# JASC 5600: Window/Windshield System - Type: JASC system/component code (FAA) - ATA chapter: 56 Windows - Title in the code table: WINDOW/WINDSHIELD SYSTEM - Service difficulty reports: 237 - FAA code table: https://www.faa.gov/sites/faa.gov/files/JASC_Code.pdf#page=52 - Page: https://openairdocs.org/jasc/5600 ## What it covers For reports pertaining to the fuselage and crew compartment windows inclusive of windshields. For reports of cockpit and cabin window or windshield defects reported with insufficient information to file in a specific JASC 5600 series code. ## Service difficulty reports (237, newest 50) - [SDR IPXA2026073030927](https://openairdocs.org/sdr/IPXA2026073030927), Jul 30, 2026: Boeing 75724APF. WINDOW. ARCED. FO FWD WINDOW STARTED ARCING WE SHUT OF FWD WINDOW HEAT OUTER WINDOW SHATTERED RAN QRH PROCEDURE AND CONTINUED FLIGHT NO (N471UP) - [SDR 2025F00149](https://openairdocs.org/sdr/2025F00149), Jun 25, 2025: Lear 45LEAR. WINDSHIELD. CRACKED. WHILE AT CRUISE AT FL 450 THE CREW HEARD A LOUD BANG AND REALIZED LEFT WINDSHIELD HAD CRACKED. CREW FOLLOWED ALL CHECKLI (N302RV) - [SDR 2025FA0000109](https://openairdocs.org/sdr/2025FA0000109), Feb 17, 2025: Gulstm GVSPG550. WINDOW. FAILED. AFTER DEPARTING KSAV, LEVELING OFF AT FL400 THE PILOT'S SIDE FRONT WINDOW OUTER PLY SHATTERED. CREW FOLLOWED THE CHECKLI (N227VA) - [SDR IPXA2024112636647](https://openairdocs.org/sdr/IPXA2024112636647), Nov 22, 2024: Boeing 75724APF. WINDOW. ARCED. R FWD WINDOW STARTED TO ARC. CHECK LIST SAID TO CONTINUE. WINDOW WAS NOT DEFORMED, AIR LEAK NOT OBSERVED. FL370. REMOVED (N401UP) - [SDR IPXA2024103198309](https://openairdocs.org/sdr/IPXA2024103198309), Oct 31, 2024: Airbus A300F4622R. CONTROLLER. NOT SEATED. RH WINDOW LAT FAULT LIGHT ON TROUBLESHOT DUE TO ISSUE MOVING TO OTHER WINDOW PER THE CREW AND FOUND THE CONTROLLER NOT P (N174UP) - [SDR CALA2024110102772](https://openairdocs.org/sdr/CALA2024110102772), Oct 20, 2024: Boeing 737824. WINDOW FRAME. CRACKED. RH NO.1 WINDOW,WINDOW FRAME,UPPER AFTER CORNER HAS CRACK INDIATI ON SIGNAL(THE ENDS OF THE CRACK WAS MARKED).(REF AAR NR (N37267) - [SDR SWAA2024070206806](https://openairdocs.org/sdr/SWAA2024070206806), Jun 28, 2024: Boeing 7378H4. HANDLE. BROKEN. FO ASSIST HANDLE BROKEN.<[01] REMOVED AND REPLACED FO ASSIST HANDLE PER SIP. OPS CHECK GOOD. (N8552Z) - [SDR SIMA20230911001](https://openairdocs.org/sdr/SIMA20230911001), Sep 11, 2023: Emb ERJ170200LR. UNKNOWN. UNKNOWN. POTENTIAL BIRD STRIKE 30K FT SHATTERED FO WINDOW DECLARED EMERGENCY.-C/A-C/W BIRD STRIKE INSPECTION WORK CARD FOUND FO W (N250NN) - [SDR CALA2023091102759](https://openairdocs.org/sdr/CALA2023091102759), Sep 7, 2023: Boeing 78710. UNKNOWN. MISSING. SPEEETAPE DEPAPARTED AT ABOUT 5000FT INCREASE NOISE AND ACCOMPLISHED RE- TORQUE OF CAPTAINS NO.1 WINDOW PER AMM 56-11-01 (N12005) - [SDR 2023FA0000397](https://openairdocs.org/sdr/2023FA0000397), Jul 27, 2023: Cndair CL6002B19. WINDSHIELD. SEPARATION. EN ROUTE TEB-PBI AT FL300, CAPTAIN'S SIDE WINDSCREEN SHATTERED. WHILE CABIN PRESSURE REMAINED NORMAL, AN IMMEDIATE DESCE (N201XJ) - [SDR R61A2023070100096](https://openairdocs.org/sdr/R61A2023070100096), Jul 1, 2023: Emb ERJ170100SE. UNKNOWN. UNKNOWN. SPRAY PATTERN ON WINDSHIELD SUGGESTS BIRD STRIKE JUST LEFT OF CENTERLINE OF RADOME/SUPPORT STRUCTURE. DECLARED EMERGENCY (N878RW) - [SDR CALA2023070302157](https://openairdocs.org/sdr/CALA2023070302157), Jul 1, 2023: Boeing 78710. TAPE. LOOSE. PLASTIC BANGING CAPT LEFT WINDOW 10000FT.LEFT AND RIGHT WINDSHIELD INSPECTION PERFORMED IAW AMM 56-11-00-00A-280B-A NO D (N13013) - [SDR IXXA20230627039](https://openairdocs.org/sdr/IXXA20230627039), Jun 27, 2023: Boeing 767319. UNKNOWN. UNKNOWN. PRE-DEPARTURE CREW CALL BACK, R2 WINDOW FAILS TO CLOSE.AIRCRAFT GROUNDED FOR UNSCHEDULED MAINTENANCE. SYSTEM INSPECTION (N367AZ) - [SDR TSAA20230606056](https://openairdocs.org/sdr/TSAA20230606056), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/140 CORROSION AT RH WINDOWS CUTOUT EDGE, BETWEEN STA 887 AND STA 907, (L:0.7",W:0.3"). ALL CORROSION REMOVED AT (N301KH) - [SDR TSAA20230606055](https://openairdocs.org/sdr/TSAA20230606055), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/139 CORROSION AT RH WINDOWS CUTOUT EDGE, BETWEEN STA 867 AND STA 887, (L:0.7",W:0.3"). ALL CORROSION REMOVED AT (N301KH) - [SDR TSAA20230606043](https://openairdocs.org/sdr/TSAA20230606043), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/99 CORROSION AT RH WINDOWS CUTOUT EDGE, BETWEEN STA 685 AND STA 706, 2 AREA (L:3.2",W:0.2")(L:0.5",W:0.3"). ALL (N301KH) - [SDR TSAA20230606042](https://openairdocs.org/sdr/TSAA20230606042), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/98 CORROSION AT RH WINDOWS CUTOUT EDGE, BETWEEN STA 663.75 AND STA 685 (L:4",W:0.3"). ALL CORROSION REMOVED AT R (N301KH) - [SDR TSAA20230606041](https://openairdocs.org/sdr/TSAA20230606041), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/97 CORROSION AT RH WINDOWS CUTOUT EDGE, BETWEEN STA 597 AND STA 616 (L:0.4",W:0.4"). ALL CORROSION REMOVED AT RH (N301KH) - [SDR TSAA20230606040](https://openairdocs.org/sdr/TSAA20230606040), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/96 CORROSION AT RH WINDOWS CUTOUT EDGE, BETWEEN STA 559 AND STA 578 (L:0.4",W:0.4"). ALL CORROSION REMOVED AT RH (N301KH) - [SDR TSAA20230606039](https://openairdocs.org/sdr/TSAA20230606039), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/95 CORROSION AT RH WINDOWS CUTOUT EDGE, BETWEEN STA 540 AND STA 559, 2 AREA (L:0.7",W:0.5")(L:0.6",W:0.2"). ALL (N301KH) - [SDR TSAA20230606038](https://openairdocs.org/sdr/TSAA20230606038), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/94 CORROSION AT RH WINDOWS CUTOUT EDGE, BETWEEN STA 520 AND STA 540, 3 AREA (L:2",W:0.5")(L:0.5",W:0.5)(L:0.5",W (N301KH) - [SDR TSAA20230606037](https://openairdocs.org/sdr/TSAA20230606037), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/93 CORROSION AT RH WINDOWS CUTOUT EDGE, BETWEEN STA 500B AND STA 500C (L:0.6",W:0.5"). ALL CORROSION REMOVED AT (N301KH) - [SDR TSAA20230606036](https://openairdocs.org/sdr/TSAA20230606036), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/92 CORROSION AT RH WINDOWS CUTOUT EDGE, BETWEEN STA 500A AND STA 500B (L:0.5",W:0.4"). ALL CORROSION REMOVED AT (N301KH) - [SDR TSAA20230606035](https://openairdocs.org/sdr/TSAA20230606035), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/91 CORROSION AT RH WINDOWS CUTOUT EDGE, BETWEEN STA 400 AND STA 420 (L:0.5",W:0.3"). ALL CORROSION REMOVED AT RH (N301KH) - [SDR TSAA20230606028](https://openairdocs.org/sdr/TSAA20230606028), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/61 CORROSION AT LH WINDOWS CUTOUT EDGE, BETWEEN STA 907 AND STA 927, 6 AREA (L:1.3",W:0.5")(L:0.7",W:0.5")(L:0.8 (N301KH) - [SDR TSAA20230606027](https://openairdocs.org/sdr/TSAA20230606027), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/60 CORROSION AT LH WINDOWS CUTOUT EDGE, BETWEEN STA 887 AND STA 907, 3 AREA (L:0.8", W:0.4")(L:0.3", W:0.3")(L:7 (N301KH) - [SDR TSAA20230606026](https://openairdocs.org/sdr/TSAA20230606026), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/59 CORROSION AT LH WINDOWS CUTOUT EDGE, BETWEEN STA 867 AND STA 887, 8 AREA (L:1.9", W:0.4")(L:1.6", W:0.5")(L:1 (N301KH) - [SDR TSAA20230606025](https://openairdocs.org/sdr/TSAA20230606025), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/58 CORROSION AT LH WINDOWS CUTOUT EDGE, BETWEEN STA 847 AND STA 867, 8 AREA (L:5.5", W:0.5")(L:1.7", W:0.5")(L:0 (N301KH) - [SDR TSAA20230606024](https://openairdocs.org/sdr/TSAA20230606024), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/57 CORROSION AT LH WINDOWS CUTOUT EDGE, BETWEEN STA 827 AND STA 847, 3 AREA (L:1", W:0,3")(L:2,7", W:0.5")(L:1.4 (N301KH) - [SDR TSAA20230606023](https://openairdocs.org/sdr/TSAA20230606023), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/56 CORROSION AT LH WINDOWS CUTOUT EDGE, BETWEEN STA 807 AND STA 827, 5 AREA (L:1", W:0.5")(L:0.4", W:0.3")(L:0.5 (N301KH) - [SDR TSAA20230606022](https://openairdocs.org/sdr/TSAA20230606022), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/55 CORROSION AT LH WINDOWS CUTOUT EDGE, BETWEEN STA 787 AND STA 807, 2 AREA (L:0.4", W:0.2")(L:1.1", W:0.5"). AL (N301KH) - [SDR TSAA20230606021](https://openairdocs.org/sdr/TSAA20230606021), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/54 CORROSION AT LH WINDOWS CUTOUT EDGE, BETWEEN STA 767 AND STA 787, 2 AREA (L:0.9",W:0.3")(L:1.2", W:0.3"). ALL (N301KH) - [SDR TSAA20230606020](https://openairdocs.org/sdr/TSAA20230606020), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/53 CORROSION AT LH WINDOWS CUTOUT EDGE, BETWEEN STA 747 AND STA 767 (L:4.6", W:0.5"). ALL CORROSION REMOVED AT L (N301KH) - [SDR TSAA20230606019](https://openairdocs.org/sdr/TSAA20230606019), Jun 6, 2023: Boeing 737330. UNKNOWN. UNKNOWN. CA 1464/52 CORROSION AT LH WINDOWS CUTOUT EDGE, BETWEEN STA 727E AND STA 747 (L:0.7", W:0.5"). ALL CORROSION REMOVED AT (N301KH) - [SDR KKVA20230515001](https://openairdocs.org/sdr/KKVA20230515001), May 23, 2023: Gulstm G280. UNKNOWN. UNKNOWN. CREW REPORTED ACRID SMELL IDENTIFIED DURING THE FLIGHT. ADDITIONAL COMMUNICATIONS BETWEEN MX AND CREW MEMBERS IDENTIFIED (N1580) - [SDR A6WA202305068591](https://openairdocs.org/sdr/A6WA202305068591), May 6, 2023: Cndair CL6002B19. UNKNOWN. UNKNOWN. RH WINDOW SHATTERED IN FLIGHT AT FL280 PRESSURIZATION IS NORMAL CW CRH REQ INSP **********AIRCRAFT REMOVED FROM SERVICE* (N451AW) - [SDR 2023F00124](https://openairdocs.org/sdr/2023F00124), Apr 26, 2023: WINDSHIELD. CRACKED. WINDOW L1 CRACK. CORRECTIVE ACTION: WINDOW L1 REMOVED AND REPLACED - [SDR CALA2023042401233](https://openairdocs.org/sdr/CALA2023042401233), Apr 22, 2023: Boeing 7378. FRAME. CRACKED. AFTER HFEC INSPECTION AT THE RH WINDOW FRAME AT THE UPPER AFT CORNER AND INNER CORNER RADIUS FOUND TO BE CRACK PER EA 53 (N35236) - [SDR QMLA2023041820030](https://openairdocs.org/sdr/QMLA2023041820030), Apr 16, 2023: Urocop EC135P2. SLIDING WINDOW. UNKNOWN. WE (PILOT, NURSE, MEDIC) WERE RETURNING FROM OUR FUELING POINT AFTER COMPLETING AN INTER-FACILITY TRANSFER. APPROXIMATEL (N139TJ) - [SDR FDEA202304150654](https://openairdocs.org/sdr/FDEA202304150654), Apr 15, 2023: Airbus A300*. UNKNOWN. CRACKED. COCKPIT RH 2# WINDOW UPPER RAIL 1EA HOLE CRACKED. PERFORMED THE REPAIR ON THE CRACKED HOLE AT ENTABLATURE AND UPPER RAIL (N657FE) - [SDR FDEA202304150653](https://openairdocs.org/sdr/FDEA202304150653), Apr 15, 2023: Airbus A300*. UNKNOWN. CRACKED. COCKPIT LH 2# WINDOW UPPER RAIL 1EA HOLE CRACKED PERFORMED THE REPAIR ON THE CRACKED HOLE AT ENTABLATURE AND UPPER RAIL (N657FE) - [SDR AALA202304114063](https://openairdocs.org/sdr/AALA202304114063), Apr 8, 2023: Boeing 7878. SEAL. DAMAGED. AIRCRAFT WAS GROUNDED: AFTER TAKE OFF FIRST OFFICER WINDSCREEN SOUNDS LIKE HEAVY RAIN AFTER FL 370 TRANSITION TO BOTH FI (N812AA) - [SDR 2023FA0000202](https://openairdocs.org/sdr/2023FA0000202), Apr 6, 2023: Honda HA420. WINDSCREEN. CRACKED. AT APPROXIMATELY 1640 EST, N829DL WHILE REPOSITIONING FROM OPF TO PDK (ATLANTA) AT FLIGHT LEVEL 330, THE LEFT, FOREWORD (N829D) - [SDR U5QA202304060114](https://openairdocs.org/sdr/U5QA202304060114), Apr 1, 2023: Cndair CL6002B16. UNKNOWN. UNKNOWN. IN CRUISE AT FL390, AMBER “WINDSHIELD HEAT” CAS DISPLAYED, ONE MINUTE LATER AFTER CYCLING WINDSHIELD HEAT THE LH WINDSHI (N267DW) - [SDR CVGA20230329001](https://openairdocs.org/sdr/CVGA20230329001), Mar 26, 2023: Beech 400A. WINDSHIELD. CRACKED. RIGHT WINDSHIELD SHATTERED. (N671UP) - [SDR CALA2023031500768](https://openairdocs.org/sdr/CALA2023031500768), Mar 15, 2023: Boeing 7378. WINDOW. OPEN. REJECTED TAKEOFF APPROX 100 KIAS DUE TO FO WINDOW OPENING. GROSS WEIGHT 153.6 INSPECTED AND OPS CHECKED WINDOW REF AMM 5 (N73276) - [SDR CALA2023031300721](https://openairdocs.org/sdr/CALA2023031300721), Mar 13, 2023: Boeing 737*. WINDOW FRAME. CRACKED. SUSPECT CRACK IN R3 WINDOW FRAME ON FWD. SIDE 2ND FASTENER FROM BOTTOM PERFORMED HFEC SURFACE INSPECTION OF L3 WINDOW FR (N15751) - [SDR CALA2023031300720](https://openairdocs.org/sdr/CALA2023031300720), Mar 13, 2023: Boeing 737*. WINDOW FRAME. CRACKED. SUSPECT CRACK IN L3 WINDOW FRAME ON FWD. EDGE 2ND FASTENER FROM THE BOTTOM PERFORMED HFEC SURFACE INSPECTION OF L3 WINDO (N15751) - [SDR ASAA2023031042312](https://openairdocs.org/sdr/ASAA2023031042312), Mar 10, 2023: Boeing 737890. BOLT. UNKNOWN. FO SIDE FLIGHT DECK EMERGENCY ESCAPE WINDOW IS VERY DIFFICULT TO OPEN. GROUNDED - YES. STARTED FO WINDOW ADJUSTMENT PER (N508AS) - [SDR M17F2023/023](https://openairdocs.org/sdr/M17F2023%2F023), Mar 2, 2023: Boeing 737852. WINDSHIELD. CRACKED. WINDOW CRACKED NO 1 LEFT 56101041 (N825AM) All 237: https://openairdocs.org/jasc/5600/reports.md ## Other codes in chapter 56 - [JASC 5610](https://openairdocs.org/jasc/5610): Flight Compartment Windows (9,644 reports) - [JASC 5620](https://openairdocs.org/jasc/5620): Passenger Compartment Windows (603 reports) - [JASC 5630](https://openairdocs.org/jasc/5630): Door Windows (303 reports) - [JASC 5640](https://openairdocs.org/jasc/5640): Inspection Windows (10 reports) - [JASC 5697](https://openairdocs.org/jasc/5697): Window System Wiring (102 reports) --- OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.