# NTSB DCA13CA091: Airbus 320, N327NW, Dallas, TX, May 9, 2013 - Type: NTSB accident investigation - Classification: Accident · Serious injuries · Data collection · Final report - Date: May 9, 2013, 14:46 local (19:46 UTC) - Place: Dallas, TX - Coordinates: 32.896667, -97.036941 (estimated) - Nearby events: https://openairdocs.org/map.md?lat=32.8967&lon=-97.0369&mi=10 - Phase of flight: [Standing](https://openairdocs.org/ntsb-phases/150) (OpenAirDocs' grouping) - Defining event: [Standing: Cabin safety event](https://openairdocs.org/ntsb-events/110) - Highest injury: Serious injuries - Injuries: 1 serious, 119 uninjured - Status: Completed, report September 1, 2015 - Report: Approved by Office Director - NTSB office: Major Investigations Division - Parties: FAA AVP-100 - NTSB case key (mKey): 86932 - NTSB case page: https://web.ntsb.gov/investigations/?ntsbnumber=DCA13CA091 - NTSB report (PDF, downloads): https://data.ntsb.gov/carol-repgen/api/Aviation/ReportMain/GenerateNewestReport/86932/pdf - NTSB docket: https://data.ntsb.gov/Docket?ProjectID=86932 - Page: https://openairdocs.org/ntsb/DCA13CA091 ## Probable cause The flight attendant's inadvertent trip over the jumpseat that had not retracted automatically. ## Findings NTSB's coded findings; those marked are part of the probable cause. - [Attention/monitoring: monitoring environment](https://openairdocs.org/ntsb-findings/02021545): Personnel issues › Psychological · Cabin crew (probable cause); cases with it: [Airbus Industrie A320-211, 1 case](https://openairdocs.org/ntsb-findings/02021545/cases.md?model=3930320), [All aircraft, 809 cases](https://openairdocs.org/ntsb-findings/02021545/cases.md) ## Sequence of events The events NTSB coded, in order, by phase of flight. The defining event best describes what happened. - [Standing: Cabin safety event](https://openairdocs.org/ntsb-events/110) (defining event); cases with it: [Airbus Industrie A320-211, 1 case](https://openairdocs.org/ntsb-events/110/sequence.md?model=3930320), [All aircraft, 151 cases](https://openairdocs.org/ntsb-events/110/sequence.md) ## Analysis On May 9, 2013, about 1446 central daylight time, Delta Air Lines flight 2071, an Airbus 320-200, registration N327NW, had a flight attendant who fell and suffered a serious injury. The flight was operating under the provisions of 14 CFR Part 121 as a scheduled domestic passenger flight from Detroit, Michigan, to Dallas, Texas.According to flight attendant (FA) statements, the 1L FA did not notice that the jumpseat had not stowed automatically and she tripped and fell when she reached over the seat to disarm the main door after arrival at the gate. A follow-on medical examination revealed that the FA had received serious injuries from the fall. ## Factual narrative On May 9, 2013, about 1446 central daylight time, Delta Air Lines flight 2071, an Airbus 320-200, registration N327NW, had a flight attendant who fell and suffered a serious injury. The flight was operating under the provisions of 14 CFR Part 121 as a scheduled domestic passenger flight from Detroit, Michigan, to Dallas, Texas.According to flight attendant (FA) statements, the 1L FA did not notice that the jumpseat had not stowed automatically and she tripped and fell when she reached over the seat to disarm the main door after arrival at the gate. A follow-on medical examination revealed that the FA had received serious injuries from the fall. ## Aircraft - Registration: [N327NW](https://openairdocs.org/deregistered/N327NW-2026-10-12), registration cancelled 2026-10-12, S/N 297, built 1992 (OpenAirDocs) - Reported make and model: AIRBUS 320 (211) - Registry model: [Airbus Industrie A320-211](https://openairdocs.org/model/airbus-industrie-a320-211) (registry code 3930320) (OpenAirDocs) - Registry engine: [CFM International CFM56 series](https://openairdocs.org/engine/cfm-international-cfm56-series) (registry code 13802, turbo-fan) (OpenAirDocs) - Category: Airplane - Serial number: 297 - Airframe hours: 45534 - Engines: CFM International CFM56-5-A1 23600 lbs thrust turbo fan; CFM International CFM56-5-A1 23600 lbs thrust turbo fan - Damage: No damage - Flight: Part 121 - Operator: Delta Air Lines, doing business as Delta Air Lines - Registered owner: Wilmington Trust Company Trustee - Airworthiness certificate: Standard, Transport - Last inspection: Continuous airworthiness, May 9, 2013 - Departed: DTW, Detroit, MI - Destination: DFW, Dallas, TX - Flight plan: IFR - Airport: DFW, Dallas-Fort Worth ## Flight crew As NTSB recorded them. NTSB leaves out names. - Pilot; age 57; injuries: none; airline transport; airplane ratings: single-engine land, multi-engine land; instrument ratings: airplane; medical: class 1, unknown; seat: left; restraint: 5-point; flight hours: 15,649 total, 6,875 in this make and model, 213 in the last 90 days, 3 in the last 24 hours - Co-pilot; age 49; injuries: none; airline transport; airplane ratings: multi-engine land; instrument ratings: airplane; medical: class 1, unknown; last flight review April 3, 2013; seat: right; restraint: 5-point; flight hours: 2,945 total, 830 in this make and model, 114 in the last 90 days, 3 in the last 24 hours ## Weather - Conditions: Visual (VMC), Day - Wind: 210° at 10 knots - Visibility: 10 statute miles - Lowest ceiling: 11,000 ft overcast - Temperature: 66 °F, dew point 63 °F - Altimeter: 29.95 inHg - Observed at: DFW ## Docket (2 files) The files NTSB released with the investigation on July 21, 2021, on NTSB's docket system: https://data.ntsb.gov/Docket?ProjectID=86932. 656 KB in all. - Pilot/operator aircraft accident report, NTSB form 6120.1 (item 1, PDF, 9 pages, 580 KB): https://data.ntsb.gov/Docket/Document/docBLOB?ID=2234393&FileExtension=pdf&FileName=6120%20DCA13CA091_Redacted-Rel.pdf - Reports from parties to the investigation (item 2, PDF, 3 pages, 76 KB): https://data.ntsb.gov/Docket/Document/docBLOB?ID=2234300&FileExtension=pdf&FileName=Record%20of%20Purser%27s%20statement%20DCA13CA091_Redacted-Rel.pdf From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. --- OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.