# NTSB DCA13CA090: Embraer-Empresa Brasileira De ERJ 170-200 LR, N208JQ, Flushing, NY, May 11, 2013 - Type: NTSB accident investigation - Classification: Accident · Serious injuries · Data collection · Final report - Date: May 11, 2013, 09:20 local (13:20 UTC) - Place: Flushing, NY - Coordinates: 40.777221, -73.872497 (estimated) - Nearby events: https://openairdocs.org/map.md?lat=40.7772&lon=-73.8725&mi=10 - Phase of flight: [Prior to flight](https://openairdocs.org/ntsb-phases/100) (OpenAirDocs' grouping) - Defining event: [Prior to flight: Cabin safety event](https://openairdocs.org/ntsb-events/110) - Highest injury: Serious injuries - Injuries: 1 serious, 3 uninjured - Status: Completed, report September 1, 2015 - Report: Approved by Office Director - NTSB office: Major Investigations Division - NTSB case key (mKey): 86905 - NTSB case page: https://web.ntsb.gov/investigations/?ntsbnumber=DCA13CA090 - NTSB report (PDF, downloads): https://data.ntsb.gov/carol-repgen/api/Aviation/ReportMain/GenerateNewestReport/86905/pdf - NTSB docket: https://data.ntsb.gov/Docket?ProjectID=86905 - Page: https://openairdocs.org/ntsb/DCA13CA090 ## Probable cause The flight attendant's decision to move two galley carts simultaneously that resulted in the second cart tipping over onto her foot. ## Findings NTSB's coded findings; those marked are part of the probable cause. - [Use of equip/info](https://openairdocs.org/ntsb-findings/02063000): Personnel issues › Task performance · Cabin crew (probable cause); cases with it: [Embraer-Empresa Brasileira De ERJ 170-200 LR, 1 case](https://openairdocs.org/ntsb-findings/02063000/cases.md?model=3260121), [All aircraft, 111 cases](https://openairdocs.org/ntsb-findings/02063000/cases.md) - [Action: unnecessary action](https://openairdocs.org/ntsb-findings/02041045): Personnel issues › Action/decision · Cabin crew (probable cause); cases with it: [Embraer-Empresa Brasileira De ERJ 170-200 LR, 1 case](https://openairdocs.org/ntsb-findings/02041045/cases.md?model=3260121), [All aircraft, 52 cases](https://openairdocs.org/ntsb-findings/02041045/cases.md) ## Sequence of events The events NTSB coded, in order, by phase of flight. The defining event best describes what happened. - [Prior to flight: Cabin safety event](https://openairdocs.org/ntsb-events/110) (defining event); cases with it: [Embraer-Empresa Brasileira De ERJ 170-200 LR, 3 cases](https://openairdocs.org/ntsb-events/110/sequence.md?model=3260121), [All aircraft, 151 cases](https://openairdocs.org/ntsb-events/110/sequence.md) ## Analysis According to flight attendant (FA) statements, as passenger boarding commenced, the B FA was pushing two galley carts simultaneously from the forward cabin to the rear of the airplane to assist with catering services. The B FA stated that the second cart stalled as it was being maneuvered over a transition strip between the carpeted cabin floor and the rubber matting floor in the aft galley and the cart tipped over onto her left foot. The FA was transported to a hospital for evaluation but due to excessive swelling, the extent of injury could not be determined. X-rays taken during a follow up visit indicated the FA had sustained a left foot fracture. ## Factual narrative According to flight attendant (FA) statements, as passenger boarding commenced, the B FA was pushing two galley carts simultaneously from the forward cabin to the rear of the airplane to assist with catering services. The B FA stated that the second cart stalled as it was being maneuvered over a transition strip between the carpeted cabin floor and the rubber matting floor in the aft galley and the cart tipped over onto her left foot. The FA was transported to a hospital for evaluation but due to excessive swelling, the extent of injury could not be determined. X-rays taken during a follow up visit indicated the FA had sustained a left foot fracture. ## Aircraft - Registration: [N208JQ](https://openairdocs.org/aircraft/N208JQ), registered now, S/N 17000257, built 2008 (OpenAirDocs) - Reported make and model: EMBRAER-EMPRESA BRASILEIRA DE ERJ 170-200 LR - Registry model: [Embraer-Empresa Brasileira De ERJ 170-200 LR](https://openairdocs.org/model/embraer-empresa-brasileira-de-erj-170-200-lr) (registry code 3260121) (OpenAirDocs) - Registry engine: [GE CF34-8E5](https://openairdocs.org/engine/ge-cf34-8e5) (registry code 30061, turbo-fan) (OpenAirDocs) - Category: Airplane - Serial number: 17000257 - Engines: GE CF34-8E5 14510 lbs thrust turbo fan; GE CF34-8E5 14510 lbs thrust turbo fan - Damage: No damage - Flight: Part 121 - Operator: Shuttle America Corp, doing business as Delta Connection - Registered owner: Shuttle America Corp - Airworthiness certificate: Standard, Normal - Departed: KLGA, Flushing, NY - Destination: KCLT, Charlotte, NC - Flight plan: Unknown - Airport: KLGA, LaGuardia Airport ## Flight crew As NTSB recorded them. NTSB leaves out names. - Pilot; age 41; injuries: none; airline transport; airplane ratings: multi-engine land, single-engine land; instrument ratings: airplane; medical: class 1, without waivers/limitations; last flight review February 26, 2013; seat: left; flight hours: 6,154 total, 6,154 in this make and model - Co-pilot; age 26; injuries: none; commercial; airplane ratings: multi-engine land, single-engine land; instrument ratings: airplane; medical: class 1, without waivers/limitations; last flight review February 26, 2013; seat: right; flight hours: 170 total, 170 in this make and model ## Weather - Conditions: Visual (VMC), Dawn - Wind: 190° at 10 knots - Visibility: 10 statute miles - Lowest ceiling: 15,000 ft overcast - Temperature: 63 °F, dew point 59 °F - Altimeter: 29.92 inHg - Observed at: KLGA ## Docket (1 files) The files NTSB released with the investigation on September 1, 2015, on NTSB's docket system: https://data.ntsb.gov/Docket?ProjectID=86905. 1.3 MB in all. - Pilot/Operator Aircraft Accident Report, NTSB Form 6120.1 (item 1, .PDF, 1.3 MB): https://data.ntsb.gov/Docket/Document/docBLOB?ID=40397349&FileExtension=.PDF&FileName=Pilot%2FOperator%20Aircraft%20Accident%20Report,%20NTSB%20Form%206120.1-Redacted.PDF From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. --- OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.