# NTSB DCA19CA137: Boeing 737, N31412, Fort Meyers, FL, April 12, 2019

- Type: NTSB accident investigation
- Classification: Accident · Serious injuries · Class 4 · Data collection · Final report
- Date: April 11, 2019, 23:16 local (Apr 12, 2019, 03:16 UTC)
- Place: Fort Meyers, FL
- Coordinates: 26.531665, -81.761665
- Nearby events: https://openairdocs.org/map.md?lat=26.5317&lon=-81.7617&mi=10
- Phase of flight: [Landing](https://openairdocs.org/ntsb-phases/550) (OpenAirDocs' grouping)
- Defining event: [Landing-landing roll: Cabin safety event](https://openairdocs.org/ntsb-events/110)
- Highest injury: Serious injuries
- Injuries: 1 serious, 107 uninjured
- Status: Completed
- Report: Approved by Office Director
- Investigation class: Class 4 - Basic report with no Prelim publish
- NTSB office: Major Investigations Division
- NTSB case key (mKey): 99249
- NTSB case page: https://web.ntsb.gov/investigations/?ntsbnumber=DCA19CA137
- NTSB report (PDF, downloads): https://data.ntsb.gov/carol-repgen/api/Aviation/ReportMain/GenerateNewestReport/99249/pdf
- NTSB docket: https://data.ntsb.gov/Docket?ProjectID=99249
- Page: https://openairdocs.org/ntsb/DCA19CA137

## Probable cause

missing attach screws on the aft galley oven, which allowed it to become dislodged landing, injuring a flight attendant.

## Findings

NTSB's coded findings; those marked are part of the probable cause.

- [Maintenance](https://openairdocs.org/ntsb-findings/02062000): Personnel issues › Task performance · Maintenance personnel (probable cause); cases with it: [Boeing 737-924, 1 case](https://openairdocs.org/ntsb-findings/02062000/cases.md?model=13848A1), [All aircraft, 143 cases](https://openairdocs.org/ntsb-findings/02062000/cases.md)

## Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event best describes what happened.

- [Landing-landing roll: Cabin safety event](https://openairdocs.org/ntsb-events/110) (defining event); cases with it: [Boeing 737-924, 1 case](https://openairdocs.org/ntsb-events/110/sequence.md?model=13848A1), [All aircraft, 151 cases](https://openairdocs.org/ntsb-events/110/sequence.md)

## Analysis

On April 11, 2019, about 2316 eastern daylight time, United Airlines flight 2260, a Boeing 737-924, N31412, the aft galley oven dislodged during landing at Southwest Florida International Airport(KRSW), Fort Myers, Florida. Of the 107 passengers and crew onboard, one flight attendant sustained serious injuries. The airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations (CFR) Part 121 as a regularly scheduled passenger flight from the George Bush Intercontinental Airport (KIAH), Houston, Texas, to KRSW. After touchdown on runway 24, the aft galley oven became dislodged, and the aft galley flight attendant attempted to restrain it causing her injury. After taxiing to the gate and deplaning, the flight attendant was treated by emergency medical personnel and transported to the hospital where she was diagnosed with a fractured left forearm. Post flight examination found multiple attach screws on the bottom of the oven were missing, which allowed the oven to slide out of its compartment during the landing. Subsequent to the accident, the operator conducted a fleet inspection of the oven housing attach screws.

## Aircraft

- Registration: [N31412](https://openairdocs.org/aircraft/N31412), registered now, S/N 30129, built 2002 (OpenAirDocs)
- Reported make and model: Boeing 737 (924)
- Registry model: [Boeing 737-924](https://openairdocs.org/model/boeing-737-924) (registry code 13848A1) (OpenAirDocs)
- Registry engine: [CFM International CFM56 series](https://openairdocs.org/engine/cfm-international-cfm56-series) (registry code 13802, turbo-fan) (OpenAirDocs)
- Category: Airplane
- Serial number: 30129
- Year built: 2002
- Airframe hours: 52524
- Engines: Cfm Intl. CFM56 SERIES 26000 lbs thrust turbo fan; Cfm Intl. CFM56 SERIES 26000 lbs thrust turbo fan
- Damage: No damage
- Flight: Part 121
- Operator: United Airlines
- Registered owner: United Airlines Inc
- Airworthiness certificate: Standard, Transport
- Last inspection: Continuous airworthiness, May 4, 2019
- Departed: KIAH, Houston, TX
- Destination: Same as departure
- Airport: RSW, Southwest Florida Intl, runway 24, 12,000 × 150 ft, asphalt
- Equipment: Data recorder, Auto-pilot, Stall warning system, Satellite tracking device, Onboard weather, Electronic primary flight display, Electronic multifunction display, Electronic flight bag or handheld device

## Flight crew

As NTSB recorded them. NTSB leaves out names.

- Pilot; age 46; injuries: none; airline transport, private; airplane ratings: single-engine land, multi-engine land; instrument ratings: airplane; medical: class 1, without waivers/limitations; last flight review September 20, 2019; seat: left; restraint: 3-point; flight hours: 18,706 total, 6,687 in this make and model, 6,956 as pilot in command, 156 in the last 90 days, 61 in the last 30 days, 11 in the last 24 hours
- Pilot; age 53; injuries: none; airline transport, private; airplane ratings: single-engine land, multi-engine land; instrument ratings: airplane; medical: class 1, without waivers/limitations; last flight review November 11, 2018; seat: right; restraint: 3-point; flight hours: 10,499 total, 6,737 in this make and model, 2,079 as pilot in command, 211 in the last 90 days, 68 in the last 30 days, 9 in the last 24 hours

## Weather

- Conditions: Visual (VMC), Night
- Wind: 250° at 8 knots
- Lowest ceiling: none
- Temperature: 79 °F, dew point 61 °F
- Observed at: Fort Meyers

## Docket (1 files)

The files NTSB released with the investigation on February 28, 2022, on NTSB's docket system: https://data.ntsb.gov/Docket?ProjectID=99249. 2.1 MB in all.

- Pilot/operator aircraft accident report, NTSB form 6120.1 (item 1, PDF, 11 pages, 2.1 MB): https://data.ntsb.gov/Docket/Document/docBLOB?ID=13294488&FileExtension=pdf&FileName=DCA19CA137_6120_Redacted-Rel.pdf

From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model.

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