# Incident 20020418007189I: Boeing 7377H4, Reno, NV, April 18, 2002

- Type: FAA incident report (Accident/Incident Data System), as reported
- Date: April 18, 2002, 07:45 local time
- Place: Reno, NV
- Airport: Reno/Tahoe International Airport
- Damage: Minor damage
- Phase of flight: Ground Taxi, Other Airplane
- Operating rules: Air carrier (Part 121)
- Operator: SWAA
- Location: 39.4991° N, 119.7681° W: Placed by OpenAirDocs at RENO/TAHOE INTL (RNO), within about a mile (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=39.4991&lon=-119.7681&mi=10
- Aircraft: N411WN, a cancelled registration (https://openairdocs.org/deregistered/N411WN-2025-09-29) (OpenAirDocs)
- Registry model: Boeing 737-7H4 (registry code 1384404, https://openairdocs.org/model/boeing-737-7h4) (OpenAirDocs)
- Registry engine: CFM International CFM56 series (registry code 13802, https://openairdocs.org/engine/cfm-international-cfm56-series) (OpenAirDocs)
- Reported make and model: BOEING 7377H4
- Reported engine: GE CFM56*
- People aboard: 22
- Fatal injuries: 0
- Pilot flight hours: 13,000 total, 10,000 in this make and model, 150 in the last 90 days
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20020418007189I

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

(-23) GROUND CREW WAS MARSHALLING THE AIRCRAFT TO GATE B5. THE MARSHALLER IDENTIFIED THE NOSE TIRE STOP LINE IDENTIFIED AS "737". THE MARSHALLER CONTINUED TO DIRECT THE AIRCRAFT FORWARD AFTER THE NOSE TIRE ROLLED PAST THE FIRST UNIDENTIFIED STOP LINE. THE PILOT STATED THAT HE STOPPED THE AIRCRAFT AND THEN CONTINUED, FOLLOWING THE MARSHALLER'S DIRECTIONS. THE PILOT STATED THAT THE JETWAY SEEMED FARTHER AFT THAN NORMAL. THE PILOT STATED THAT HE FELT THE AIRCRAFT FEEL LIKE IT HIT A BUMP AND THEN CONTINUED FORWARD, FOLLOWING THE MARSHALLER'S DIRECTIONS. WHEN HE SAW THE JETWAY MOVE, THE MARSHALLER INSTRUCTED THE AIRCRAFT TO IMMEDIATELY STOP, THINKING THAT THE JETWAY WAS MOVING. THE AIRCRAFT CAME TO REST WITH THE TOP OF THE LEFT ENGINE COWL UNDER THE JETWAY. DAMAGE TO THE AIRCRAFT CONSISTED OF A GOUGE IN THE TOP LEFT COWL AND A SMALL CRACK IN THE LEFT COWL FRAME MEMBER.

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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