# JASC 5620: Passenger Compartment Windows - Type: JASC system/component code (FAA) - ATA chapter: 56 Windows - Title in the code table: PASSENGER COMPARTMENT WINDOWS - Service difficulty reports: 603 - FAA code table: https://www.faa.gov/sites/faa.gov/files/JASC_Code.pdf#page=53 - Page: https://openairdocs.org/jasc/5620 ## What it covers For reports of cabin mounted windows in the passenger compartments. Includes the inner and outer windows, frame attaching hardware, picture windows. Does not include the windows in the escape hatches which are filed in JASC code 5220. ## Service difficulty reports (603, newest 50) - [SDR DALA2026101405647](https://openairdocs.org/sdr/DALA2026101405647), Oct 12, 2026: Boeing 737832. WINDOW. FAILED. PAX WINDOW 20A BROKE ON LANDING. REMOVED AND REPLACED CABIN WINDOW IAW AMM 56-21-00-400-801. PERFORMED CABIN PRESSURE LE (N387DA) - [SDR SWIA2026080676963](https://openairdocs.org/sdr/SWIA2026080676963), Aug 6, 2026: Emb ERJ170200LL. WINDOW. GLAZED. FWD FUSELAGE PASSENGER WINDOW 1 EXTERIOR, LH SIDE HAS GLAZING ON EXTERIOR PLEXIGLASS. REMOVED AND REPLACED PASSENGER CAB (N290SY) - [SDR SWIA2026080577075](https://openairdocs.org/sdr/SWIA2026080577075), Aug 5, 2026: Emb ERJ170200LL. WINDOW. CRAZED. LH #1 PASSENGER WINDOW HAS CRAZING FROM EXTERIOR. (C-CHECK RO 08/30/2026)REMOVED AND REPLACED LH #1 PASSENGER WINDOW REF (N277SY) - [SDR VNAA202610060021](https://openairdocs.org/sdr/VNAA202610060021), Jul 28, 2026: Cndair CL6002D24. RETAINER. CORRODED. CORROSION ON NUT RETAINER CLIPS OF PASSENGER WINDOWS 22LH AT CPAX. ANCHOR NUT (6EAS) WERE REPLACED ON PASSENGER WINDOWS (N648NN) - [SDR SWIA2026042776001](https://openairdocs.org/sdr/SWIA2026042776001), Apr 27, 2026: Cndair CL6002C10. WINDOW. FAILED. DAMAGE TO PASSENGER WINDOW 10D (FLIGHT 4898) COMPLIED WITH MIP TASK CARD 56-200-1000-SKY BY REMOVING AND REPLACING PASSE (N702SK) - [SDR CALA2026031114503](https://openairdocs.org/sdr/CALA2026031114503), Mar 9, 2026: Boeing 7378. WINDOW. DAMAGED. BIRD STRIKE ON TAKE OFF AT 300 FT, FLIGHT ATTEND NOTIFIED WINDOW 1A DAMAGED. REMOVED CABIN WINDOW IN ROW 1AB FOR BIO HAZ (N37313) - [SDR 2025FA0000835](https://openairdocs.org/sdr/2025FA0000835), Dec 23, 2025: Gulstm GVSPG550. WINDOW. FAILED. L1 CABIN WINDOW SHATTERED & SEPARATED FROM THE ACFT DURING CLIMB FROM KPBI AT 35,300 FT. CREW NOTED A LOUD NOISE, BUT NO (N107VS) - [SDR AALA202512195164](https://openairdocs.org/sdr/AALA202512195164), Dec 9, 2025: Boeing 737823. WINDOW. SCRATCHED. AIRCRAFT IN BASE MAINTENANCE: RIGHT HAND PASSENGER CABIN WINDOW AT ROW 20 AFT EMERGENCY EXIT OUTER WINDOW PANE HAS SCRAT (N316PF) - [SDR K11A2025093000352](https://openairdocs.org/sdr/K11A2025093000352), Sep 30, 2025: Boeing 737883. PLUG. INFLT SEPARATION. FIRST WINDOW PLUG ON LEFT SIDE AFT OF MAIN CARGO DOOR BLEW OUT AND DEPARTED AIRCRAFT IN FLIGHT AT APPROXIMATELY FL250. S (N326FL) - [SDR REXA2025082600839](https://openairdocs.org/sdr/REXA2025082600839), Aug 20, 2025: Cndair CL6002D24. WINDOW. CRACKED. OUTER PANE OF CABIN WINDOW AT SEAT 9C/D MOSTLY MISSING REPLACED WINDOW ASSEMBLY (N919XJ) - [SDR AALA202508164942](https://openairdocs.org/sdr/AALA202508164942), Aug 11, 2025: Boeing 737823. WINDOW. SCRATCHED. AIRCRAFT IN BASE MAINTENANCE: CABIN LEFT HAND FORWARD OVERWING EXIT DOOR OUTER AND INNER WINDOW PANES SCRATCHED. REMOVED (N936NN) - [SDR CALA2025063006034](https://openairdocs.org/sdr/CALA2025063006034), Jun 27, 2025: Boeing 737924. UNKNOWN. HAZE. UPON LANDING PAX AROUND 24F SAW A MIST COMING OUT NEAR WINDOW AND A FUMES SMELL INSPECTED AREA NO SMELL OR MIST NOTED. O (N73406) - [SDR AALA202504097177](https://openairdocs.org/sdr/AALA202504097177), Mar 25, 2025: Boeing 737823. WINDOW. CRACKED. AIRCRAFT IN BASE MAINTENANCE: LEFT SIDE THIRD WINDOW FROM THE FORWARD OVERWING CUTOUT FORWARD LOWER AROUND SIX O'CLOCK P (N917AN) - [SDR AALA202504096930](https://openairdocs.org/sdr/AALA202504096930), Mar 25, 2025: Boeing 737823. WINDOW. CRAZED. AIRCRAFT IN BASE MAINTENANCE: LEFT HAND SIDE 4 WINDOWS AFT OF AFT OVER WING EMERGENCY DOOR CUTOUT, OUTER PANE IS CRAZED. (N917AN) - [SDR AALA202504090535](https://openairdocs.org/sdr/AALA202504090535), Mar 25, 2025: Boeing 737823. WINDOW. NICKED. AIRCRAFT IN BASE MAINTENANCE: LEFT HAND SIDE, 3 WINDOWS AFT OF THE AFT OVER WING EMERGENCY DOOR CUTOUT, OUTER PANE IS NI (N917AN) - [SDR KY7A2025031100038](https://openairdocs.org/sdr/KY7A2025031100038), Mar 8, 2025: Swrngn SA227AC. WINDOW. DAMAGED. RAPID DECOMPRESSION AT FL210, WOULD NOT PRESSURIZE AFTER FLIGHT. REPLACED 7TH WINDOW RH FUSELAGE WITH NEW WINDOW IAW SA2 (N425MA) - [SDR SWI2025031300327](https://openairdocs.org/sdr/SWI2025031300327), Feb 24, 2025: Emb ERJ170200LL. WINDOW. SCRATCHED. LH #14 PAX WINDOW HAS SCRATCH DAMAGE ALONG FORWARD AREA. (C-CHECK RO 3/12/2025) REMOVED AND REPLACED LH #14 PAX WINDOW. (N299SY) - [SDR AALA202501281138](https://openairdocs.org/sdr/AALA202501281138), Jan 27, 2025: Boeing 7879. WINDOW. MALFUNCTIONED. AIRCRAFT WAS NOT GROUNDED: 1L ENTRY DOOR WINDOW STUCK IN FULL DIM. 1L DOOR DIMMABLE WINDOW TESTS NML PER MM 56-31-03. UN (N831AA) - [SDR SWIA20250103006](https://openairdocs.org/sdr/SWIA20250103006), Jan 2, 2025: Emb ERJ170200LR. WINDOW. BURNED. WINDOW PANE AT 23A SHOWED A SMALL FLAME AND BURN MARK ON THE WINDOW. (FLIGHT 5469 - FILED OPEN) THIS IS CURRENTLY A WORK (N152SY) - [SDR SWAA2024122379809](https://openairdocs.org/sdr/SWAA2024122379809), Dec 20, 2024: Boeing 7377H4. WINDOW. CRACKED. PAX AND F/A'S REPORTED ROW 4 ABC WINDOW CRACKED; PRESSURIZATION NORMAL DAVE HAS ASKED FOR MCI TO SEND OLD WINDOW TO DAL (N415WN) - [SDR UIEA2024113001138](https://openairdocs.org/sdr/UIEA2024113001138), Nov 30, 2024: Boeing 7474H6F. WINDOW. DAMAGED. RH UPPER DECK CTR SIDE WINDOW DAMAGED(

R/R WINDOW IAW AMM 56-21-01. OPS & LEAK CHK OK.

) (N431GT) - [SDR UIEA2024101501024](https://openairdocs.org/sdr/UIEA2024101501024), Oct 20, 2024: Boeing 76731A. WINDOW FRAME. CORRODED. LH PASSENGER CABIN BETWEEN STA 785.9 AND STA 808 AND STGR 14LH TO STGR 16LH WINDOW FRAME WITH CORROSION(

CORROSION WAS (N662GT) - [SDR T8VA202409120001](https://openairdocs.org/sdr/T8VA202409120001), Jul 26, 2024: Gulstm GIV. WINDOW. SEPARATED. RIGHT #4 CABIN WINDOW FAILED IN FLIGHT, OUTER PANE SHATTERED SENDING DEBRI INTO THE RIGHT ENGINE INLET, THE RIGHT ENGINE (N400SF) - [SDR NACA20241009001](https://openairdocs.org/sdr/NACA20241009001), Jul 10, 2024: Boeing 737436. PLUG. CORRODED. LH CABIN WINDOW PLUG #40 AFTER CORROSION HAVE BEEN REMOVED CHECK THICKNESS, ORIGINAL 0.306" AFTER CLEANUP 0.264" OVER10% (N405YK) - [SDR NACA2024070900009](https://openairdocs.org/sdr/NACA2024070900009), Jul 9, 2024: Boeing 737436. PLUG. CORRODED. LH CABIN WINDOW PLUG #38 AFTER CORROSION HAVE BEEN REMOVED CHECK THICKNESS, ORIGINAL 0.304" AFTER CLEANUP 0.260" OVER10% (N405YK) - [SDR NACA2024070900008](https://openairdocs.org/sdr/NACA2024070900008), Jul 9, 2024: Boeing 737436. PLUG. CORRODED. LH CABIN WINDOW PLUG #35 AFTER CORROSION HAVE BEEN REMOVED CHECK THICKNESS, ORIGINAL 0.297" AFTER CLEANUP 0.245" OVER10% (N405YK) - [SDR NACA2024070900007](https://openairdocs.org/sdr/NACA2024070900007), Jul 9, 2024: Boeing 737436. PLUG. CORRODED. R/H WINDOW PLUG #R40 AFTER CORROSION REMOVED, ORIGINAL THICKNESS 0.333" AFTER CLEANUP 0.272", OVER 10%. REPLACED PLUG IA (N405YK) - [SDR NACA2024070900006](https://openairdocs.org/sdr/NACA2024070900006), Jul 9, 2024: Boeing 737436. PLUG. CORRODED. R/H WINDOW PLUG #R40 AFTER CORROSION REMOVED, ORIGINAL THICKNESS 0.333" AFTER CLEANUP 0.272", OVER 10%. REPLACED WINDOW (N405YK) - [SDR NACA2024070300010](https://openairdocs.org/sdr/NACA2024070300010), Jul 3, 2024: Boeing 737436. PLUG. CORRODED. CABIN WINDOW PLUG CORRODED #L40 STA 927+6" S-11L+4" CORROSION AREA 3.0"X1.5". REPLACED PLUG IAW PEMCO SRM 51-10-02 (N405YK) - [SDR DALA2024060405770](https://openairdocs.org/sdr/DALA2024060405770), Apr 20, 2024: Boeing 717200. WINDOW. MISSING. 17A OUTER GLASS WINDOW MISSING ON POST FLIGHT INSPECTION. REPLACED OUTER PANE AT SEAT 17A PER B717 AMM 56-20. NO LEAKS A (N970AT) - [SDR AALA202401058033](https://openairdocs.org/sdr/AALA202401058033), Jan 3, 2024: Boeing 7879. WINDOW. CRACKED. AIRCRAFT WAS GROUNDED: PASSENGER WINDOW AT 12L APPEARS TO HAVE A CRACK ON THE OUTSIDE OF THE WINDOW. REMOVE AND REPLACED (N822AN) - [SDR SWAA2023082482967](https://openairdocs.org/sdr/SWAA2023082482967), Jul 27, 2023: Boeing 737752. INTERCOSTAL. CORRODED. CORROSION WEB INTERCOSTAL LOCATED BETWEEN STA 294.5 TO STA 312 AND LBL 11; WL208.1 AT FWD GALLEY AREA 2023-461453<[01] R (N7843A) - [SDR AALA202307187512](https://openairdocs.org/sdr/AALA202307187512), Jul 17, 2023: Boeing 737823. UNKNOWN. UNKNOWN. AIRCRAFT WAS NOT GROUNDED: WINDOW SHADE 16F WILL NOT OPEN. **SUPPLEMENTAL REPORT WILL BE SUBMITTED. ** (OPEN) (N962NN) - [SDR SWAA2023081778283](https://openairdocs.org/sdr/SWAA2023081778283), Jul 13, 2023: Boeing 7377H4. INTERCOSTAL. CRACKED. CRACK ON INTERCOSTAL LOCATED BTW BS 294.5 TO BS 303.9 AT LEVEL STR 16L AT FWD GALLEY AREA 2023-447425<[01] REPLACED NEW (N232WN) - [SDR 2023F00218](https://openairdocs.org/sdr/2023F00218), Jun 29, 2023: Doug MD83. WINDOW. DETACHED. DURING A CRUISE AT FL 300, THE FLIGHT MECHANIC REPORTED TO THE FIRST OFFICER AND CAPTAIN THAT A PASSENGER WINDOW WAS BLO (N808WA) - [SDR 2023FA0000286](https://openairdocs.org/sdr/2023FA0000286), May 31, 2023: Boeing 767316. UNKNOWN. UNKNOWN. FOUND CORROSION ON THE LOWER FRAME OF CBIN WIDOWS, L/H SIDE, STA 808 TO STA 830 AND R/H SIDE STA 830 TO STA 852. (N27597) - [SDR IPXA2023050193049](https://openairdocs.org/sdr/IPXA2023050193049), May 1, 2023: Boeing 75724APF. FLOOR PANEL. DAMAGED. INSPECTION TYPE:NA*MAJOR REPAIR* MAIN DECK FLOOR BOARD DAMAGED.MANUFACTURED NEW PANEL PER EO B757-5320-9692-K. (N414UP) - [SDR K11A2023062900216](https://openairdocs.org/sdr/K11A2023062900216), Mar 30, 2023: Boeing 727264. STRUCTURE. CORRODED. R/H FUSELAGE APROX. STA 480 AREA AROUND WINDOW PLUG HAS EVIDENCE OF CORROSION. (N729CK) - [SDR VNAA202303091112](https://openairdocs.org/sdr/VNAA202303091112), Mar 6, 2023: Cndair CL6002D24. WINDSHIELD. ARCED. CA WINDSHIELD CRACKED LH WINDSHIELD HEAT ARCING JUST PRIOR TO WINDOW CRACKING / REMOVED AND REPLACED CA WINDSHIELD IAW C (N593NN) - [SDR VQMA202303102723](https://openairdocs.org/sdr/VQMA202303102723), Feb 27, 2023: Gulstm GIV. WINDOW. FAILED. ON MONDAY, FEBRUARY 27TH 2023, GULFSTREAM G4, REGISTRATION NUMBER N616RR, SERIAL NUMBER 1368 DIVERTED TO PANC DUE TO A L (N616RR) - [SDR UIEA2023020500092](https://openairdocs.org/sdr/UIEA2023020500092), Feb 5, 2023: Boeing 74747UF. WINDOW. NOT REPORTED. UPON ARRIVAL WALK AROUND, FOUND UPPER DECK REST AREA LH CTR PASSENGER WINDOW GLASS BROKEN, AND PART OF THE WINDOW WAS MI (N408MC) - [SDR DALA2023020300861](https://openairdocs.org/sdr/DALA2023020300861), Jan 31, 2023: Bombdr BD1001A10. NOT ENTERED. NOT ENTERED. SHIP 8105 - DIV - DUE TO SUSPECTED CRACK IN WINDOW AT SEAT 20A. CORRECTIVE ACTION: MAINTENANCE INSPECTED WINDOW AND REPO (N105DU) - [SDR 2NVA20221216004](https://openairdocs.org/sdr/2NVA20221216004), Dec 12, 2022: Snias AS350B2. WINDOW. DEPARTED. SMALL LOWER PASSENGER DOOR WINDOW SEPARATED FROM FRAME AND DEPARTED THE AIRCRAFT. THE SMALL COMFORT WINDOW IS LARGER THE (N746RH) - [SDR CALA2022092302455](https://openairdocs.org/sdr/CALA2022092302455), Sep 23, 2022: Airbus A300*. FRAME. CORRODED. CORROSION FRAME 20 AT LEVEL STR23R IN PASSENGER CABIN SEE AEROMAN NON ROUTINE 2022-359976 REPLACED FR 20 LOC BTW STR 5 T (N431UA) - [SDR CALA2022072001843](https://openairdocs.org/sdr/CALA2022072001843), Jul 20, 2022: Airbus A300*. NONE. CORRODED. CORROSION FLOOR BEAM +Y765 LOCATED FR67 TO FR68 IN PASSENGER CABIN REMOVED AND REPLACED FLOOR BEAM +Y765 LOC BTW FR66 TO (N437UA) - [SDR SWAA2022062718354](https://openairdocs.org/sdr/SWAA2022062718354), Jun 14, 2022: Boeing 7377H4. SUPPORT. BROKEN. RIGHT SIDE EMERGENCY EXIT WINDOW REVEAL SUPPORT ASSEMBLY IS BROKEN / [01] REMOVED AND REPLACED R/H EMERGENCY EXIT WINDOW (N203WN) - [SDR VQMA202205060001](https://openairdocs.org/sdr/VQMA202205060001), May 6, 2022: Gulstm GIV. WINDOW. SEPARATED. DURING CRUISE FLIGHT BETWEEN PANC AND KSYA, THE LH AFT EMERGENCY EXIT WINDOW OUTER PANE CRACKED AND SEPARATED FROM THE A (N616RR) - [SDR AALA202205179231](https://openairdocs.org/sdr/AALA202205179231), May 3, 2022: Boeing 737. SHADE. TORN. AIRCRAFT WAS NOT GROUNDED: OVER WING EXIT WINDOW SHADE TORN SEAT ROW 17DEF. NEED M&E 98-2525-3-0203. **SUPPLEMENTAL (N965AN) - [SDR AALA202205069231](https://openairdocs.org/sdr/AALA202205069231), May 3, 2022: Boeing 737823. WINDOW SHADE. TORN. AIRCRAFT WAS NOT GROUNDED: OVER WING EXIT WINDOW SHADE TORN SEAT ROW 17DEF. NEED M&E 98-2525-3-0203. **SUPPLEMENTAL (N965AN) - [SDR AALA202204289692](https://openairdocs.org/sdr/AALA202204289692), Apr 27, 2022: Boeing 737. WINDOW FRAME. BROKEN. AIRCRAFT WAS NOT GROUNDED: WINDOW FRAME AT 25F BROKEN. REMOVED AND REPLACED WINDOW FRAME AT 25F PER AMM 25-21-12. (N908NN) All 603: https://openairdocs.org/jasc/5620/reports.md ## Other codes in chapter 56 - [JASC 5600](https://openairdocs.org/jasc/5600): Window/Windshield System (237 reports) - [JASC 5610](https://openairdocs.org/jasc/5610): Flight Compartment Windows (9,644 reports) - [JASC 5630](https://openairdocs.org/jasc/5630): Door Windows (303 reports) - [JASC 5640](https://openairdocs.org/jasc/5640): Inspection Windows (10 reports) - [JASC 5697](https://openairdocs.org/jasc/5697): Window System Wiring (102 reports) --- OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.