# Service difficulty reports: JASC 2340

A list on [JASC 2340](https://openairdocs.org/jasc/2340.md).

Reports filed under 2340 · Interphone/Passenger Announcement (PA) System, newest first.

Page 1 of 16 · 755 reports

- [SDR DALA2026073104439](https://openairdocs.org/sdr/DALA2026073104439.md): Horn · false activation · Jul 28, 2026 · N121DU · Airbus BD5001A10
  > ERRONEOUS EVAC HORN WHILE ON DESCENT (~15,000 FT). ONLY INDICATION ON FLIGHT DEC WAS EVAC CMD GUARDED SWITCH LIGHT ILLUMINATED. HORN CONTINUED ALL THE WAY UNTIL SHORTLY PRIOR TO LANDING. CORRECTIVE ACTION: PERFORMED EVAC HORN OPS TEST REF A220 AMP 44-11, TEST
- [SDR ABXA20260627292](https://openairdocs.org/sdr/ABXA20260627292.md): Interphone · faulted · Jun 27, 2026 · N673AZ · Boeing 767300
  > OXYGEN MASK INTERPHONE SYSTEM WILL NOT TEST ON GROUND. WILL NOT WORK WHEN SPEAKING DIRECTLY INTO OXYGEN MASK WITH THE PTT SWITCH IN THE "INT" POSITION. CAPT'S AND FO'S OXYGEN MASK INTERPHONE NOT WORKING. SWAPPED CAPTAIN & C SUPERNUMERARY, O2 BOX & MASK IAW AMM
- [SDR ABXA20260621273](https://openairdocs.org/sdr/ABXA20260621273.md): Intercom · inoperative · Jun 21, 2026 · N496MM · Boeing 767300
  > DURING TAXI, FO INTERCOM INOP. UNABLE TO TRANSMIT. RETURNED TO GATE (BTB). F/O MASK WAS DISTURBED DURING PRE-FLIGHT CHECKLIST. OPS CHECK GOOD IAW B767 35-11-00. F/O AUDIO PANEL OPS CHECK PER AMM 23-51-00 B767. A/C RETURNED TO SERVICE.
- [SDR SCNA20260310113](https://openairdocs.org/sdr/SCNA20260310113.md): Call Chime · inoperative · Mar 9, 2026 · N833SY · Boeing 7378KN
  > R2 LAV EMERGENCY CALL LIGHT DOESNT MAKE NOISE MX NOTIFIED. ACTIVATED LAV CALL LIGHT IAW AMM 33-27-00. OPS CHECK GOOD
- [SDR CALA2025102010251](https://openairdocs.org/sdr/CALA2025102010251.md): Interphone · faulted · Oct 20, 2025 · N2639U · Boeing 777300ER
  > INTERPHONE BETWEEN FLIGHT DECK AND CABIN INOPERATIVE PERFORMED OPS CHECK ON CABIN INTERPHONE SYSTEM IAW AMM REF. 23-42-00-710-801. COMMUNICATION BETWEEN FLIGHT DECK AND CABIN FUNCTIONS NORMALLY. OPS CHECK GOOD. NO FURTHER DEFECTS NOTED AT THIS TIME. UPON THE
- [SDR DALA2025102707896](https://openairdocs.org/sdr/DALA2025102707896.md): Handset · sparks · Oct 10, 2025 · N519DN · Airbus A350941
  > FLIGHT DECK HANDSET PLUG DISCONNECTS WHILE SPARKING AT TIMES. R & R FLT DECK HANDSET IN REF TO A350 AMM 44-11, SOFTWARE UPLOAD COMPLETE AND OPS CK OF HANDSET WAS GOOD. OK TO CLOSE LOG, A/C OK FOR SVC. (LP# 7318094)
- [SDR HALA20251007307](https://openairdocs.org/sdr/HALA20251007307.md): Pa System · inoperative · Oct 6, 2025 · N379HA · Airbus A330243
  > ETOPS - FA IR PA INOP. REMOVED AND REPLACED IR-PA HANDSET PER AMM 23-73-44. OPS CHECK GOOD. A/C OK FOR SERVICE.
- [SDR ASMF2025092700255](https://openairdocs.org/sdr/ASMF2025092700255.md): Controller · inoperative · Sep 21, 2025 · N128AM · Boeing 7879
  > UPON FLIGHT DECK ARRIVAL STATUS MSG DISPLAYED: PASSENGER ADDRESS AND CABIN INTERPHONE / CSC CONTROLLER INOPERATIVE
- [SDR CALA2025081107550](https://openairdocs.org/sdr/CALA2025081107550.md): Interphone · inoperative · Aug 9, 2025 · N27903 · Boeing 7878
  > FA INTERPHONE AT DOOR 1R INOP CYCLED HANDSET BREAKERS IN CBIC REF AMM 44-14-03 DISPLAY RECOVERED.
- [SDR HNAA2024062400461](https://openairdocs.org/sdr/HNAA2024062400461.md): Amplifier · faulted · Jun 23, 2025 · N649PP · Emb EMB145LR
  > CABIN EMERG LIGHTS WONT TURN OFF. PERFORMED ELECTRICAL RESET. NO FIX. RESET PA C/B NO FIX. INSTALLED NEW F/A HANDSET IN THE #100 & #200 POS, NO FIX. REINSTALLED ORGINAL HANDSETS REF AMM 23-13-03. RERACKED PA AMPLIFIER NO FIX. REMOVED AND REPLACED PA AMPLIFIER
- [SDR HALA20250616182](https://openairdocs.org/sdr/HALA20250616182.md): Handset · faulted · Jun 15, 2025 · N395HA · Airbus A330243
  > ETOPS - FA 2L PA WEAK, CAN'T HEAR ANNOUNCEMENTS. REMOVED AND REPLACED 2L HANDSET PER AMM 23-73-44. OPS TEST OK. OK FOR SVC.
- [SDR HALA20250616181](https://openairdocs.org/sdr/HALA20250616181.md): Handset · broken · Jun 14, 2025 · N391HA · Airbus A330243
  > ETOPS - 1L PA INTERPHONE HANDSET INOP/BROKEN. REMOVED AND REPLACED 1L HANDSET ASSY PER AMM 23-73-44. OK FOR SVC.
- [SDR HALA20250609170](https://openairdocs.org/sdr/HALA20250609170.md): Handset · faulted · Jun 8, 2025 · N386HA · Airbus A330243
  > ETOPS - DOOR 1L INTERPHONE STATIC WHILE IN USE. REMOVED AND REPLACED 1L INTERPHONE HANDSET PER AMM 23-73-44, OPS TEST GOOD.
- [SDR WX0A2025052932440](https://openairdocs.org/sdr/WX0A2025052932440.md): Pa System · inoperative · May 28, 2025 · N316NV · Airbus A319111
  > (AIRCRAFT NOT GROUNDED) PA INOP, AND EXIT LIGHTS FLASHING. ATTEMPTED RESET. RESET UNSUCCESSFUL. / FULL CIDS RESET PERFORMED PER AMM 23-73-00-040-001-A - EXIT LIGTS AND PA CHECK GOOD "
- [SDR CALA2025052704987](https://openairdocs.org/sdr/CALA2025052704987.md): Amplifier · faulted · May 25, 2025 · N14242 · Boeing 737824
  > PA AND INTERPHONE SYS INOP AT CRUISE PERFORMED VISUAL INSPECTION OF WIRE BUNDLES OVER FLIGHT DECK DOOR, NO CAFFING WIRES FOUND, FOUND PA AMP NOT LATCHED DOWN AND NOT SEATED, AS PRECAUTIONARY, REPLACED PA AMP REF AMM 23-31-01, OP CHECKS GOOD. DUE TO OTHER RECEN
- [SDR HALA20250402096](https://openairdocs.org/sdr/HALA20250402096.md): Speaker · inoperative · Apr 1, 2025 · N228HA · Airbus A321271N
  > ETOPS - FOUND CABIN LOUDSPEAKERS ABOVE SEATS 12A, 15A, 17A, 23A, 27A, 35A, 41A,45A, 2J, 11J, 14J, 16J, 21J, 33H, AND 39J NOT WORKING. REMOVED AND REPLACED CABIN LOUDSPEAKERS PER AMM 23-73-51. OPS CHECK OK FOR SERVICE
- [SDR AALA202503061995](https://openairdocs.org/sdr/AALA202503061995.md): Speaker · inoperative · Mar 4, 2025 · N167US · Airbus A321211
  > AIRCRAFT IN BASE MAINTENANCE: EVACUATION WARNING HORN NOT SOUNDING AT DOOR 2 AND 4. MAINTENANCE REPLACED THE LOUD SPEAKER AT THE 2R DOOR AND ACCOMPLISHED A SATISFACTORY OPERATIONAL CHECK PER AMM 23-73-51. THE EMERGENCY EVACUATION WARNING HORN IS OPERATING AT D
- [SDR AALA202503069398](https://openairdocs.org/sdr/AALA202503069398.md): Speaker · inoperative · Mar 4, 2025 · N163US · Airbus A321211
  > AIRCRAFT IN BASE MAINTENANCE: NO EVACUATION ALARM AT DOOR 3. MAINTENANCE ACCOMPLISHED AN OPERATIONAL TEST OF THE LOUD SPEAKER SYSTEM PER AMM 23-73-51 AND THE SPEAKER AT DOOR 3L FAILED THE TEST. MAINTENANCE REPLACED THE SPEAKER AND ACCOMPLISHED A SATISFACTORY O
- [SDR HALA20250205050](https://openairdocs.org/sdr/HALA20250205050.md): Interphone · malfunctioned · Feb 4, 2025 · N385HA · Airbus A330243
  > ETOPS - 2R INTERHPONE PA VOLUME IS SOFT. REMOVED AND REPLACED #2 INTERPHONE TEST OK PER: AMM 23-73-44.
- [SDR HALA20250127040](https://openairdocs.org/sdr/HALA20250127040.md): Handset · weak · Jan 24, 2025 · N389HA · Airbus A330243
  > ETOPS - 1L PA HANDSET IS VERY QUIET WHEN CALLING THE BACK. REMOVED AND REPLACED 1L PA HANDSET TEST OK PER: AMM23-73-44.
- [SDR AALA202501151933](https://openairdocs.org/sdr/AALA202501151933.md): Light · malfunctioned · Jan 13, 2025 · N832AW · Airbus A319132
  > AIRCRAFT WAS NOT GROUNDED: FLIGHT DIVERTED TO MEM, CHANGED FROM MCI ITS INTENDED DESTINATIOIN INTERCOM SYSTEM (ALL HAND SETS) INOPERATIVE, EMERGENCY CALL ALARM ON AND EMERGENCY CALL LIGHT ILLUMINATING CONTINUOUSLY; UNABLE TNO RESET. EMERGENCY LIGHTS ILLUMINATE
- [SDR HALA20241226381](https://openairdocs.org/sdr/HALA20241226381.md): Handset · inoperative · Dec 25, 2024 · N392HA · Airbus A330243
  > ETOPS - HANDSET IN FLIGHT DECK WILL NOT TRANSMIT OR RECEIVE. UNABLE TO USE TO MAKE PA'S. REPLACED FLT DECK HANDSET PER AMM 23-73-44. OPS CK OK. OK FOR SERVICE
- [SDR HALA20241218373](https://openairdocs.org/sdr/HALA20241218373.md): Handset · failed · Dec 17, 2024 · N392HA · Airbus A330243
  > ETOPS - INTERPHONE AT DOOR 1R HAS FEEDBACK SOUND. REMOVED AND REPLACED 1R HANDSET TEST OK PER: AMM23-73-44.
- [SDR HALA20241216368](https://openairdocs.org/sdr/HALA20241216368.md): Handset · faulted · Dec 14, 2024 · N386HA · Airbus A330243
  > ETOPS - 1L INTERPHONE CONNECTION BAD. REMOVED AND REPLACED 1L HANDSET ASSY PER AMM 23-73-44, OPS TEST GOOD. OK FOR SERVICE
- [SDR HALA20241211358](https://openairdocs.org/sdr/HALA20241211358.md): Handset · damaged · Dec 10, 2024 · N381HA · Airbus A330243
  > ETOPS - FA INTERPHONE AT 3L LOCATED, CORD IS DAMAGED. REMOVED AND REPLACED 3L HANDSET ASSY PER AMM 23-73-44. OK FOR SVC.
- [SDR HALA20241108319](https://openairdocs.org/sdr/HALA20241108319.md): Interphone · inoperative · Nov 8, 2024 · N374HA · Airbus A330243
  > ETOPS - 4L INTERPHONE INOP. REPLACED 4L INTERPHONE PER AMM 23-73-44. OPS CK OK. OK FOR SERVICE
- [SDR SWAA2024110656142](https://openairdocs.org/sdr/SWAA2024110656142.md): Interphone · odor · Nov 2, 2024 · N8784Q · Boeing 7378
  > DISTINCT OVERHEAT SMELL IN COCKPIT INTERPHONE AND CABIN INTERPHONE INOP.<[01] COMPLY WITH CONDITIONAL INSPECTION FOR MX PERFORMED SEE TTG8Q00WU5HE;[02] COMPLY WITH CONDITIONAL INSPECTION PER AMM 05-51-56 AND REPLACED FWD AND AFT FA HANDLE SETS PER AMM 23 42-01
- [SDR HALA20241028303](https://openairdocs.org/sdr/HALA20241028303.md): Handset · malfunctioned · Oct 27, 2024 · N395HA · Airbus A330243
  > ETOPS - INTERPHONE FROM 1L VERY SOFT VOLUME. CAN'T HEAR PA FROM ROW 14-47. REMOVED AND REPLACED HANDSET ASSY AT 2L PER AMM 23-73-44. OPS CHECK OK. OK FOR SERVICE.
- [SDR HALA20241015289](https://openairdocs.org/sdr/HALA20241015289.md): Interphone · weak · Oct 14, 2024 · N389HA · Airbus A330243
  > ETOPS - PA IS VERY QUIET FROM 1R INTERPHONE. REMOVED AND REPLACED 1R INTERPHONE TEST OK PER: AMM 23-73-44.
- [SDR HALA20240830249](https://openairdocs.org/sdr/HALA20240830249.md): Cradle · cracked · Aug 30, 2024 · N389HA · Airbus A330243
  > ETOPS - FA'S FOUND 3R HANDSET CRADLE CRACKED. REMOVED AND REPLACED 3R HANDSET ASSEMBLY PER AMM 23-73-44. OPS TEST GOOD. OK FOR SERVICE
- [SDR HALA20240618162](https://openairdocs.org/sdr/HALA20240618162.md): Handset · intermittent · Jun 17, 2024 · N393HA · Airbus A330243
  > ETOPS - 1R INTERPHONE INTERMITTENT. REMOVED AND REPLACED 1R HANDSET PER AMM 23-73-44. OK FOR SVC.
- [SDR HALA20240530151](https://openairdocs.org/sdr/HALA20240530151.md): Speaker · inoperative · May 29, 2024 · N228HA · Airbus A321271N
  > ETOPS - FWD LAV SPEAKER NOT WORKING. REMOVED AND REPLACED LOUDSPEAKER PER AMM 23-73-51. OK FOR SVC.
- [SDR AALA202405298139](https://openairdocs.org/sdr/AALA202405298139.md): Battery · no test · May 29, 2024 · N418AN · Airbus A321253NX
  > AIRCRAFT WAS NOT GROUNDED: CABIN INTERCOMMUNICATION DATA SYSTEM EMERGENCY POWER SUPPLY UNIT BATTERY TEST FAIL AT 11WL. REMOVED AND REPLACED EMERGENCY POWER SUPPLY UNIT BATTERY PER AMM 33-51-38.
- [SDR HALA20240529149](https://openairdocs.org/sdr/HALA20240529149.md): Handset · damaged · May 28, 2024 · N379HA · Airbus A330243
  > ETOPS - 2L DOOR INTERPHONE HANDSET HANGING ON BY THREADS. REMOVED & REPLACED 2L DOOR HANDSET PER AMM 23-73-44. OPS CHECK OK. OK FOR SVC.
- [SDR HALA20240528147](https://openairdocs.org/sdr/HALA20240528147.md): Interphone · malfunctioned · May 25, 2024 · N214HA · Airbus A321271N
  > ETOPS - AFT GALLEY INTERPHONE VOLUME TOO LOW. REMOVED AND REPLACED INTERPHONE IN REF TO AMM 23-73-44 OPS CHECK GOOD OK TO CONTINUE.
- [SDR HALA20240520139](https://openairdocs.org/sdr/HALA20240520139.md): Handset · faulted · May 19, 2024 · N380HA · Airbus A330243
  > ETOPS - 2L INTERCOM RECEIVER VOLUME LOW. REMOVED AND REPLACED 2L F/A HANDSET PER 23-73-44. OPS CHK GOOD. OK FOR SERVICE.
- [SDR HALA20240429118](https://openairdocs.org/sdr/HALA20240429118.md): Interphone · detached · Apr 28, 2024 · N381HA · Airbus A330243
  > ETOPS-4R DOOR INTERPHONE CORD HAS COME OFF. REMOVED AND REPLACED 4R F/A HANDSET PER 23-73-44. OPS CK GOOD. OK FOR SERVICE.
- [SDR HALA20240424113](https://openairdocs.org/sdr/HALA20240424113.md): Handset · malfunctioned · Apr 23, 2024 · N380HA · Airbus A330243
  > ETOPS - FFA INTERPHONE HANDSET BROADCASTS IN BOTH FIRST CLASS AND MAIN CABIN WHEN PA2 IS PRESSED. REMOVED AND REPLACED #1 LEFT DOOR FA HANDSET TEST OK PER: AMM23-73-00.
- [SDR HALA20240325075](https://openairdocs.org/sdr/HALA20240325075.md): Interphone · faulted · Mar 24, 2024 · N378HA · Airbus A330243
  > ETOPS - INTERPHONE @ 2R/2L DOORS SOFT. REPLACED 2L HANDSET PER AMM 23-73-44. REPLACED INTERPHONE AT 2R DOOR PER AMM 23-73-44. OPS CK GOOD OK FOR SVC.
- [SDR HALA20240112015](https://openairdocs.org/sdr/HALA20240112015.md): Unknown · unknown · Jan 11, 2024 · N389HA · Airbus A330243
  > ETOPS - F/A INTERPHONE AT 4R DOOR DETACHED FROM WALL MOUNT. REMOVED AND REPLACED F/A INTERPHONE HANDSET IAW AMM 23-73-44. OPS CHECK GOOD. OK FOR SERVICE
- [SDR HALA20231218277](https://openairdocs.org/sdr/HALA20231218277.md): Unknown · unknown · Dec 16, 2023 · N380HA · Airbus A330243
  > ETOPS - F/A INTERPHONE HANDSET AT 1L DOOR HAS WEAK MICROPHONE. REPORTED HARD TO HEAR PA AND F/A INTERPHONE COMMUNICATION. REMOVED AND REPLACED 1L DOOR F/A HANDSET TEST OK PER: AMM23-73-44.
- [SDR HALA20231120250](https://openairdocs.org/sdr/HALA20231120250.md): Unknown · unknown · Nov 18, 2023 · N370HA · Airbus A330243
  > ETOPS - 4R INTERPHONE VERY SOFT ON PA AND INTERPHONE TO INTERPHONE. REMOVED AND REPLACED 4R INTERPHONE HANDSET. TEST OK PER: AMM23-73-44. OK TO CONTINUE.
- [SDR SCNA20230627196](https://openairdocs.org/sdr/SCNA20230627196.md): Unknown · unknown · Jun 26, 2023 · N814SY · Boeing 7378BK
  > DEFECT 702104: ALL FA INTERPHONES SHOCKED FA'S WHILE IN USE. - - - RESOLUTION: PERFORMED OPS CHECK IAW AMM 23-31-00. OPS CHECK NORMAL. OK TO CONTINUE SVC.
- [SDR JJBA20230512005](https://openairdocs.org/sdr/JJBA20230512005.md): Amplifier · inoperative · May 8, 2023 · N27200 · Emb EMB145XR
  > CABIN AND CABIN EMERGENCY LIGHTS REMAIN ILLUMINATED DISABLING PA USE FD AND FA. INSPECTED AND FOUND CABIN AND CABIN EMERGENCY ILLUMINATED ON ICU. REMOVED AND REPLACED PA AMPLIFIER. OPS CHECK SAT
- [SDR HALA20240415097](https://openairdocs.org/sdr/HALA20240415097.md): Interphone · broken · Apr 12, 2023 · N395HA · Airbus A330243
  > ETOPS - 3L INTERPHONE BOTTOM BACK PART IS BROKEN AND INTERPHONE IS STILL USABLE. REMOVED AND REPLACED 3L HANDSET AND CRADLE PER AMM 23-73-44. OPS CHECK GOOD. OK FOR SERVICE.
- [SDR DALA2023020801016](https://openairdocs.org/sdr/DALA2023020801016.md): Not Reported · not reported · Jan 30, 2023 · N381DN · Boeing 737832
  > (LOG 2607085) WHILE ACCOMPLISHING WORK SECTION 2330-01337-42 AND -43, IT WAS NOTED THAT CHANGES ARE REQUIRED TO WORK INSTRUCTIONS. VA 99841 CAPTURES THESE CHANGES. ACCOMPLISH VA 99841 REV E IN CONJUNCTION WITH WORK SECTION 2330-01337-42 AND -43 TO MAKE CHANGES
- [SDR 9JLA2022122939632](https://openairdocs.org/sdr/9JLA2022122939632.md): Rmu · defective · Dec 7, 2022 · N946WT · Raythn HAWKER800XP
  > THE FLIGHT CREW REPORTED THAT THE CO-PILOTS INTERPHONE WAS INOP, CONTINUOUS STATIC WAS EMITTED FROM SPEAKERS AND CO-PILOTS OXYGEN MASK MICROPHONE WAS INOP DURING FLIGHT. THE MAINTENANCE PROVIDER TROUBLESHOT AND DETERMINED THAT THE NR 2 RADIO MANAGEMENT UNIT (R
- [SDR YENA2022103101045](https://openairdocs.org/sdr/YENA2022103101045.md): None · none · Oct 29, 2022 · N594JB · Airbus A320232
  > FLT#1825, FLL-LIM. 'DURING CLIMBOUT PASSING 14, OOO A VIBRATION LIKE BUFFET WAS FELT IN THE COCKPIT AND IN THE AFT GALLEY. IT WAS INTERMITTENT. INTENSITY. AND IT HAPPENED WHEN THE A/C UP PITCH ALTITUDE. WE LEVELED OFF PAX AT 270 FOR TROUBLESHOOTING AND COMPLET
- [SDR DALA2022070504664](https://openairdocs.org/sdr/DALA2022070504664.md): None · none · Jul 5, 2022 · N331NW · Airbus A320211
  > SHIP 3231 BURNING SMELL AROUND IFE UNITS AT SEAT 3A AND 3B. CORRECTIVE ACTION: DEFERRED INFLIGHT ENTERTAINMENT SYSTEM PER MEL 26-36-01A. SYSTEM CURRENTLY DEACTIVATED. (8687802)
- [SDR SIMA20220625001](https://openairdocs.org/sdr/SIMA20220625001.md): Panel · open · Jun 25, 2022 · N685AE · Emb EMB145LR
  > FOA, COMM SIDE PANEL OPEN CREW DECLARED AN EMERGANCY LANDING FOR A OPENED GPU PANEL-C/A-OPENED AND CLOSED PANEL, INSPECTED FOR DAMAGE. NO DEFECTS FOUND.

Next page: https://openairdocs.org/jasc/2340/reports.md?page=2

## The whole list in SQL

Runs in DuckDB 1.2 or later on the release's Parquet files over HTTPS:

```sql
SELECT sdr_id, difficulty_date, n_number, aircraft_make, aircraft_model, part_name, part_condition, jasc_code, discrepancy
FROM 'https://openairdocs.org/data/latest/faa_service_difficulty_report.parquet'
WHERE jasc_code = '2340'
ORDER BY difficulty_date DESC
```

This list as a web page: https://openairdocs.org/jasc/2340/reports

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