# Incident 20240402002759I: Bombardier Inc CL-600-2B19, Appleton, WI, April 2, 2024

- Type: FAA incident report (Accident/Incident Data System), as reported
- Date: April 2, 2024, 19:15 local time
- Place: Appleton, WI
- Airport: Appleton International Airport
- Damage: Substantial damage
- Phase of flight: Ground/Ramp/Ma
- Operating rules: Air carrier (Part 121)
- Operator: SWIA
- Location: 44.2581° N, 88.5191° W: Placed by OpenAirDocs at APPLETON INTL (ATW), within about a mile (OpenAirDocs)
- Nearby events: https://openairdocs.org/map.md?lat=44.2581&lon=-88.5191&mi=10
- Aircraft: N929EV, registered now (https://openairdocs.org/aircraft/N929EV) (OpenAirDocs)
- Registry model: Bombardier CL-600-2B19 (registry code 1390008, https://openairdocs.org/model/bombardier-cl-600-2b19) (OpenAirDocs)
- Registry engine: GE CF34 series (registry code 30015, https://openairdocs.org/engine/ge-cf34-series) (OpenAirDocs)
- Reported make and model: BOMBARDIER INC CL-600-2B19
- Reported engine: GE CF34 SERIES
- People aboard: 0
- Fatal injuries: 0
- Other injuries: 0
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20240402002759I

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

A DE-ICING TRUCK BACKED UP TO SPRAY MORE DE-ICING AGENT ON THE RIGHT WING. THE DRIVER THOUGHT HE HAD ENOUGH CLEARANCE BUT DIDN’T HAVE THIS VERIFIED. WHILE BACKING, THE TRUCK CONTACTED THE R1 SERVICE DOOR CAUSING A DENT APPROXIMATELY 14 X 7 INCHES. THE PLANE RETURNED TO THE GATE AND PASSENGERS DEPLANED NORMALLY. THERE WERE NO INJURIES. THERE WERE NO UNUSUAL TIME PRESSURE OR OTHER CONTRIBUTING FACTORS.

THE PLANE WAS INSPECTED AND HAD A FERRY FLIGHT TO A MAINTENANCE BASE WHERE THE R1 SERVICE DOOR WAS REPLACED. THIS IS CLASSIFIED AS AN “INCIDENT” RESULTING IN A “MAJOR” REPAIR. ALL PROCEDURES WERE FOLLOWED EXCEPT THE TRUCK DRIVER NOT VERIFYING CLEARANCE BEFORE BACKING UP.

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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