# Incident 20190720023852I: Boeing 737-7H4, Nashville, TN, July 20, 2019

- Type: FAA incident report (Accident/Incident Data System), as reported
- Date: July 20, 2019, 21:12 local time
- Place: Nashville, TN
- Airport: Nashville Int'L Airport
- Damage: Minor damage
- Collision: Collision on the ground
- Phase of flight: Ground/Ramp/Ma
- Operating rules: Air carrier (Part 121)
- Operator: SWAA
- Location: 36.1245° N, 86.6782° W: Placed by OpenAirDocs at NASHVILLE INTL (BNA), within about a mile (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=36.1245&lon=-86.6782&mi=10
- Aircraft: N243WN, registered now (https://openairdocs.org/aircraft/N243WN) (OpenAirDocs)
- Registry model: Boeing 737-7H4 (registry code 1384404, https://openairdocs.org/model/boeing-737-7h4) (OpenAirDocs)
- Registry engine: CFM International CFM56-7B24 series (registry code 13044, https://openairdocs.org/engine/cfm-international-cfm56-7b24-series) (OpenAirDocs)
- Reported make and model: BOEING 737-7H4
- Reported engine: CFM INTL CFM56-7B24
- People aboard: 137
- Fatal injuries: 0
- Other injuries: 0
- Pilot certificates: Airline transport
- Pilot flight hours: 12,817 total, 12,817 in this make and model, 143 in the last 90 days
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20190720023852I

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

RELATED REPORT A-SW-29-19-007;

THE CAPTAIN STATED; ""THE AIRPLANE OF GATE 13 HAD STOPPED FOR A WHILE AND THERE WAS NO INDICATION FROM ANY GROUND PERSONNEL THAT THERE WAS A CLEARANCE PROBLEM. I MADE THE ASSUMPTION THAT THE AIRPLANE HAD BEEN POSITIONED TO GIVE US ENOUGH CLEARANCE TO TURN AWAY FROM IT AS IT USUALLY IS THE CASE."

THE PILOT OF N243WN WAS UNAWARE THE WINGTIPS OVERLAPPED WITH GATE-13-AIRPLANE (CONNECTED TO THE TUG OFF GATE 13), THUS BEGIN TO TAXI UNAWARE THERE WAS INADEQUATE CLEARANCES TO AVOID GROUND COLLISION. THE WINGWALKER (PERSON CLOSEST TO THE COLLISION POINT) WAS ALSO A NEW EMPLOYEE (HIRED WITHIN PAST YEAR) AND WAS UNSUCCESSFUL GAINING CAPTAIN'S ATTENTION ONCE HE BECAME AWARE OF INADEQUATE CLEARANCE (PENDING COLLISION). THE COMPANY INVESTIGATION IS ONGOING AND THERE ARE PENDING COMPANY RECOMMENDATIONS TO AVOID FUTURE SIMILAR EVENTS. THERE WERE NO GATE RESTRICTIONS FOR SIMULTANEOUS PUSHING INVOLVING GATES 13 & 14.

INVESTIGATION REVEALED THE RISKS ASSOCIATED WITH THE PUSHBACK PROCEDURES, AT BNA, WERE ACCEPTABLE, CONSIDERING;  ONE HAZARD WAS IDENTIFIED REGARDING A GUIDE AGENT NOT BEING ABLE TO COMMUNICATE TO THE SAME EFFECTIVINESS AS WHEN HEADSET ARE WORN. DATA DID NOT SUPPORT A HAZZARD OF USING HEADSETS DURING CONDITION (CODE) YELLOW. CORRECTIVE ACTION OF ALLOWING HEADSETS DURING CONDITION (CODE) YELLOW WAS BRIEFED AND APPROVED BY THE COMPANY. IMPLEMENTATION IS CONTINGENT ON ROLLOUT OF NEW WIRELESS HEADSET SYSTEM.

COMPANY WILL FOLLOW-UP WITH CMO ONCE THE IMPLEMENTATION (ROLLOUT OF NEW WIRELESS HEADSET SYSTEM) IS COMPLETED.

## Other aircraft in the event

- N7887A, Boeing 737-752: [Incident 20190720022542I](https://openairdocs.org/incident/20190720022542I)

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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