# NTSB ERA11CA010: Bombardier CL-600-2B19, N414ZW, New York, NY, October 4, 2010

- Type: NTSB accident investigation
- Classification: Accident · Serious injuries · Data collection · Final report
- Date: October 4, 2010, 17:22 local (21:22 UTC)
- Place: New York, NY
- Coordinates: 40.773056, -73.870277 (estimated)
- Nearby events: https://openairdocs.org/map.md?lat=40.7731&lon=-73.8703&mi=10
- Phase of flight: [Standing](https://openairdocs.org/ntsb-phases/150) (OpenAirDocs' grouping)
- Defining event: [Standing: Miscellaneous/other](https://openairdocs.org/ntsb-events/900)
- Highest injury: Serious injuries
- Injuries: 1 serious, 52 uninjured
- Status: Completed, report March 16, 2011
- Report: Approved by Office Director
- NTSB office: Eastern Region Aviation
- Parties: Air Wsconsin Airlines
- NTSB case key (mKey): 77501
- NTSB case page: https://web.ntsb.gov/investigations/?ntsbnumber=ERA11CA010
- NTSB report (PDF, downloads): https://data.ntsb.gov/carol-repgen/api/Aviation/ReportMain/GenerateNewestReport/77501/pdf
- NTSB docket: https://data.ntsb.gov/Docket?ProjectID=77501
- Page: https://openairdocs.org/ntsb/ERA11CA010

## Probable cause

The passenger's loss of balance while deplaning.

## Findings

NTSB's coded findings; those marked are part of the probable cause.

- [Action: incorrect action performance](https://openairdocs.org/ntsb-findings/02041015): Personnel issues › Action/decision · Passenger (probable cause); cases with it: [Bombardier CL-600-2B19, 6 cases](https://openairdocs.org/ntsb-findings/02041015/cases.md?model=1390008), [All aircraft, 1,386 cases](https://openairdocs.org/ntsb-findings/02041015/cases.md)

## Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event best describes what happened.

- [Standing: Miscellaneous/other](https://openairdocs.org/ntsb-events/900) (defining event); cases with it: [Bombardier CL-600-2B19, 3 cases](https://openairdocs.org/ntsb-events/900/sequence.md?model=1390008), [All aircraft, 1,556 cases](https://openairdocs.org/ntsb-events/900/sequence.md)

## Analysis

According to the airline's director of safety, the airplane arrived at the gate and the engines were shut down. While deplaning via the forward entry door stairs, a passenger lost her balance and fell to the ground. The passenger fractured her wrist as a result of the fall.

## Factual narrative

According to the airline's director of safety, the airplane arrived at the gate and the engines were shut down. While deplaning via the forward entry door stairs, a passenger lost her balance and fell to the ground. The passenger fractured her wrist as a result of the fall.

## Aircraft

- Registration: [N414ZW](https://openairdocs.org/aircraft/N414ZW), registered now, S/N 7586, built 2001 (OpenAirDocs)
- Reported make and model: BOMBARDIER INC CL-600-2B19
- Registry model: [Bombardier CL-600-2B19](https://openairdocs.org/model/bombardier-cl-600-2b19) (registry code 1390008) (OpenAirDocs)
- Registry engine: [GE CF34 series](https://openairdocs.org/engine/ge-cf34-series) (registry code 30015, turbo-fan) (OpenAirDocs)
- Category: Airplane
- Serial number: 7586
- Engines: GE CF34 SERIES 9140 lbs thrust turbo fan; GE CF34 SERIES 9140 lbs thrust turbo fan
- Damage: No damage
- Flight: Part 121
- Operator: Air Wisconsin Airlines Corporations, doing business as US Airways Express
- Registered owner: US Bank Na Trustee
- Airworthiness certificate: Standard, Transport
- Departed: GSO, Greensboro, NC
- Destination: LGA, New York, NY
- Airport: LGA, La Guardia Airport

## Flight crew

As NTSB recorded them. NTSB leaves out names.

- Pilot; age 45; injuries: none; airline transport; airplane ratings: multi-engine land; instrument ratings: airplane; medical: class 1, without waivers/limitations; last flight review May 17, 2010; flight hours: 6,900 total, 4,303 in this make and model, 5,520 as pilot in command, 209 in the last 90 days, 42 in the last 30 days, 3 in the last 24 hours
- Pilot; age 30; injuries: none; commercial; airplane ratings: multi-engine land; instrument ratings: airplane; medical: class 1, without waivers/limitations; last flight review January 13, 2010; flight hours: 3,800 total, 3,507 in this make and model, 1,925 as pilot in command, 206 in the last 90 days, 84 in the last 30 days, 6 in the last 24 hours

## Weather

- Conditions: Visual (VMC), Day
- Wind: 40° at 8 knots
- Visibility: 10 statute miles
- Lowest ceiling: 2,500 ft broken
- Temperature: 63 °F, dew point 55 °F
- Altimeter: 29.93 inHg
- Observed at: LGA

## Docket (1 files)

The files NTSB released with the investigation on December 3, 2010, on NTSB's docket system: https://data.ntsb.gov/Docket?ProjectID=77501. 870 KB in all.

- Pilot/Operator Aircraft Accident Report, NTSB Form 6120.1 (item 1, .PDF, 870 KB): https://data.ntsb.gov/Docket/Document/docBLOB?ID=40338638&FileExtension=.PDF&FileName=Pilot%2FOperator%20Aircraft%20Accident%20Report,%20NTSB%20Form%206120.1-Redacted.PDF

From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model.

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