# NTSB DCA14CA090: Boeing 737 - 932ER, N809DN, San Diego, CA, March 5, 2014

- Type: NTSB accident investigation
- Classification: Accident · Serious injuries · Data collection · Final report
- Date: March 4, 2014, 23:00 local (Mar 5, 2014, 07:00 UTC)
- Place: San Diego, CA
- Coordinates: 32.735, -117.18972
- Nearby events: https://openairdocs.org/map.md?lat=32.7350&lon=-117.1897&mi=10
- Phase of flight: [Prior to flight](https://openairdocs.org/ntsb-phases/100) (OpenAirDocs' grouping)
- Defining event: [Prior to flight: Cabin safety event](https://openairdocs.org/ntsb-events/110)
- Highest injury: Serious injuries
- Injuries: 1 serious, 186 uninjured
- Status: Completed, report November 19, 2015
- Report: Approved by Office Director
- NTSB office: Major Investigations Division
- NTSB case key (mKey): 89175
- NTSB case page: https://web.ntsb.gov/investigations/?ntsbnumber=DCA14CA090
- NTSB report (PDF, downloads): https://data.ntsb.gov/carol-repgen/api/Aviation/ReportMain/GenerateNewestReport/89175/pdf
- NTSB docket: https://data.ntsb.gov/Docket?ProjectID=89175
- Page: https://openairdocs.org/ntsb/DCA14CA090

## Probable cause

the flight attendant's inadvertent trip and fall over a passenger bag that was in the aisle.

## Findings

NTSB's coded findings; those marked are part of the probable cause.

- [Personnel issues](https://openairdocs.org/ntsb-findings/02050000): Personnel issues › Miscellaneous · Cabin crew (probable cause); cases with it: [Boeing 737-932ER, 1 case](https://openairdocs.org/ntsb-findings/02050000/cases.md?model=138488K), [All aircraft, 29 cases](https://openairdocs.org/ntsb-findings/02050000/cases.md)

## Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event best describes what happened.

- [Prior to flight: Cabin safety event](https://openairdocs.org/ntsb-events/110) (defining event); cases with it: [Boeing 737-932ER, 1 case](https://openairdocs.org/ntsb-events/110/sequence.md?model=138488K), [All aircraft, 151 cases](https://openairdocs.org/ntsb-events/110/sequence.md)

## Analysis

On March 4, 2014, about 2300 Pacific standard time, a flight attendant (FA) on Delta Air Lines flight 1248, a Boeing 737-900ER, N809DN, tripped over a passenger's bag while the passengers were boarding at San Diego International Airport (SAN), San Diego, California. The captain stated that he and the first officer were in the cockpit performing preflight duties as passengers were boarding. He said he heard a crash and looked back and saw that the lead FA had tripped over a passenger bag. The lead FA stated that she was carrying a tray with pre-departure drinks in the First Class cabin when she tripped over a passenger's bag that was in the aisle. She stated that the tray had obscured her view of the floor. The FA was transported to the hospital and diagnosed with a broken arm.

## Factual narrative

On March 4, 2014, about 2300 Pacific standard time, a flight attendant (FA) on Delta Air Lines flight 1248, a Boeing 737-900ER, N809DN, tripped over a passenger's bag while the passengers were boarding at San Diego International Airport (SAN), San Diego, California. The captain stated that he and the first officer were in the cockpit performing preflight duties as passengers were boarding. He said he heard a crash and looked back and saw that the lead FA had tripped over a passenger bag. The lead FA stated that she was carrying a tray with pre-departure drinks in the First Class cabin when she tripped over a passenger's bag that was in the aisle. She stated that the tray had obscured her view of the floor. The FA was transported to the hospital and diagnosed with a broken arm.

## Aircraft

- Registration: [N809DN](https://openairdocs.org/aircraft/N809DN), registered now, S/N 31915, built 2013 (OpenAirDocs)
- Reported make and model: BOEING 737 - 932ER (932ER)
- Registry model: [Boeing 737-932ER](https://openairdocs.org/model/boeing-737-932er) (registry code 138488K) (OpenAirDocs)
- Registry engine: [CFM International CFM56-7B27E series](https://openairdocs.org/engine/cfm-international-cfm56-7b27e-series) (registry code 13078, turbo-fan) (OpenAirDocs)
- Category: Airplane
- Serial number: 31915
- Year built: 2013
- Airframe hours: 885
- Engines: CFM International CFM56-7B27E 28400 lbs thrust turbo fan; CFM International CFM56-7B27E 28400 lbs thrust turbo fan
- Damage: No damage
- Flight: Part 121
- Operator: Delta Air Lines
- Registered owner: Delta Air Lines
- Airworthiness certificate: Standard, Transport
- Last inspection: Continuous airworthiness, March 1, 2014
- Departed: SAN, San Diego, CA
- Destination: DTW, Detroit, MI
- Flight plan: IFR
- Airport: SAN, San Diego International

## Flight crew

As NTSB recorded them. NTSB leaves out names.

- Pilot; age 53; injuries: none; airline transport; airplane ratings: multi-engine land; instrument ratings: airplane; medical: class 1; last flight review February 20, 2014; seat: left; restraint: 5-point; flight hours: 12,264 total, 37 in this make and model, 37 in the last 90 days
- Co-pilot; age 43; injuries: none; airline transport; airplane ratings: multi-engine land; instrument ratings: airplane; medical: class 1; seat: right; restraint: 5-point; flight hours: 3,064 total, 1,668 in this make and model, 107 in the last 90 days

## Weather

- Conditions: Visual (VMC), Day
- Wind: 20° at 3 knots
- Visibility: 10 statute miles
- Lowest ceiling: none
- Temperature: 59 °F, dew point 52 °F
- Altimeter: 30.07 inHg
- Icing: Unknown
- Turbulence: Unknown
- Observed at: SAN

## Docket (2 files)

The files NTSB released with the investigation on November 19, 2015, on NTSB's docket system: https://data.ntsb.gov/Docket?ProjectID=89175. 862 KB in all.

- Pilot/Operator Aircraft Accident Report, NTSB Form 6120.1 (item 1, .PDF, 803 KB): https://data.ntsb.gov/Docket/Document/docBLOB?ID=40434116&FileExtension=.PDF&FileName=Pilot%2FOperator%20Aircraft%20Accident%20Report,%20NTSB%20Form%206120.1-Master.PDF
- Witness Statements (item 2, .PDF, 58 KB): https://data.ntsb.gov/Docket/Document/docBLOB?ID=40434117&FileExtension=.PDF&FileName=Witness%20Statements-Master.PDF

From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model.

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