# Accident 20260329013029A: Boeing 787-9, San Francisco, CA, March 29, 2026

- Type: FAA accident report (Accident/Incident Data System), as reported
- Date: March 29, 2026, 15:15 local time
- Place: San Francisco, CA
- Airport: San Francisco International
- Damage: No damage
- Phase of flight: Cruise/Level Flight
- Operating rules: Air carrier (Part 121)
- Operator: CALA
- Location: 27.8564° N, 128.8870° W: From the FAA
- Nearby events: https://openairdocs.org/map.md?lat=27.8564&lon=-128.8870&mi=10
- Aircraft: N23994, registered now (https://openairdocs.org/aircraft/N23994) (OpenAirDocs)
- Registry model: Boeing 787-9 (registry code 1385609, https://openairdocs.org/model/boeing-787-9) (OpenAirDocs)
- Registry engine: GE GENX-1B76A/P2 (registry code 30231, https://openairdocs.org/engine/ge-genx-1b76a-p2) (OpenAirDocs)
- Reported make and model: BOEING 787-9
- People aboard: 163
- Fatal injuries: 0
- Other injuries: 1
- Pilot certificates: Airline transport, flight instructor
- Pilot flight hours: 8,102 total
- NTSB investigation: [NTSB DCA26LA167](https://openairdocs.org/ntsb/DCA26LA167) (OpenAirDocs)
- FAA source: FAA Aviation Safety Information Portal (https://asip.faa.gov/)
- Page: https://openairdocs.org/incident/20260329013029A

## Narrative

As the FAA filed it, in capitals; the FAA replaces private details with ^PRIVACY DATA OMITTED^.

WHILE AT CRUISE ALTITUDE, THE FLIGHT ENCOUNTERED UNEXPECTED TURBULENCE. THE CAPTAIN MADE AN ANNOUNCEMENT FOR FLIGHT ATTENDANTS TO TAKE THEIR JUMPSEATS. WHILE ATTEMPTING TO FASTEN THEIR SEATBELTS, TWO FLIGHT ATTENDANTS WERE EJECTED FROM THEIR JUMPSEATS TOWARDS THE CEILING. ONE OF THE FLIGHT ATTENDANTS LANDED ON THE OTHERS RIGHT ANKLE, RESULTING IN A FRACTURE OF THE ANKLE. THE OTHER FLIGHT ATTENDANT DID NOT SUSTAIN ANY INJURIES. INTERNAL INVESTIGATION WAS CONDUCTED THROUGH THE CERTIFICATE HOLDER'S AVIATION SAFETY ACTION PROGRAM (ASAP).

## The NTSB's investigation of this event (1)

From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model.

- [NTSB DCA26LA167](https://openairdocs.org/ntsb/DCA26LA167), Mar 29, 2026: Boeing 787-9 (N23994), Pacific Ocean (Pacific Ocean), no damage. Probable cause: An unanticipated encounter with clear air turbulence while in cruise flight.

## Other reports on N23994 (1)

Matched to the same aircraft by N-number and date.

- [Accident 20260329013039A](https://openairdocs.org/incident/20260329013039A), Mar 29, 2026: Boeing 787-9 (N23994), No damage. Once established at cruise at FL300, the captain kept the seat belt light illuminated and allowed the flight attendants to begin their service. Within the…

From the FAA Accident/Incident Data System. Reports are matched to registry aircraft by N-number and event date, checked against the reported make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. For accidents, the NTSB's own investigation is the fuller record.

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