# Incident 20120808020749I: Airbus A340-600, Los Angeles, CA, August 8, 2012

- Type: FAA incident report (Accident/Incident Data System), as reported
- Date: August 8, 2012, 14:49 local time
- Place: Los Angeles, CA
- Damage: No damage
- Phase of flight: Cruise/Level Flight
- Operating rules: Foreign air carrier (Part 129)
- Operator: VAWF
- Location: 34.0522° N, 118.2437° W: Placed by OpenAirDocs: center of Los Angeles, CA, within about 12 miles (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=34.0522&lon=-118.2437&mi=10
- Aircraft: GVWKD (not matched to a registry record)
- Reported make and model: AIRBUS A340-600
- People aboard: 325
- Fatal injuries: 0
- Other injuries: 2
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20120808020749I

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

AIRCRAFT WAS ENROUTE FROM LHR-LAX AT CRUISE ALTITUDE, NO TURBULENCE, WHEN A FLIGHT ATTENDANT WAS PREPARING HOT WATER IN A COFFEE MAKER FOR A BEVERAGE SERVICE.  WHILE THE BOILER WAS REFILLING, AIR IN THE LINE SPRAYED SOME HOT WATER AND STEAM ONTO THE FLIGHT ATTENDANT.  THE FLIGHT ATTENDANT REACTED BY JERKING AWAY AND IN DOING SO, DISLODGED THE COFFEE POT AND SPILLED SCALDING HOT WATER ON SELF AND ANOTHER FLIGHT ATTENDANT, CAUSING BURNS TO ARMS, LEGS, AND TORSO.  A PASSENGER (DOCTOR) ONBOARD ASSISTED AND RENDERED FIRST AID.  WHILE STILL IN CRUISE AND PASSING SLC, THE PIC DECLARED A "PAN", WHICH IS A "LOWER LEVEL ASSISTANCE REQUIRED " CALL TO ATC.  A REQUEST WAS MADE TO HAVE PARAMEDICS MEET THE FLIGHT AT THE GATE UPON ARRIVAL AT LAX.  THE PARAMEDICS WERE WAITING AT THE GATE AND TRANSPORTED THE TWO FLIGHT ATTENDANTS TO MARINA DEL REY HOSPITAL.  THE FLIGHT ATTENDANTS WERE ADMITTED AT 1530 PDT AND RELEASED AT 1800 PDT.  ONE FLIGHT ATTENDANT WORKED HER SCHEDULED FLIGHT BACK TO LHR AND THE OTHER OPTED TO DEADHEAD.  BOTH FLIGHT ATTENDANT'S INJURIES WERE ASSESSED AS MINOR AND DOCUMENTED AS SUCH IN VAWF COMPANY REPORTS.

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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