# Incident 20100909046499I: Bombardier DHC-8-402, Portland, OR, September 9, 2010

- Type: FAA incident report (Accident/Incident Data System), as reported
- Date: September 9, 2010, 18:00 local time
- Place: Portland, OR
- Airport: Portland Internationl Airpor
- Damage: No damage
- Phase of flight: Cruise/Level Flight
- Operating rules: Air carrier (Part 121)
- Operator: QXEA
- Location: 45.5235° N, 122.6762° W: Placed by OpenAirDocs: center of Portland, OR, within about 7 miles (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=45.5235&lon=-122.6762&mi=10
- Aircraft: N428QX (not matched to a registry record)
- Reported make and model: BOMBARDIER DHC-8-402
- Reported engine: P&W CANADA PW150A
- People aboard: 0
- Fatal injuries: 0
- Other injuries: 0
- Pilot flight hours: 0 total, 0 in this make and model, 0 in the last 90 days
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20100909046499I

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

THERE WAS AN ALLEGED PASSENGER DISTURBANCE AND NON COMPLIANCE WITH CREWMEMBER INSTRUCTIONS ONBOARD HORIZON AIRLINES FLIGHT 2573 FROM SEATTLE, WASHINGTON TO PORTLAND, OREGON ON SEPTEMBER 09, 2010.OTHER PASSENGERS ABOARD HORIZON AIRLINES FLIGHT 2573 ALLERTED FLIGHT ATTENDANT POSITION 'A' TO A DISTURBANCE IN ROW 3.A MALE PASSENGER SEATED IN 3B HAD ALLEGEDLY THREATENED A FEMALE PASSENGER SAT NEXT TO HIM IN 3A.THE FEMALE PASSENGER WAS CRYING & VERY UPSET. THIS FEMALE PASSENGER WAS NOT TRAVELLING WITH THE MALE PASSENGER IN SEAT 3B AND DID NOT KNOW HIM.POSITION 'A' &'B' FLIGHT ATTENDANTS QUICKLY MOVED THE TROUBLED FEMALE PASSENGER TO A SAFE PLACE ON BOARD THE AIRCRAFT.THE MALE PASSENGER WHO ALLEGEDLY CREATED THE PROBLEM THEN PHYSICALLY AND VERBALLY THREATENED FLIGHT ATTENDANT 'A' AND WOULD NOT COMPLY WITH CREWMEMBER INSTRUCTIONS.ANOTHER DEADHEADING FLIGHT ATTENDANT THEN VOLUNTEERED TO SIT NEXT TO THE MALE PASSENGER TO TRY AND CALM HIM DOWN.THE MALE PASSENGER ALLEGEDLY TOUCHED THE DEADHEADING FEMALE FLIGHT ATTENDANT TWICE AND SHE ADVISED HIM TWICE THAT HE MUST STOP AND COMPLY WITH ALL CREWMEMBER INSTRUCTIONS OR HE WOULD NOT BE IN COMPLIANCE WITH FEDERAL RGULATIONS.THE DEADHEADING FLIGHT ATTENDANT WAS THEN RELOCATED TO HER JUMP SEAT IN THE CABIN AND A RETIRED LAW ENFORCEMENT OFFICER VOLUNTEERED TO SIT NEXT TO THE MALE PASSENGER FOR THE REMAINDER OF THE FLIGHT.THIS WAS A LEVEL II PASSENGER DISTURBANCE.THE FLIGHT ATTENDANT THEN ALLERTED THE CAPTAIN THAT THEY HAD A NON COMPLIANT THREATENING PASSENGER AND THEY WOULD REQUIRE ASSISTANCE ON THE GROUND FROM LAW ENFORCEMENT.THE PASSENGER WAS ARRESTED ON ARRIVAL INTO PORTLAND INTERNATIONAL AIRPORT, OREGON BY THE PORT OF PORTLAND POLICE DEPARTMENT.

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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