# Incident 20141011017929I: Boeing 737-924ER, Herndon, VA, October 11, 2014

- Type: FAA incident report (Accident/Incident Data System), as reported
- Date: October 11, 2014, 16:00 local time
- Place: Herndon, VA
- Damage: Minor damage
- Phase of flight: Ground/Ramp/Ma
- Operating rules: Air carrier (Part 121)
- Operator: CALA
- Location: 38.9704° N, 77.3871° W: Placed by OpenAirDocs: center of Herndon, VA, within about 6 miles (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=38.9704&lon=-77.3871&mi=10
- Aircraft: N75432, registered now (https://openairdocs.org/aircraft/N75432) (OpenAirDocs)
- Registry model: Boeing 737-924ER (registry code 13848A3, https://openairdocs.org/model/boeing-737-924er) (OpenAirDocs)
- Registry engine: CFM International CFM56-7B26/3 series (registry code 13073, https://openairdocs.org/engine/cfm-international-cfm56-7b26-3-series) (OpenAirDocs)
- Reported make and model: BOEING 737-924ER
- Reported engine: CFM INTL CFM56-7B26/3
- People aboard: 173
- Fatal injuries: 0
- Other injuries: 0
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20141011017929I

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

ON, OCTOBER 11, 2014, AT 1640, THE WASHINGTON FSDO WAS CONTACTED BY EROC ABOUT UAL FLT 1187, N75432, A B737-900ER THAT WAS STRUCK BY THE JETBRIDGE AT DULLES AIRPORT (IAD).

ON OCTOBER 11, 2014, DULLES AIRPORT OPERATIONS WAS CONTACTED.  THE DUTY MANAGER STATED THAT THE JETBRIDGE HIT THE LEFT SIDE OF THE AIRCRAFT FUSELAGE BELOW DOOR #1 CAUSING TWO DENTS.  THERE WERE NO INJURIES TO THE CREW AND THE 167 PASSENGERS ON BOARD.  THE AIRCRAFT WAS IMMEDIATELY TAKEN OUT OF SERVICE FOR EVALUATION.

ON OCTOBER 14, 2014, THE DULLES AIRPORT DUTY MANAGER PROVIDED 2EA PHOTOGRAPHS AND A BRIEF DESCRIPTION OF WHAT HAPPENED VIA E-MAIL.

ON OCTOBER 14, 2014, UAL MAINTENANCE WAS CONTACTED.  UAL MAINTENANCE FOUND NO DOOR DAMAGE.  THE TWO DENTS WERE EVALUATED AND WERE FOUND TO BE WITHIN ALLOWABLE LIMITS PER SRM 53-00-01.  NO LOOSE OR MISSING FASTENERS, NO CREASES, AND NO GOUGES OR CRACKS WERE NOTED.

JETBRIDGE OPERATOR WERE PULLED AND WILL NOT BE REINSTATED UNTIL HE OR SHE RECEIVES ADDITIONAL TRAINING.

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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