# NTSB DCA12CA045: Boeing 767, N829MH, Angers, France, February 26, 2012 - Type: NTSB accident investigation - Classification: Accident · Serious injuries · Data collection · Final report - Date: February 26, 2012, 09:06 local (09:06 UTC) - Place: Angers, France - Coordinates: 47.473609, -0.554166 (estimated) - Nearby events: https://openairdocs.org/map.md?lat=47.4736&lon=-0.5542&mi=10 - Phase of flight: [Enroute](https://openairdocs.org/ntsb-phases/400) (OpenAirDocs' grouping) - Defining event: [Enroute: Cabin safety event](https://openairdocs.org/ntsb-events/110) - Highest injury: Serious injuries - Injuries: 1 serious, 146 uninjured - Status: Completed, report November 19, 2015 - Report: Approved by Office Director - NTSB office: Major Investigations Division - Parties: FAA, Delta Air Lines - NTSB case key (mKey): 83014 - NTSB case page: https://web.ntsb.gov/investigations/?ntsbnumber=DCA12CA045 - NTSB report (PDF, downloads): https://data.ntsb.gov/carol-repgen/api/Aviation/ReportMain/GenerateNewestReport/83014/pdf - NTSB docket: https://data.ntsb.gov/Docket?ProjectID=83014 - Page: https://openairdocs.org/ntsb/DCA12CA045 ## Probable cause the flight attendant inadvertently tripping over a passenger's luggage strap that was protruding into the isle. ## Findings NTSB's coded findings; those marked are part of the probable cause. - [Personnel issues](https://openairdocs.org/ntsb-findings/02050000): Personnel issues › Miscellaneous · Passenger (probable cause); cases with it: [Boeing 767-432ER, 1 case](https://openairdocs.org/ntsb-findings/02050000/cases.md?model=1385134), [All aircraft, 29 cases](https://openairdocs.org/ntsb-findings/02050000/cases.md) - [Personnel issues](https://openairdocs.org/ntsb-findings/02060000): Personnel issues › Task performance · Cabin crew (probable cause); cases with it: [Boeing 767-432ER, 1 case](https://openairdocs.org/ntsb-findings/02060000/cases.md?model=1385134), [All aircraft, 137 cases](https://openairdocs.org/ntsb-findings/02060000/cases.md) ## Sequence of events The events NTSB coded, in order, by phase of flight. The defining event best describes what happened. - [Enroute: Cabin safety event](https://openairdocs.org/ntsb-events/110) (defining event); cases with it: [Boeing 767-432ER, 2 cases](https://openairdocs.org/ntsb-events/110/sequence.md?model=1385134), [All aircraft, 151 cases](https://openairdocs.org/ntsb-events/110/sequence.md) ## Analysis On February 26, 2012, about 1036 coordinated universal time, Delta Air Lines flight 143, a Boeing 767-432ER, N829MH, one flight attendant received serious injuries while delivering meal service. The flight was operating under the provisions of 14 CFR Part 121 as a scheduled international passenger flight from Frankfurt Airport, Frankfurt, Germany to Detroit Metropolitan Wayne County Airport, Detroit, Michigan. According to flight crew statements, about one hour and thirty minutes into the flight while the airplane was in cruise, one of the flight attendant tripped over a passenger's bag during meal service and received a serious injury as a result of the fall. ## Factual narrative On February 26, 2012, about 1036 coordinated universal time, Delta Air Lines flight 143, a Boeing 767-432ER, N829MH, one flight attendant received serious injuries while delivering meal service. The flight was operating under the provisions of 14 CFR Part 121 as a scheduled international passenger flight from Frankfurt Airport, Frankfurt, Germany to Detroit Metropolitan Wayne County Airport, Detroit, Michigan. According to flight crew statements, about one hour and thirty minutes into the flight while the airplane was in cruise, one of the flight attendant tripped over a passenger's bag during meal service and received a serious injury as a result of the fall. ## Aircraft - Registration: [N829MH](https://openairdocs.org/aircraft/N829MH), registered now, S/N 29700, built 2000 (OpenAirDocs) - Reported make and model: BOEING 767 (432ER) - Registry model: [Boeing 767-432ER](https://openairdocs.org/model/boeing-767-432er) (registry code 1385134) (OpenAirDocs) - Registry engine: [GE CF6-80 series](https://openairdocs.org/engine/ge-cf6-80-series) (registry code 30025, turbo-fan) (OpenAirDocs) - Category: Airplane - Serial number: 29700 - Airframe hours: 43371 - Engines: General Electric CF6-80C2B8F 63500 lbs thrust turbo fan; General Electric CF6-80C2B8F 63500 lbs thrust turbo fan - Damage: No damage - Flight: Part 121 - Operator: Delta Air Lines - Registered owner: Delta Air Lines - Airworthiness certificate: Standard, Transport - Last inspection: Continuous airworthiness, February 19, 2011 - Departed: FRA, Frankfurt - Destination: DTW, Detroit, MI - Flight plan: IFR ## Flight crew As NTSB recorded them. NTSB leaves out names. - Pilot; age 55; injuries: none; airline transport; airplane ratings: single-engine land, multi-engine land; instrument ratings: airplane; medical: class 1, unknown; last flight review November 30, 2011; seat: left; restraint: 5-point; flight hours: 15,524 total, 344 in this make and model, 148 in the last 90 days - Co-pilot; age 47; injuries: none; commercial, airline transport; airplane ratings: single-engine land, multi-engine land; instrument ratings: airplane; medical: class 1, unknown; last flight review November 23, 2011; seat: right; flight hours: 9,261 total, 6,457 in this make and model, 92 in the last 90 days, 1 in the last 24 hours ## Weather - Conditions: Day - Icing: Unknown - Turbulence: Unknown ## FAA reports on this event (1) The FAA's own accident and incident reports, matched to the aircraft by N-number and date (OpenAirDocs). - [Accident 20120226003819A](https://openairdocs.org/incident/20120226003819A), Feb 26, 2012: Boeing 767-432ER, No damage. F/a [privacy data omitted] tripped while working in the business class aisle. She fell on her right arm and was unable to continue her f/a duties. She remained… ## Docket (2 files) The files NTSB released with the investigation on November 19, 2015, on NTSB's docket system: https://data.ntsb.gov/Docket?ProjectID=83014. 1.5 MB in all. - Pilot/Operator Aircraft Accident Report, NTSB Form 6120.1 (item 1, .PDF, 1.3 MB): https://data.ntsb.gov/Docket/Document/docBLOB?ID=40364993&FileExtension=.PDF&FileName=Pilot%2FOperator%20Aircraft%20Accident%20Report,%20NTSB%20Form%206120.1-Redacted.PDF - Witness Statement (item 2, .PDF, 210 KB): https://data.ntsb.gov/Docket/Document/docBLOB?ID=40364994&FileExtension=.PDF&FileName=Witness%20Statement-Redacted.PDF From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. --- OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.