# NTSB DCA17CA096: Boeing 717 200, N930AT, Hopewell, VA, November 21, 2016 - Type: NTSB accident investigation - Classification: Accident · Serious injuries · Data collection · Final report - Date: November 20, 2016, 22:23 local (Nov 21, 2016, 03:23 UTC) - Place: Hopewell, VA - Coordinates: 37.328887, -77.115837 (estimated) - Nearby events: https://openairdocs.org/map.md?lat=37.3289&lon=-77.1158&mi=10 - Phase of flight: [Enroute](https://openairdocs.org/ntsb-phases/400) (OpenAirDocs' grouping) - Defining event: [Enroute-cruise: Cabin safety event](https://openairdocs.org/ntsb-events/110) - Highest injury: Serious injuries - Injuries: 1 serious, 109 uninjured - Status: Completed, report June 8, 2020 - Report: Approved by Office Director - NTSB office: Major Investigations Division - NTSB case key (mKey): 95020 - NTSB case page: https://web.ntsb.gov/investigations/?ntsbnumber=DCA17CA096 - NTSB report (PDF, downloads): https://data.ntsb.gov/carol-repgen/api/Aviation/ReportMain/GenerateNewestReport/95020/pdf - NTSB docket: https://data.ntsb.gov/Docket?ProjectID=95020 - Page: https://openairdocs.org/ntsb/DCA17CA096 ## Probable cause the flight attendant's inadvertent bump into a retractable galley tray. ## Findings NTSB's coded findings; those marked are part of the probable cause. - [Personnel issues](https://openairdocs.org/ntsb-findings/02050000): Personnel issues › Miscellaneous · Cabin crew (probable cause); cases with it: [Boeing 717-200, 1 case](https://openairdocs.org/ntsb-findings/02050000/cases.md?model=1383700), [All aircraft, 29 cases](https://openairdocs.org/ntsb-findings/02050000/cases.md) ## Sequence of events The events NTSB coded, in order, by phase of flight. The defining event best describes what happened. - [Enroute-cruise: Cabin safety event](https://openairdocs.org/ntsb-events/110) (defining event); cases with it: [Boeing 717-200, 3 cases](https://openairdocs.org/ntsb-events/110/sequence.md?model=1383700), [All aircraft, 151 cases](https://openairdocs.org/ntsb-events/110/sequence.md) ## Analysis On November 20, 2016, about 2223 eastern standard time, Delta Air Lines flight 1982, a Boeing 717-200, N930AT, a flight attendant was seriously injured while the airplane was in cruise flight to LaGuardia International Airport (KLGA), Queens, New York. The remaining 114 passengers and crew were not injured. The regularly scheduled domestic passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Miami International Airport (KMIA), Miami, Florida, to KLGA. According to crew statements, the airplane was in cruise flight at flight level 330 with no turbulence. The lead flight attendant (FA) stated that as she stood up after stooping to retrieve and item from a lower shelf, she struck her right middle ribcage with "full force" on edge of the galley retractable table, which had been pulled out without her awareness. The injury caused her excruciating pain and made it difficult to breathe. The captain was immediately informed of the injury and he arranged for paramedics to meet the airplane at the gate. Because the FA could not complete her duties, the crew enlisted a nonrevenue "deadheading" FA to take her jumpseat position during landing. After landing, the FA was transported to the hospital where she was diagnosed with a broken rib. ## Factual narrative On November 20, 2016, about 2223 eastern standard time, Delta Air Lines flight 1982, a Boeing 717-200, N930AT, a flight attendant was seriously injured while the airplane was in cruise flight to LaGuardia International Airport (KLGA), Queens, New York. The remaining 114 passengers and crew were not injured. The regularly scheduled domestic passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Miami International Airport (KMIA), Miami, Florida, to KLGA. According to crew statements, the airplane was in cruise flight at flight level 330 with no turbulence. The lead flight attendant (FA) stated that as she stood up after stooping to retrieve and item from a lower shelf, she struck her right middle ribcage with "full force" on edge of the galley retractable table, which had been pulled out without her awareness. The injury caused her excruciating pain and made it difficult to breathe. The captain was immediately informed of the injury and he arranged for paramedics to meet the airplane at the gate. Because the FA could not complete her duties, the crew enlisted a nonrevenue "deadheading" FA to take her jumpseat position during landing. After landing, the FA was transported to the hospital where she was diagnosed with a broken rib. ## Aircraft - Registration: [N930AT](https://openairdocs.org/aircraft/N930AT), registered now, S/N 55072, built 2000 (OpenAirDocs) - Reported make and model: BOEING 717 200 (2BL) - Registry model: [Boeing 717-200](https://openairdocs.org/model/boeing-717-200) (registry code 1383700) (OpenAirDocs) - Registry engine: [BMW Rolls BR-700 series](https://openairdocs.org/engine/bmw-rolls-br-700-series) (registry code 09500, turbo-fan) (OpenAirDocs) - Category: Airplane - Serial number: 55072 - Year built: 2000 - Airframe hours: 40472 - Engines: BMW ROLLS BR 700 SERIES 21000 lbs thrust turbo fan; BMW ROLLS BR 700 SERIES 21000 lbs thrust turbo fan - Damage: No damage - Flight: Part 121 - Operator: Delta Air Lines - Registered owner: Wells Fargo Bank Northwest Na Trustee - Airworthiness certificate: Standard, Transport - Last inspection: Continuous airworthiness, November 19, 2016 - Departed: MIA, Miami, FL - Destination: LGA, New York, NY - Flight plan: IFR - Equipment: Electronic flight bag or handheld device, Auto-pilot, Angle of attack indicator, Onboard weather, Electronic multifunction display ## Flight crew As NTSB recorded them. NTSB leaves out names. - Pilot; age 50; injuries: none; airline transport; airplane ratings: single-engine land; instrument ratings: airplane; medical: class 1, without waivers/limitations; last flight review September 2, 2016; seat: left; restraint: 5-point; flight hours: 11,977 total, 1,162 in this make and model, 1,162 as pilot in command, 134 in the last 90 days, 6 in the last 24 hours - Co-pilot; age 42; injuries: none; airline transport; airplane ratings: single-engine land, multi-engine land; instrument ratings: airplane; medical: class 1, without waivers/limitations; last flight review May 23, 2016; seat: right; restraint: 5-point; flight hours: 2,992 total, 1,494 in this make and model, 0 as pilot in command, 210 in the last 90 days, 3 in the last 24 hours ## Weather - Conditions: Visual (VMC), Night ## Docket (2 files) The files NTSB released with the investigation on June 30, 2020, on NTSB's docket system: https://data.ntsb.gov/Docket?ProjectID=95020. 825 KB in all. - Pilot/Operator Aircraft Accident Report, NTSB Form 6120.1 (item 1, .PDF, 648 KB): https://data.ntsb.gov/Docket/Document/docBLOB?ID=40485000&FileExtension=.PDF&FileName=Pilot%2FOperator%20Aircraft%20Accident%20Report,%20NTSB%20Form%206120.1-Master.PDF - Employee Statements - Crew Statements (item 2, .PDF, 177 KB): https://data.ntsb.gov/Docket/Document/docBLOB?ID=40485001&FileExtension=.PDF&FileName=Employee%20Statements%20-%20Crew%20Statements-Master.PDF From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model. --- OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.