# NTSB DCA19CA090: Boeing 787, N26909, Pacific Ocean (Pacific Ocean), February 3, 2019

- Type: NTSB accident investigation
- Classification: Accident · Serious injuries · Class 4 · Data collection · Final report
- Date: February 3, 2019, 01:10 UTC
- Place: Pacific Ocean (Pacific Ocean)
- Coordinates: 37.634719, -130.070205 (estimated)
- Nearby events: https://openairdocs.org/map.md?lat=37.6347&lon=-130.0702&mi=10
- Phase of flight: [Enroute](https://openairdocs.org/ntsb-phases/400) (OpenAirDocs' grouping)
- Defining event: [Enroute-cruise: Cabin safety event](https://openairdocs.org/ntsb-events/110)
- Highest injury: Serious injuries
- Injuries: 1 serious, 220 uninjured
- Status: Completed
- Report: Approved by Office Director
- Investigation class: Class 4 - Basic report with no Prelim publish
- NTSB office: Major Investigations Division
- NTSB case key (mKey): 99052
- NTSB case page: https://web.ntsb.gov/investigations/?ntsbnumber=DCA19CA090
- NTSB report (PDF, downloads): https://data.ntsb.gov/carol-repgen/api/Aviation/ReportMain/GenerateNewestReport/99052/pdf
- Page: https://openairdocs.org/ntsb/DCA19CA090

## Probable cause

an inadvertent slip and fall that resulted in a serious injury.

## Findings

NTSB's coded findings; those marked are part of the probable cause.

- [Action](https://openairdocs.org/ntsb-findings/02041000): Personnel issues › Action/decision · Cabin crew (probable cause); cases with it: [Boeing 787-8, 1 case](https://openairdocs.org/ntsb-findings/02041000/cases.md?model=1388002), [All aircraft, 111 cases](https://openairdocs.org/ntsb-findings/02041000/cases.md)

## Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event best describes what happened.

- [Enroute-cruise: Cabin safety event](https://openairdocs.org/ntsb-events/110) (defining event); cases with it: [Boeing 787-8, 3 cases](https://openairdocs.org/ntsb-events/110/sequence.md?model=1388002), [All aircraft, 151 cases](https://openairdocs.org/ntsb-events/110/sequence.md)

## Analysis

On February 3, 2019, about 0110 UTC, United Airlines flight 9, N26909, a Boeing 787-800, was enroute to Chengdu Shuangliu International Airport, Chengdu, China (ZUUU) over the Gulf of Alaska when a flight attendant slipped and fell and sustained a serious injury. The remaining 13 crew and 207 passengers were not injured. The airplane was not damaged. The regularly scheduled international passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from San Francisco International Airport (KSFO), San Francisco, California. According to the flight crew, the flight attendant lost her grip on the handrail while climbing the stairs to the crew rest area and fell down the stairs. After arrival the flight attendant went to a medical center and was diagnosed with a broken tibia.

## Aircraft

- Registration: [N26909](https://openairdocs.org/aircraft/N26909), registered now, S/N 34827, built 2014 (OpenAirDocs)
- Reported make and model: Boeing 787 (8)
- Registry model: [Boeing 787-8](https://openairdocs.org/model/boeing-787-8) (registry code 1388002) (OpenAirDocs)
- Registry engine: [GE GENX-1B70/P2](https://openairdocs.org/engine/ge-genx-1b70-p2) (registry code 30228, turbo-fan) (OpenAirDocs)
- Category: Airplane
- Serial number: 34827
- Year built: 2014
- Damage: No damage
- Flight: Part 121
- Operator: United Airlines
- Registered owner: United Airlines Inc
- Airworthiness certificate: Standard, Transport
- Departed: KSFO, San Francisco, CA
- Destination: CTU, Chengdu, OF
- Flight plan: IFR

## Flight crew

As NTSB recorded them. NTSB leaves out names.

- Pilot; age 62; injuries: none; airline transport; airplane ratings: multi-engine land; instrument ratings: airplane; medical: class 1, with waivers/limitations; last flight review May 9, 2018; seat: left; restraint: 5-point; flight hours: 17,383 total, 2,039 in this make and model
- Co-pilot; age 53; injuries: none; airline transport; airplane ratings: multi-engine land; instrument ratings: airplane; medical: class 1, with waivers/limitations; last flight review September 23, 2018; seat: right; restraint: 5-point; flight hours: 4,326 total, 1,203 in this make and model

## Weather

- Conditions: Visual (VMC), Night

From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model.

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