# Incident 20160113021649I: Boeing 737-823, Orlando, FL, January 13, 2016

- Type: FAA incident report (Accident/Incident Data System), as reported
- Date: January 13, 2016, 13:00 local time
- Place: Orlando, FL
- Airport: Orlando International Airport
- Damage: No damage
- Phase of flight: Descent
- Operating rules: Air carrier (Part 121)
- Operator: AALA
- Location: 28.4294° N, 81.3090° W: Placed by OpenAirDocs at ORLANDO INTL (MCO), within about a mile (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=28.4294&lon=-81.3090&mi=10
- Aircraft: N832NN, registered now (https://openairdocs.org/aircraft/N832NN) (OpenAirDocs)
- Registry model: Boeing 737-823 (registry code 13844CB, https://openairdocs.org/model/boeing-737-823) (OpenAirDocs)
- Registry engine: CFM International CFM56-7B24/3 series (registry code 13074, https://openairdocs.org/engine/cfm-international-cfm56-7b24-3-series) (OpenAirDocs)
- Reported make and model: BOEING 737-823
- Reported engine: CFM INTL CFM56-7B24/3
- People aboard: 148
- Fatal injuries: 0
- Other injuries: 2
- Pilot certificates: Airline transport
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20160113021649I

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

PIC - ENROUTE FROM DFW... TURBULENCE FORECAST HAD BEEN FOR LIGHT TO MODERATE TURBULENCE.  AT FIRST INSTANCE OF CHOP, SEATBELT SIGN WAS TURNED ON AND FLIGHT ATTENDANTS WERE TOLD TO BE SEATED.  REQUESTED LOWER ALTITUDE FOR SMOOTHER RIDE, GRANTED BY ATC AND THEN BEGAN DESCENT.  ONCE AIR WAS SMOOTHER, FA'S WERE ADVISED THEY COULD GET UP BUT SEAT BELT SIGN WAS LEFT ON FOR PASSENGERS.  ENCOUNTERED CLEAR AIR TURBULENCE AND EXPERIENCE TWO/THREE JOLTS.  FA'S CONTACTED FLIGHT DECK INDICATING POSSIBLE CREW AND PASSENGER INJURIES.  DECISION MADE TO DIVERT TO MCO.

FA - ONCE TOLD BY PIC THEY COULD GET UP, THE FOUR FA'S ASSEMBLED IN THE REAR GALLEY AREA.  PASSENGERS SAW THAT FA'S WERE UP, AND SOME HEADED TO THE LAVATORIES.  ENCOUNTERED CLEAR AIR TURBLENCE AND ALL FA'S EXPERIENCED FALLING, (ENDED UP SITTING ON THE FLOOR AND NOT ABLE TO GET TO JUMPSEAT).  SECOND FA FELL INTO JUMPSEAT HEADREST AND THEN TO FLOOR.  THIRD FA FELL ON TO SECOND FA.  THIRD FA WAS ATTEMTING TO GET ONTO JUMPSEAT AND LOST BALANCE MOMENTARILY FALLING TO FLOOR.  PASSENGER RIDING IN FA SEAT (IN LAST ROW) TRIED TO ASSIST BY HLODING THE FA ON THE FLOOR.  ANOTHER PASSENGER EXITING LAVATORY WAS TOLD TO SIT ON THE FLOOR.  ONCE AIR WAS AGAIN SMOOTH, THE (FLOOR) PASSENGER SAID HE WAS OK AND RETURNED TO HIS SEAT.  HE LATER DECLINED FOLLOW-UP EMT MEDICAL ATTENTION.   "INJURED" FA'S WERE CHECKED BY EMT BUT DECLINED ANY ADDITIONAL FOLLOW-UP.  AFTER LANDING, TWO FA'S CONTINUED THEIR ASSIGNMENT (WORKED NEXT FLIGHT) AND TWO REQUESTED TO BE REMOVED FROM DUTY AND WERE DEAD HEADING TO LGA.

MAINTENANCE COMPLETED HEAVY TURBULENCE INSPECTION.  NO DISCREPANCIES WERE NOTED.  AIRCRAFT WAS RETURNED TO SERVICE.

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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