# Incident 20110212002669I: Airbus A320-214, San Francisco, CA, February 12, 2011

- Type: FAA incident report (Accident/Incident Data System), as reported
- Date: February 12, 2011, 09:52 local time
- Place: San Francisco, CA
- Airport: Sfo Internatiional
- Damage: Minor damage
- Phase of flight: Ground/Ramp/Ma
- Operating rules: Air carrier (Part 121)
- Operator: VQIA
- Location: 37.7750° N, 122.4194° W: Placed by OpenAirDocs: center of San Francisco, CA, within about 6 miles (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=37.7750&lon=-122.4194&mi=10
- Aircraft: N835VA, a cancelled registration (https://openairdocs.org/deregistered/N835VA-2023-03-15) (OpenAirDocs)
- Registry model: Airbus A320-214 (registry code 3940006, https://openairdocs.org/model/airbus-a320-214) (OpenAirDocs)
- Registry engine: CFM International CFM56-5B4 series (registry code 13010, https://openairdocs.org/engine/cfm-international-cfm56-5b4-series) (OpenAirDocs)
- Reported make and model: AIRBUS A320-214
- Reported engine: CFM INTL CFM56-5B4
- People aboard: 121
- Fatal injuries: 0
- Other injuries: 0
- Pilot flight hours: 0 total, 0 in this make and model, 0 in the last 90 days
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20110212002669I

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

MENZIES AVIATION GROUND HANDLING SERVICES PUSHED VQIA FLIGHT 300 FROM GATE A3 WITH TWO WING WALKERS AT 0952 HOURS. MENZIES AVIATION RAMP CHECK AT 1030 HOURS FOUND WHAT APPEARED TO BE AIRCRAFT RELATED DEBRIS ON THE GROUND AND ADVISED VIRGIN AMERICA CUSTOMER SERVICE SUPERVISION.  CUSTOMER SERVICE VIEWED AIRPORT SAFETY VIDEO AT THE AIRPORT SAFETY CENTER TO CONFIRM RIGHT WING TIP CONTACTED PORTABLE MAINTENANCE STAND ON PUSH BACK.  CUSTOMER SERVICE ADVISED VIRGIN AMERICA OPERATION CONTROL CENTER (OCC) OF FINDINGS.  OCC ADVISED FLIGHT 300 VIA ACARS COMMUNICATION OF SUSPECTED GROUND DAMAGE AND FLIGHT RETURNED TO SFO.  FLIGHT 300 LANDED SFO APPROXIMATELY 1240 HOURS AND TAKEN OUT OF SERVICE.  VIRGIN AMERICA MAINTENANCE FOUND DAMAGED RIGHT HAND WING TIP FENCE.  DAMAGE WAS EVALUATED PER STRUCTURAL REPAIR MANUAL (SRM) 57-31-22. FURTHER INSPECTION OF AREA, REVEALED NO ADDITIONAL DAMAGE NOTED. TO FACILITATE AIRCRAFT RETURN TO SERVICE, MAINTENANCE REMOVED RIGHT HAND WING TIP FENCE PER CONFIGURATION DEVIATION LIST (CDL) 57-01-02 AND RETURNED AIRCRAFT TO SERVICE.  CORRECTIVE ACTION:ACTION WAS LIMITED TO REVIEWS AND LEADERSHIP TRAINING OF MENZIES AVIATION GROUND HANDLING SERVICES, FRONT LINE MANAGERS.NO FORMAL TRAINING CHANGES AT THIS TIME.

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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