# Accident 20110616013309A: Boeing 757-222, San Franciscio, CA, June 16, 2011

- Type: FAA accident report (Accident/Incident Data System), as reported
- Date: June 16, 2011, 17:58 local time
- Place: San Franciscio, CA
- Airport: San Francisco International
- Damage: Substantial damage
- Phase of flight: Ground/Ramp/Ma
- Operating rules: Air carrier (Part 121)
- Operator: UALA
- Location: 37.6188° N, 122.3754° W: Placed by OpenAirDocs at SAN FRANCISCO INTL (SFO), within about a mile (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=37.6188&lon=-122.3754&mi=10
- Aircraft: N571UA, a cancelled registration (https://openairdocs.org/deregistered/N571UA-2018-03-20) (OpenAirDocs)
- Registry model: Boeing 767-300 (registry code 1385204, https://openairdocs.org/model/boeing-767-300) (OpenAirDocs)
- Reported make and model: BOEING 757-222
- Reported engine: P & W PW2040
- People aboard: 156
- Fatal injuries: 0
- Other injuries: 0
- Pilot certificates: Airline transport
- Pilot flight hours: 13,678 total, 2,949 in this make and model, 148 in the last 90 days
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20110616013309A

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

ON JUNE 16, 2011 AT APPROXIMATELY 17:58 LCL A B-757 OPERATED BY UNITED AIRLINES SUSTAINED SUBSTANTIAL DAMAGE DURING PUSH BACK FROM GATE 73 AT SAN FRANCISCO INTERNATIONAL AIRPORT, (KSFO). THE FLIGHT CREW REPORTED THAT THEY HAD COMPLETED THE BEFORE PUSH BACK CHECKLIST AND HAD RECEIVED A CLEARANCE FROM RAMP CONTROL. THE CAPTAIN RELEASED THE BRAKES AND INFORMED THE GROUND CREW THAT THEY WERE CLEARED TO PUSH BACK. THE STANDARD OPERATING PROCEDURE FOR THE GROUND CREW IS TO SIGNAL THE BOARDING BRIDGE OPERATOR TO RETRACT THE BRIDGE AND BEGIN THE PUSH BACK WHEN THE BRIDGE WAS CLEAR OF THE AIRCRAFT. THE GROUND CREW REPORTEDLY FAILED TO SIGNAL THE BRIDGE OPERATOR AND BEGAN THE PUSH BACK WITH THE BOARDING BRIDGE IN CONTACT WITH THE AIRCRAFT. THE BRIDGE RAMP PUNCTURED THE FUSELAGE TEARING A GASH IN THE SKIN 3-4 INCHES DEEP ON THE LEFT SIDE FORWARD OF DOOR 2L TO APPROXIMATELY FUSELAGE STATION 520 DAMAGING TWO FUSELAGE RIBS. THE GROUND CREW TUG DRIVER STATED THAT HE HEARD THE LOADING BRIDGE WARNING BELL SOUNDING WHICH INDICATED TO HIM THAT THE LOADING BRIDGE WAS CLEARED OF THE AIRCRAFT. THERE WAS NO EMERGENCY EVACUATION OR INJURIES AND PASSENGERS EXITED NORMALLY BY PORTABLE STAIRS FROM THE RIGHT SIDE OF THE AIRCRAFT.

## NTSB investigation

None matched to this report by aircraft and date. Search the NTSB's own records: https://data.ntsb.gov/carol-main-public/basic-search

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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