RESULT AS PER AMM 33-51-06.
- [SDR CALA2024060701722](https://openairdocs.org/sdr/CALA2024060701722.md): Battery Pack · discharged · Jun 6, 2024 · N69020 · Boeing 777224 · Emergency Lighting
  > CABIN LH DR2 EMER LT PWR PACK M33099 CAPACITY CHK FAIL REF HX NR WO. 3342851, ORIG BY CABIN LH DR2 EMER LT PWR PACK M33099 REPLACED AND INSTALLATION TEST CARRIED OUT WITH NORMAL RESULT AS PER AMM 33-51-06.
- [SDR CALA2024060701721](https://openairdocs.org/sdr/CALA2024060701721.md): Battery Pack · discharged · Jun 6, 2024 · N69020 · Boeing 777224 · Emergency Lighting
  > CAB L3 DR EMER LT PWR PACK M33406 CAPACITY CHK FAIL. REF HX NR WO. 3340216, ORIG CAB L3 DR EMER LT PWR PACK M33406 REPLACED AND INSTALLATION TEST CARRIED OUT WITH NORMAL RESULT AS PER AMM 33-51-06.
- [SDR CALA2024060701720](https://openairdocs.org/sdr/CALA2024060701720.md): Battery Pack · discharged · Jun 6, 2024 · N69020 · Boeing 777224 · Emergency Lighting
  > CABIN LH DR2 EMER LT PWR PACK M33096 CAPACITY CHK FAIL REF HX NR WO.3342856, ORIG BY CAB LH DR2 EMER LT PWR PACK M33096 REPLACED AND INSTALLATION TEST CARRIED OUT WITH NORMAL RESULT AS PER AMM 33-51-06.
- [SDR CALA2024060701719](https://openairdocs.org/sdr/CALA2024060701719.md): Battery Pack · discharged · Jun 6, 2024 · N69020 · Boeing 777224 · Emergency Lighting
  > CAB L3 DR EMER LT PWR PACK M33405 CAPACITY CHK FAIL REF HX NR WO.3340177, ORIG BY CAB L3 DR EMER LT PWR PACK M33405 REPLACED AND INSTALLATION TEST CARRIED OUT RESULT WITH NORMAL AS PER AMM 33-51-06.
- [SDR CALA2024061701830](https://openairdocs.org/sdr/CALA2024061701830.md): Spar · cracked · Jun 1, 2024 · N69020 · Boeing 777224 · Wing Spar
  > SUPPORT TASK EA 5310-0690, REV E, OP 016, 1EA CRACK FOUND AT CENTER TANK FRONT SPAR RUNNING 7 O/C POSITION AND APPROX 3/32" DEPTH REFER HX NR. 3271453. RH WING CENTER TANK FRONT SPAR LOWER CHORD REPAIRED AS PER SRM 5 7-10-10-2R-1 REPAIR 1 FIG 202 JUST AT RBL
- [SDR CALA2024060501711](https://openairdocs.org/sdr/CALA2024060501711.md): Stringer · cracked · Jun 1, 2024 · N69020 · Boeing 777224 · Fuselage Main, Longeron/Stringer
  > EA 5310-06900 REV E OP 0006 1EA CRACK FOUND ON RH UNDERWING LONGERON FITTING. FX BS 1035 RH UNDERWING LONGERON REPLACED AND INSTALLED AS PER EA 5310-06900 REV E OP 006.
- [SDR CALA2023120803595](https://openairdocs.org/sdr/CALA2023120803595.md): Access Door · missing · Dec 7, 2023 · N69020 · Boeing 777224 · Engine Thrust Reverser
  > PDA, #1 ENG I/B AFT FAIRING THRUST REVERSER HINGE BEAM ACCESS DOOR MISSING. REMOVED AND REPLACED ACCESS DOOR REF SRM 51-40-02.
- [SDR CALA2022122803504](https://openairdocs.org/sdr/CALA2022122803504.md): Receptacle · damaged · Dec 26, 2022 · N69020 · Boeing 777224 · Alternator-Generator Drive
  > PRY EXT POWER PINS WITH SIGNS OF OVERHEAT AFTER GPU CABLE FAILURE. REMOVED AND REPLACED PRIMARRY EXTERNAL POWER RECEPTICAL.
- [SDR CALA2022092102428](https://openairdocs.org/sdr/CALA2022092102428.md): Lamp · inoperative · Sep 21, 2022 · N69020 · Boeing 777224 · Lighting System
  > B777-33-3-7019, R/H DOOR #1 EXT EMER LT FOUND INOP TRANSFER REF. NON ROUTINE HX WO 1101289 AND ORIGINATED BY EMP V920595 RH DOOR NO.1 EXT EMER LT LAMP REPLACED AND INSTALLATION TEST NORMAL IAW AMM 33-51-04 WORK ACCOMPLISHED BY MECHANIC V920595 INSPECTED BY V89
- [SDR CALA2022092102427](https://openairdocs.org/sdr/CALA2022092102427.md): Lamp · inoperative · Sep 21, 2022 · N69020 · Boeing 777 · Lighting System
  > B777-33-3-7019, L/H DOOR 4 EXT EMER LT FOUND INOP TRANSFER REF. NON ROUTINE HX WO 1101297 AND ORIGINATED BY EMP V920595 LH DOOR NO.4 EXT EMER LT LAMP REPLACED AND INSTALLATION TEST NORMAL IAW AMM 33-51-04 WORK ACCOMPLISHED BY MECHANIC V920595 INSPECTED BY V896
- [SDR CALA2022050401131](https://openairdocs.org/sdr/CALA2022050401131.md): None · none · May 4, 2022 · N69020 · Boeing 777224 · Tire Tube
  > RIGHT NOSE GEAR LOW TIRE PRESSURE INSPECTED AND FOUND # 2 NOSE TIRE PRESSURE READING 186 PSI, TIRE ASSY SERVICEABLE, SERVICED TIRE PRESSURE TO 205 PSI, MONITOR FOR FEW HOURS, NO DROP TIRE PRESSURE NOTED. REF AMM 32-45-00.
- [SDR CALA2022021100365](https://openairdocs.org/sdr/CALA2022021100365.md): Steering Sys · failed · Feb 10, 2022 · N69020 · Boeing 777224 · Steering Unit
  > MAIN GEAR STEERING EICAS ON TAKEOFF COMPLIED WITH MEL FOR LOCKING STEERING ACT. ALL MEL TASK ACCOMPLISHED REFERENCE FIM 31-51 TASK 892. AHM UPDATE:ACFT REPORTED CORRELATED MMSG: 31-78130 - MAIN GEAR STEERING CONTROL UNIT STEERING LOCKED SIGNALS DO NOT AGREE.
- [SDR CALA2021110402034](https://openairdocs.org/sdr/CALA2021110402034.md): Skin · none · Nov 3, 2021 · N69020 · Boeing 777224 · Fuselage Structure (General)
  > DUE TO THE MAJOR REPAIR AT STATION 1985-2000 AND STRINGER 30L. AN ESFR(SIGNIFICANT FINDINGS REPORT) NEEDS TO BE SUBMITTED. REF BASE NR 000490297 UPDATED WRITEUP TO RII COMPLETED ESFR 7138978 VERIFIED ESFR 7341139 WAS SUBMITTED. UPDATE THE CORRECT ESFR NUMBER I
- [SDR CALA2021032600371](https://openairdocs.org/sdr/CALA2021032600371.md): Battery Pack · discharged · Mar 24, 2021 · N69020 · Boeing 777224 · Emergency Lighting
  > EMERGENCY LIGHTS INOP IN SEVERAL LOCATIONS IN THE CABIN. REPLACED EMER BATTERY PACKS AT THE FOLLOWING POSITIONS. L1 DOOR AFT, R1 ABOVE DOOR, R4 DOOR AFT, R4 ABOVE DOOR & L3 ABOVE DOOR. EMERGENCY LIGHTS CK GOOD.PER AMM 33-51-06-960-802. ADD EMP:V931306
- [SDR CALA2019111601998](https://openairdocs.org/sdr/CALA2019111601998.md): Charger · inoperative · Nov 15, 2019 · N69020 · Boeing 777224 · Emergency Lighting
  > B777-33-3-7019, LH NO.3 DR EXIT SIGN FOUND INOP REFER TO NR LP 9130026. LH NO.3 DR EMER LT BATTERY CHARGER M33405 REPLACED & TEST OKAY I.A.W AMM 33-51-06.
- [SDR CALA2019111601997](https://openairdocs.org/sdr/CALA2019111601997.md): Charger · failed · Nov 15, 2019 · N69020 · Boeing 777224 · Emergency Lighting
  > B777-33-3-7019, EMER PWR SUPPLY M33094 CHARGER CAPACITY CHECK FAIL REFER TO NR LP 9130029. EMER PWR SUPPLY M33094 CHARGER REPLACED AND INSTALLATION TEST CARRIED OUT RESULT NORMAL I.A.W AMM 33-51-06.
- [SDR CALA2019111601996](https://openairdocs.org/sdr/CALA2019111601996.md): Power Supply · failed · Nov 15, 2019 · N69020 · Boeing 777224 · Emergency Lighting
  > B777-33-3-7019, EMER PWR SUPPLY M33094 BATTERY CAPACITY CHECK FAIL, REFER TO NR LP 9130028 EMER PWR SUPPLY M33094 BATTERY REPLACED AND INSTALLATION TEST CA RRID OUT RESULT NORMAL IAW AMM33-51-06
- [SDR CALA2019111601995](https://openairdocs.org/sdr/CALA2019111601995.md): Battery · failed · Nov 15, 2019 · N69020 · Boeing 777224 · Emergency Lighting
  > B777-33-3-7019, R/H DR4 CEILING EMER LT INOP, REFER TO NR LP 9130025 RH NO.4 DR EMER LT BATTERY M33408 REPLACED AND TEST OKAY IAW AMM33-51-06 ADD EMP:V896910
- [SDR CALA2019111601993](https://openairdocs.org/sdr/CALA2019111601993.md): Battery · inoperative · Nov 15, 2019 · N69020 · Boeing 777224 · Emergency Lighting
  > B777-33-3-7019, DR3 L/H EXIT SIGN FOUND INOP, REFER TO NR LP 9130027 LH NO.3 DR EMER LT BATTERY M33400 REPLACED AND TEST OKAY IAW AMM 33-51-06 ADD EMP:V896910
- [SDR CALA2019102501812](https://openairdocs.org/sdr/CALA2019102501812.md): Attach Fitting · corroded · Oct 23, 2019 · N69020 · Boeing 777224 · Fuselage Main, Attach Fittings
  > SUPPORT TASK: AD2018-02-20 EA5363-01024 OPERATION 001, AFTER CARGO COMPARTMENT L/H STA 1853 TO 1874 S-37L ATTACH WEB FOUND CORRODED, REFER TO NR LP 9130757. AFTER CARGO COMPARTMENT L/H STA 1853 TO STA 1874 S-37L ATTACHED INTERCOSTAL REPLACED AS PER SRM51-10-02
- [SDR CALA2018020200435](https://openairdocs.org/sdr/CALA2018020200435.md): Battery Pack · inoperative · Feb 2, 2018 · N69020 · Boeing 777224 · Emergency Lighting
  > EMERGENCY POWER SUPPLY M33406 BATTERY PACK FOUND INOPERATIVE. THE BATTERY PACK WAS REPLACED AND TESTED NORMAL IAW AMM 33-51-06.
- [SDR CALA2018020200434](https://openairdocs.org/sdr/CALA2018020200434.md): Battery Pack · discharged · Feb 2, 2018 · N69020 · Boeing 777224 · Emergency Lighting
  > EMERGENCY LIGHT BATTERY PACK CAPCITY LOW. THE BATTERY PACK WAS REPLACED AND TESTED NORMAL IAW AMM 33-51-06.
- [SDR CALA2017111003995](https://openairdocs.org/sdr/CALA2017111003995.md): Sign · loose · Nov 10, 2017 · N69020 · Boeing 777224 · Emergency Lighting
  > SIGN AT THE R3 DOOR FOUND DETATCHED FROM CEILING. SECURED THE SIGN. OK.
- [SDR CALA2017081802770](https://openairdocs.org/sdr/CALA2017081802770.md): Light · loose · Aug 18, 2017 · N69020 · Boeing 777224 · Emergency Lighting
  > EMERGENCY LIGHTING FLOOR STRIP LOOSE BY SEAT 2E. REPLACED SOCKET ASSY. OPS CHECK PROVES NORMAL.
- [SDR CALA2016092700700](https://openairdocs.org/sdr/CALA2016092700700.md): Wire Harness · damaged · Sep 27, 2016 · N69020 · Boeing 777224 · Engine Fuel System Wiring
  > RT ENGINE HAS 3 FAULTS AND IS SURGING N1 AND N2 89-96%. EEC WILL NOT REVERT TO ALT. ENG IGN RT ENG C1 RT ENG CTL RT THERE IS NO PROCEDURE FOR THE PILOT TO MANUALLY SELECT ALTERNATE MODE. DIVERTED TO EWR.. R & R THE T25 SENSOR, W725 AND W726 ELECTRICAL HARNE
- [SDR CALA2015060800494](https://openairdocs.org/sdr/CALA2015060800494.md): Control Valve · unserviceable · Jun 8, 2015 · N69020 · Boeing 777224 · Trailing Edge Flap Control System
  > PRIMARY FLAP CONTROL FAILURE, EMER DECLARED WITH ATC. TROUBLESHOOTING IAW FIM 27-51-00-810-801. FOUND LOW SPEED SOLENOID OUT OF LIMITS. R & R FLAP PRIMARY CONTROL VLV IAW AMM 27-52-00-810-801. OPERATIONS CHECKED GOOD. LEAK CHECKED GOOD.
- [SDR CALA2013050600277](https://openairdocs.org/sdr/CALA2013050600277.md): Battery · no test · May 6, 2013 · N69020 · Boeing 777224 · Emergency Lighting
  > CABIN R2 DOOR EMERGENCY LIGHT BATTERY M33097, M33098 CAPACITY CHECK FAILED. BATTERY REPLACED AND OPS CHECKED NORMAL IAW AMM 33-51-06.
- [SDR CALA2013041200215](https://openairdocs.org/sdr/CALA2013041200215.md): A/C Pack · inoperative · Apr 12, 2013 · N69020 · Boeing 777224 · Cabin Cooling System
  > LEFT PACK INOPERATIVE, RESET LEFT PACK. OPS CHECKED GOOD.
- [SDR CALA0800006](https://openairdocs.org/sdr/CALA0800006.md): Oven · malfunctioned · Jan 7, 2008 · N69020 · Boeing 777224 · Buffet/Galleys
  > AFT GALLEY OVEN 810/809 STARTED TO SMOKE. PULLED C/B FOR OVEN 708-709-809-810 TO ISOLATE. SMOKE STOPPED. LEFT C/BS OUT FOR DURATION OF FLIGHT. SOURCE OF SMOKE/ODOR FOUND OVEN 809 FAN INOP. REMOVED OVEN 810/809.

## The whole list in SQL

Runs in DuckDB 1.2 or later on the release's Parquet files over HTTPS:

```sql
SELECT sdr_id, difficulty_date, n_number, aircraft_make, aircraft_model, part_name, part_condition, jasc_code, discrepancy
FROM 'https://openairdocs.org/data/latest/faa_service_difficulty_report.parquet'
WHERE n_number = 'N69020' AND registry_match = 'registration'
ORDER BY difficulty_date DESC
```

This list as a web page: https://openairdocs.org/aircraft/N69020/reports

---
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