# Incident 20180704023659I: Airbus Industrie A320-214, Cross City, FL, July 4, 2018

- Type: FAA incident report (Accident/Incident Data System), as reported
- Date: July 4, 2018, 14:08 local time
- Place: Cross City, FL
- Airport: Cross City
- Damage: No damage
- Phase of flight: Cruise/Level Flight
- Operating rules: Air carrier (Part 121)
- Operator: WX0A
- Location: 29.6355° N, 83.1047° W: Placed by OpenAirDocs at CROSS CITY (CTY), within about a mile (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=29.6355&lon=-83.1047&mi=10
- Aircraft: N232NV, a cancelled registration (https://openairdocs.org/deregistered/N232NV-2026-03-29) (OpenAirDocs)
- Registry model: Airbus Industrie A320-214 (registry code 3930316, https://openairdocs.org/model/airbus-industrie-a320-214) (OpenAirDocs)
- Registry engine: CFM International CFM56-5B4/P series (registry code 13011, https://openairdocs.org/engine/cfm-international-cfm56-5b4-p-series) (OpenAirDocs)
- Reported make and model: AIRBUS INDUSTRIE A320-214
- Reported engine: CFM INTL CFM56-5B4/P
- People aboard: 5
- Fatal injuries: 0
- Other injuries: 2
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20180704023659I

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

WHILE AT CRUISE AT FL320, AIRCRAFT ENCOUNTERED TURBULENCE ABOUT 40-50NM SOUTHEAST THE CROSS CITY, FL VOR. THE AIRCRAFT CLIMBED 1,500 FEET AND THEN CAME DOWN 800 FEET. THE CAPTAIN NOTIFIED ATC ABOUT THE TURBULENCE. THE CAPTAIN REQUESTED A STATUS UPDATE FROM THE CABIN CREW AND WAS NOTIFIED THAT TWO FLIGHT ATTENDANTS HAD BEEN INJURED DURING THE TURBULENCE. ALL THE PASSENGERS WERE FINE AND THERE APPEARED TO BE NO DAMAGE TO THE AIRCRAFT. THE FLIGHT ATTENDANTS INITIALLY CONFIRMED WITH THE CAPTAIN THAT THEIR INJURIES WERE MINOR AND THAT THEY WOULD PRESS ON. THE CAPTAIN ASKED THEM IF THEY WERE SURE AND TOLD THEM THAT THEY DON'T HAVE TO PUSH THROUGH IF THEY ARE HURT. THE TWO FLIGHT ATTENDANTS NOTIFIED THE CAPTAIN THAT WERE FINE SO THE FLIGHT PRESSED ON. ABOUT TEN MINUTES LATER, THE LEAD FLIGHT ATTENDANT CALLED BACK AND TOLD THE CAPTAIN THAT THE TWO FLIGHT ATTENDANTS IN THE BACK WERE NOT DOING WELL WITH THEIR INJURIES. AT THAT POINT, THE CAPTAIN MADE THE DECISION TO RETURN BACK TO THEIR DEPARTURE AIRPORT (PGD) TO GET THEM MEDICAL ATTENTION. THE CAPTAIN NOTIFIED ATC, AS WELL AS CONTACTED COMPANY DISPATCH ON ARNIC, AND TOLD THEM THAT THE AIRCRAFT WOULD BE HEADING BACK TO PGD. THE CAPTAIN STATED THAT THE FLIGHT CREW DOUBLED CHECKED THE LANDING NUMBERS AND WEATHER AND FOUND PGD TO BE THEIR BEST OPTION. THE AIRCRAFT LANDED SAFELY WITHOUT INCIDENT AND MEDICS MET THE AIRCRAFT AT THE GATE. COMPANY ADMINISTERED COUNSELING WAS COMPLETED.  THIS INVESTIGATION IS COMPLETE AND READY FOR CLOSURE.

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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