# Accident 20150214003119A: Boeing 767-424ER, Honolulu, HI, February 14, 2015

- Type: FAA accident report (Accident/Incident Data System), as reported
- Date: February 14, 2015, 15:00 local time
- Place: Honolulu, HI
- Airport: Honolulu International
- Damage: No damage
- Phase of flight: Cruise/Level Flight
- Operating rules: Air carrier (Part 121)
- Operator: CALA
- Location: 21.3069° N, 157.8583° W: Placed by OpenAirDocs: center of Honolulu, HI, within about 6 miles (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=21.3069&lon=-157.8583&mi=10
- Aircraft: N59053, registered now (https://openairdocs.org/aircraft/N59053) (OpenAirDocs)
- Registry model: Boeing 767-424ER (registry code 1385270, https://openairdocs.org/model/boeing-767-424er) (OpenAirDocs)
- Registry engine: GE CF6-80 series (registry code 30025, https://openairdocs.org/engine/ge-cf6-80-series) (OpenAirDocs)
- Reported make and model: BOEING 767-424ER
- Reported engine: GE CF6-80 SERIES
- People aboard: 250
- Fatal injuries: 0
- Other injuries: 5
- Pilot certificates: Airline transport
- Pilot flight hours: 20,600 total, 8,750 in this make and model, 168 in the last 90 days
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20150214003119A

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

UA-15, A SCHEDULED B-767-400 PASSENGER FLIGHT FROM EWR TO HNL, BEGAN DESCENT FROM FL360 TO FL240 AND ENCOUNTERED SEVERE TURBULENCE.  FLIGHT ATTENDANTS WERE IN THE AIRCRAFT GALLEYS MAKING PREPARATIONS FOR LANDING WHEN THE A/C ENCOUNTERED THE TURBULENCE.  SOME OF THE FLIGHT ATTENDANTS WERE THROWN INTO THE AIR, HIT THE CEILING, THEN CAME BACK DOWN AND HIT THE FLOOR HARD.  FOUR FLIGHT ATTENDANTS WERE INJURED AND TAKEN TO QUEENS MEDICAL CENTER ER FOR TREATMENT.  THREE OF THEM WERE RELEASED BUT ONE STAYED FOR SURGERY THE NEXT MORNING.  SURGERY TOOK FOUR HOURS.

ADDITIONALLY, ONE PAX WAS INJURED BUT NO NAME AT THIS TIME. EXTENT OF PAX INJURIES UNKNOWN AT THIS TIME.

FOLLOW UP: 3/25/2015. SEAT BELT SIGN HAD BEEN ON FOR THREE HOURS DUE TO INTERMITTENT TURBULENCE. SIGMET OSCAR 6 WAS ISSUED FOR THE AREA AND PLOTTED BY THE FLIGHT CREW. CAPTAIN ON CREW REST RETURNED TO THE FLIGHT DECK EARLY. HE CONSULTED WITH LEAD FA AND TOGETHER THEY DECIDED TO SUSPEND LAST SERVICE DUE TO SIGMET. LEAD RELAYED THAT INFO TO THE REMAINING CABIN CREW WHEN CAPTAIN ENTERED FLIGHT DECK. WITH THAT NOTIFICATION, FA'S GOT UP AND STARTED TO SECURE CABIN AND GALLEY'S. FLIGHT CREW EXPECTED THE CABIN CREW TO REMAIN SEATED AND DIDN'T REINFORCE IT ONCE CAPTAIN RETURNED TO FLIGHT DECK. DURING THIS TIME, THERE WAS INTERMITTANT MODERATE TURBULENCE AND THEN SEVERE TURBULENCE WAS ENCOUNTERED. FA'S SUSTAINED INJURIES AT THIS TIME. AIR CARRIER IS REVIEWING THEIR PROCEDURES AND POLICIES FOR CREW NOTIFICATION AND INSTRUCTIONS FOR TURBULENCE TO MITIGATE CROSS COMMUNICATIONS AND INTENTIONS.

## NTSB investigation

None matched to this report by aircraft and date. Search the NTSB's own records: https://data.ntsb.gov/carol-main-public/basic-search

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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