# Accident 20170502011029A: Airbus A320-232, Boston, MA, May 2, 2017 - Type: FAA accident report (Accident/Incident Data System), as reported - Date: May 2, 2017, 19:10 local time - Place: Boston, MA - Airport: John F. Kennedy International - Damage: No damage - Phase of flight: Takeoff: Climb Out - Operating rules: Air carrier (Part 121) - Operator: YENA - Location: 42.2100° N, 71.0000° W: From the FAA - Nearby events: https://openairdocs.org/map.md?lat=42.2100&lon=-71.0000&mi=10 - Aircraft: N595JB, registered now (https://openairdocs.org/aircraft/N595JB) (OpenAirDocs) - Registry model: Airbus A320-232 (registry code 3940004, https://openairdocs.org/model/airbus-a320-232) (OpenAirDocs) - Registry engine: IAE V2500SERIES (registry code 34601, https://openairdocs.org/engine/iae-v2500series) (OpenAirDocs) - Reported make and model: AIRBUS A320-232 - Reported engine: IAE V2500SERIES - People aboard: 155 - Fatal injuries: 0 - Other injuries: 1 - Pilot certificates: Airline transport - Pilot flight hours: 9,000 total, 6,554 in this make and model, 243 in the last 90 days - NTSB investigation: [NTSB DCA17CA111](https://openairdocs.org/ntsb/DCA17CA111) (OpenAirDocs) - FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/) - Page: https://openairdocs.org/incident/20170502011029A ## Narrative As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^. AT APPROXIMATELY 1910 ON MAY 2, 2017, JETBLUE AIRWAYS FLIGHT 1317 EN-ROUTE FROM BOSTON, MA TO JOHN F. KENNEDY INTERNATIONAL AIRPORT, NEW YORK, NY ENCOUNTERED TURBULENCE. SUMMARY OF EVENTS: INFLIGHT- ALL THREE FLIGHT ATTENDANTS DESCRIBED THE CLIMB OUT AS SLIGHTLY BUMPY WITH MILD TURBULENCE. WHEN THE AIRCRAFT REACHED 10,000 FEET, THEY REMAINED IN THEIR JUMPSEATS FOR A FEW ADDITIONAL MINUTES. AFTER THE FLIGHT SMOOTHED OUT, ALL THREE FLIGHT ATTENDANTS GOT OUT OF THEIR JUMPSEATS. AS SOON AS THEY WERE UP AND BEGINNING SERVICE, THE AIRCRAFT BEGAN TO SHAKE VIOLENTLY AND MADE A JERK THAT LIFTED THEM OFF OF THEIR FEET. FLIGHT ATTENDANT # 3 WAS IN THE AFT GALLEY AND WAS TOSSED IN THE AIR AND LANDED ON HER RIGHT ANKLE. FLIGHT ATTENDANT # 3 ADVISED OTHER CREWMEMBERS THAT HER ANKLE WAS BROKEN. (EXHIBIT-1) FLIGHT CREW- THERE WAS NO CONVECTIVE ACTIVITY REPORTED AND THE ONBOARD WEATHER RADAR WAS ON AND NOT DISPLAYING ANY WEATHER RETURNS. APPROACHING LEVEL OFF AT 14,000 FEET THEY EXPERIENCED 1-2 SECONDS OF MODERATE TURBULENCE. A COUPLE OF SECONDS LATER, FLIGHT ATTENDANT # 1 REPORTED THAT FLIGHT ATTENDANT HAD INJURED HER LEG AND NEEDED MEDICAL ASSISTANCE. THE REMAINDER OF THE FLIGHT WAS UNEVENTFUL AND MEDICAL PERSONNEL MET THE AIRCRAFT AT THE GATE AT JFK. (EXHIBIT-2) DISPATCH- BASED ON INFORMATION PROVIDED BY JETBLUE AND NWS THERE WERE NO REMARKS IN THE DISPATCH RELEASE REGARDING TURBULENCE. THERE WAS NO COMMUNICATION REGARDING TURBULENCE PRIOR TO THE ACCIDENT. THERE IS A SIG WEATHER CHART THAT INDICATED TURBULENCE AT FL240, SIGMETS WERE ISSUED, BUT NOT INCLUSIVE OF THE AREA. (EXHIBIT-3) MAINTENANCE- THERE WERE NO RELATED SYSTEMS ON DEFERRAL. THE JETBLUE SAFETY DEPARTMENT DID REMOVE AND READ THE CVR AND DFDR. THE DFDR INDICATED A LATERAL ACCELERATION INSPECTION WAS ACCOMPLISHED IAW AMM 05-51-44-200-001-A, WITH NO DEFECTS NOTED. (EXHIBIT-4) FLIGHT ATTENDANT INJURY- FLIGHT ATTENDANT # 3, WHO SUSTAINED THE INJURY REPORTED SHE REALIZED HER ANKLE WAS HURT AS HER FOOT WAS FACING OPPOSITE OF HER LEG AND THERE WAS A POOL OF BLOOD AROUND HER ANKLE. SHE CRAWLED TO ROW 25 ABC AND HOISTED HERSELF INTO THE ROW OF SEATS. UPON ARRIVAL TO JFK, AIRCRAFT WAS MET BY POLICE AND EMS. FLIGHT ATTENDANT # 3 WAS TRANSPORTED TO HOSPITAL AND SURGERY WAS PERFORMED ON HER RIGHT ANKLE. SHE IS CURRENTLY IN A CAST AND NON-WEIGHT BEARING FOR FIVE WEEKS. FOLLOW-UP DOCTOR APPOINT IS SCHEDULED FOR 5/26/2017. (EXHIBIT-5) ## The NTSB's investigation of this event (1) From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. - [NTSB DCA17CA111](https://openairdocs.org/ntsb/DCA17CA111), May 2, 2017: Airbus A320 232 (N595JB), Boston, MA, no damage. Probable cause: an inadvertent encounter with convective turbulence. ## Other reports on N595JB (1) Matched to the same aircraft by N-number and date. - [Incident 20260324002219I](https://openairdocs.org/incident/20260324002219I), Mar 24, 2026: Airbus A320-232 (N595JB), Fort Lauderdale, FL, Minor damage. On March 24, 2026 (1342L) jetblue flight 1576 was on final approach to runway 10 right at Fort Lauderdale / Hollywood international airport (fll). At… From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record. --- OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.