# Accident 20250721008289A: Embraer-Empresa Brasileira De ERJ 170-200 LR, Jacksonville, FL, July 21, 2025

- Type: FAA accident report (Accident/Incident Data System), as reported
- Date: July 21, 2025, 14:24 local time
- Place: Jacksonville, FL
- Airport: Jacksonville International
- Damage: No damage
- Phase of flight: Takeoff: Climb Out
- Operating rules: Air carrier (Part 121)
- Operator: R61A
- Location: 30.7707° N, 81.5720° W: From the FAA
- Nearby events: https://openairdocs.org/map.md?lat=30.7707&lon=-81.5720&mi=10
- Aircraft: N229JQ, registered now (https://openairdocs.org/aircraft/N229JQ) (OpenAirDocs)
- Registry model: Embraer-Empresa Brasileira De ERJ 170-200 LR (registry code 3260121, https://openairdocs.org/model/embraer-empresa-brasileira-de-erj-170-200-lr) (OpenAirDocs)
- Registry engine: GE CF34-8E5 (registry code 30061, https://openairdocs.org/engine/ge-cf34-8e5) (OpenAirDocs)
- Reported make and model: EMBRAER-EMPRESA BRASILEIRA DE ERJ 170-200 LR
- Reported engine: GE CF34-8E5
- People aboard: 80
- Fatal injuries: 0
- Other injuries: 1
- NTSB investigation: [NTSB DCA25LA269](https://openairdocs.org/ntsb/DCA25LA269) (OpenAirDocs)
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20250721008289A

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

ON JULY 21, 2025, ^PRIVACY DATA OMITTED^, JACKSONVILLE INTERNATIONAL AIRPORT (JAX) TO BOSTON LOGAN INTERNATIOANAL AIRPORT (BOS) DECLARED AN EMERGENCY AND DIVERTED TO WASHINGTON DULLES INTERNATIONAL AIRPORT (IAD) DUE TO AN INJURED FLIGHT ATTENDANT.   THE CAPTAIN HAD BRIEFED THE FLIGHT ATTENDANTS ON THE POTENTIAL FOR LIGHT CHOP DURING CLIMB.  AT APPROXIMATELY 10000 FT. LIGHT CHOP TRANSITIONED INTO MODERATE TURBULENCE.  STERILE LIGHT WAS TURNED OFF AT 10000 FT. JUST BEFORE THE TURBULENCE INCREASED ACCORDING TO THE CAPTAIN'S REPORT.

THE A FLIGHT ATTENDANT, AFA, WALKED FROM THE FRONT OF THE CABIN TO THE AFT GALLEY TO PREPARE FOR THE SERVICE. SHE REPORTED THE PLANE STARTED SHAKING VIOLENTLY. SHE LOST HER BALANCE SHORTLY AFTER. SHE REPORTED THE PLANE JUMPED UP AND DOWN TWICE. THE AFA WAS LIFTED AND HIT THE CEILING OF THE PLANE AND CAME DOWN ON HER ANKLE.  THE B FLIGHT ATTENDANT, BFA, ASSISTED THE AFA INTO THE SECONDARY JUMP SEAT AND AN ONBOARD NURSE ATTENDED TO THE INJURED FLIGHT ATTENDANT.  THE CAPTAIN DECIDED TO DIVERT AFTER LEARNING THE AFA COULD NOT PUT WEIGHT ON HER FOOT AND COULD NOT RESUME DUTIES.  THE BFA ASSUMED DOOR RESPONSIBILITIES AND DUTIES FOR THE AFA.  THE FLIGHT ATTENDANT WAS TAKEN TO A HOSPITAL UPON ARRIVAL AND IT WAS DETERMINED SHE HAS A BROKEN ANKLE. 76 PASSENGERS AND 4 CREWMEMBERS WERE ONBOARD. NO OTHER INJURIES WERE REPORTED.

## The NTSB's investigation of this event (1)

From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model.

- [NTSB DCA25LA269](https://openairdocs.org/ntsb/DCA25LA269), Jul 21, 2025: Embraer-Empresa Brasileira De ERJ 170-200 LR (N229JQ), Jacksonville, GA, no damage. Probable cause: The airplane’s encounter with unanticipated moderate turbulence.

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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