# Incident 20000127003699I: Doug DC983, Des Moines, IA, January 27, 2000

- Type: FAA incident report (Accident/Incident Data System), as reported
- Date: January 27, 2000, 22:00 local time
- Place: Des Moines, IA
- Airport: Des Moines International
- Damage: Minor damage
- Phase of flight: Ground Taxi, Other Airplane
- Operating rules: Air carrier (Part 121)
- Operator: TWAA
- Location: 41.5340° N, 93.6631° W: Placed by OpenAirDocs at DES MOINES INTL (DSM), within about a mile (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=41.5340&lon=-93.6631&mi=10
- Aircraft: N964TW, registered now (https://openairdocs.org/aircraft/N964TW) (OpenAirDocs)
- Registry model: Mcdonnell Douglas DC-9-83(MD-83) (registry code 3022083, https://openairdocs.org/model/mcdonnell-douglas-dc-9-83-md-83) (OpenAirDocs)
- Registry engine: Pratt & Whitney JT8D series (registry code 52053, https://openairdocs.org/engine/pratt-whitney-jt8d-series) (OpenAirDocs)
- Reported make and model: DOUG DC983
- People aboard: 2
- Fatal injuries: 0
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20000127003699I

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

THERE ARE TWO PARALLEL, YELLOW GUIDANCE LINES APPROXIMATELY 6 TO 8 FEET APART LEADING UP TP GATE C-4. THE MARSHALLER WAS STANDING BETWEEN THE TWO LINES. THE AIRCRAFT WAS LINED UP ON THE RIGHT LINE AND WAS GIVEN THE STRAIGHT AHEAD SIGNAL. AS THE AIRCRAFT WAS SLOWING DOWN TO STOP, THE MARSHALLER SIGNALED THE AIRCRAFT TO MAKE A HARD RIGHT TURN TO BRING THE AIRCRAFT BACK AROUND AND PUT IT ON A DIFFERENT )NIGHT) LINE. AS THE AIRCRAFT TURNED RIGHT THE LEFT WING STRUCK THE JETWAY. CONCLUSION:THE CAPTAIN WAS FOLLOWING THE MARSHALLER'S INSTRUCTIONS AND THE MARSHALLER SIGNALED THE AIRCRAFT TO MAKE A RIGHT TURN WITHOUT INSURING THE AIRCRAFT WAS CLEAR OF ANY OBSTRUCTIONS. ACCORDING TO HIS STATEMENT, THE MARSHALLER WAS DISTRACTED BY ANOTHER AIRCRAFT BEHIND HIM AND DID NOT SEE THE WING WALKER SIGNAL HIM TO STOP THE AIRCRAFT.                                                                                                                                                                                                                                                                                                                                                                                          A REVIEW OF THE MARSHALLING PROCEDURES CURRENTLY IN PLACE INDICATES THE FLIGHT CREW FOLLOWED COMPANY PROCEDURES. THE MARSHALLER FOLLOWED COMPANY PROCEDURES UP UNTIL THE TIME HE SIGNALED THE AIRCRAFT TO MAKE A RIGHT TURN. COMPANY PROCEDURES REQUIRE THE MARSHALLER TO INSURE THE AIRCRAFT IS CLEAR OF OBSTACLES. THE MARSHALLER MISJUDGED THE WING TIP CLEARANCE AND THE LEFT WING STRUCK THE JETWAY. COMPANY RECORDS INDICATE THAT THIS IS THE THIRD STATION WHERE HE HAS WORKED AND NO INCIDENT SUCH AS THIS HAS HAPPENED TO HIM BEFORE. THE COMPANY SUSPENDED HIM FOR THREE DAYS WITHOUT PAY AND THE DSM STATION MANAGER HAS RETRAINED HIM IN MARSHALLING PROCEDURES. THIS INCIDENT IS CONSIDERED CLOSED WITH THIS REPORT.

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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