# NTSB LAX04LA050: Boeing 747-422, N178UA, San Francisco, CA, November 14, 2003

- Type: NTSB accident investigation
- Classification: Accident · No injuries · Limited investigation · Final report
- Date: November 14, 2003, 12:50 local (20:50 UTC)
- Place: San Francisco, CA
- Coordinates: 37.618888, -122.391387
- Nearby events: https://openairdocs.org/map.md?lat=37.6189&lon=-122.3914&mi=10
- Phase of flight: [Takeoff](https://openairdocs.org/ntsb-phases/300) (OpenAirDocs' grouping)
- Highest injury: No injuries
- Injuries: 356 uninjured
- Status: Completed, report April 25, 2007
- Report: Approved by Office Director
- Parties: Federal Aviation Administration CMO, Boeing, United Airlines
- NTSB case key (mKey): 58372
- NTSB case page: https://web.ntsb.gov/investigations/?ntsbnumber=LAX04LA050
- NTSB report (PDF, downloads): https://data.ntsb.gov/carol-repgen/api/Aviation/ReportMain/GenerateNewestReport/58372/pdf
- Page: https://openairdocs.org/ntsb/LAX04LA050

## Probable cause

a tail strike due to a combination of the wind shifting from a headwind to a tailwind during rotation, and the pilot's control inputs for the crosswind condition.

## Sequence of events

In NTSB's coding before 2008 (https://www.ntsb.gov/GILS/Documents/codman.pdf).

- Dragged wing,rotor,pod,float or tail/skid, takeoff
  - terrain condition - runway
  - flight controls - improper use of, copilot/second pilot (cause)
  - weather condition - sudden windshift (cause)
  - rotation - premature, copilot/second pilot (cause)

## Analysis

The airplane experienced a tail strike on rotation.  The first officer was the flying pilot for the takeoff on runway 10L.  The winds were from 180 degrees at 16, gusting to 22 knots.  The takeoff roll was normal, and the flying pilot utilized control wheel input to correct for the crosswind.  A few seconds after rotation, the crew noted the stick shaker annunciate, and flying pilot responded by gently easing back pressure off the control yoke.  The crew returned to land at the departure airport after controllers in the tower reported that the airplane may have struck the tail.  Flight Data Recorder (FDR) information indicated that the takeoff occurred during directionally variable wind conditions.  The wind shifted during the takeoff roll, resulting in a decreasing headwind, an increasing crosswind, and finally to an average 8-knot tailwind during rotation.  The maximum pitch rate during rotation was slightly higher than average, but within the normal expected variation.  Analysis of the data showed this was a minor contributor to the tail strike.  The flying pilot used significant wheel input (35 degrees right wheel) to counter the increasing crosswind, which resulted in the right spoiler raising 12 degrees and a corresponding loss of lift due to the use of spoilers.  Rotating at a lower airspeed requires a higher angle of attack, and therefore, a higher pitch attitude to achieve liftoff.  The combination of the tailwind gust and spoiler movement resulted in the airplane's pitch attitude exceeding 12.6 degrees while the gear was still on the ground.  This resulted in the aft body contact with the runway.  During a typical takeoff in gusty or strong crosswind conditions, the manufacturer recommended maximum takeoff thrust and to avoid rotation during a gust.  Slightly delaying rotation would allow the airplane additional time to accelerate through the gust, and the greater airspeed would improve the tail clearance margin.  The FDR-recorded longitudinal control system parameters suggested a properly functioning system.  The airplane motion was consistent with the control inputs and power settings.

## Factual narrative

On November 14, 2003, about 1250 Pacific standard time, United Airlines Flight 805, a Boeing 747-422, N178UA, experienced a tail strike on rotation at San Francisco, California.  United Airlines, Inc., was operating the airplane as a scheduled international passenger flight under the provisions of 14 CFR Part 121.  The airline transport pilot licensed captain, 3 aircrew members, 17 flight attendants, and 335 passengers were not injured.  The airplane sustained substantial damage.  The flight was en route as a non-stop to Hong Kong, China.  Visual meteorological conditions prevailed, and an instrument flight rules (IFR) flight plan had been filed.

The operator submitted a written report.  The first officer was the Pilot Flying (PF), and the airplane departed on runway 10L.  The winds were 180 at 16, gusting to 22 knots.  The takeoff roll was normal, and the PF utilized control wheel input to correct for the crosswind.  A few seconds after rotation, the PF noted the stick shaker annunciate, and responded by gently easing back pressure off the control yoke.  The captain and a relief pilot felt a nose wheel vibration following the takeoff.

The air traffic control tower contacted the flight crew alerting them of a possible tail strike after observing smoke from the airplane at rotation.  The crew returned to land at San Francisco.  Evaluation of the damage resulted in structural repair to two structural members.

A National Transportation Safety Board specialist examined the solid state flight data recorder (FDR) and prepared a factual report.  It included graphical plots of pertinent data.  Boeing also evaluated the FDR data.

The data indicated that the takeoff occurred during variable wind conditions.  The wind shifted resulting in a decreasing headwind, and an increasing crosswind, to an average 8-knot tailwind during rotation.  During the takeoff roll, the data showed right control wheel inputs and left rudder pedal, suggesting that the winds had a crosswind component from the right.  The maximum pitch rate was slightly higher than average, but within the normal expected variation.  Boeing felt that this was a minor contributor to the tail strike.  The PF used significant wheel input (35 degrees right wheel); this resulted in the right spoiler raising 12 degrees.  Boeing pointed out that there was a loss of lift due to the use of spoilers.  They also pointed out that rotating at a lower airspeed requires a higher angle of attack, and therefore, a higher pitch attitude to achieve liftoff.  The combination of the tailwind gust and spoiler movement resulted in the airplane's pitch attitude exceeding 12.6 degrees, while the gear was still on the ground.  This resulted in the aft body contact with the runway.

Boeing discussed a typical takeoff in gusty or strong crosswind conditions.  They recommended maximum takeoff thrust, and to avoid rotation during a gust.  Slightly delaying rotation would allow the airplane additional time to accelerate through the gust, and the greater airspeed would improve the tail clearance margin.

The FDR-recorded longitudinal control system parameters suggested a properly functioning system.  The airplane motion was consistent with the control inputs and power settings.

## Aircraft

- Registration: [N178UA](https://openairdocs.org/deregistered/N178UA-2018-04-09), registration cancelled 2018-04-09, S/N 24385, built 1990 (OpenAirDocs)
- Reported make and model: Boeing 747-422
- Registry model: [Boeing 747-422](https://openairdocs.org/model/boeing-747-422) (registry code 1384935) (OpenAirDocs)
- Registry engine: [Pratt & Whitney PW4000 series](https://openairdocs.org/engine/pratt-whitney-pw4000-series) (registry code 52119, turbo-fan) (OpenAirDocs)
- Category: Airplane
- Serial number: 24385
- Airframe hours: 57337
- Engines: Pratt & Whitney PW4056 56000 lbs thrust turbo fan; Pratt & Whitney PW4056 56000 lbs thrust turbo fan; Pratt & Whitney PW4056 56000 lbs thrust turbo fan; Pratt & Whitney PW4056 56000 lbs thrust turbo fan
- Damage: Substantial damage
- Flight: Part 121
- Operator: United Air Lines Inc
- Registered owner: Wilmington Trust Co
- Airworthiness certificate: Standard, Transport
- Last inspection: Continuous airworthiness, July 1, 2003
- Departed: SFO, San Francisco, CA
- Destination: HKG, Hong Kong
- Flight plan: IFR
- Airport: SFO, San Francisco International, runway 10L, 11,870 × 200 ft, asphalt

## Flight crew

As NTSB recorded them. NTSB leaves out names.

- Pilot; age 56; injuries: none; airline transport; airplane ratings: multi-engine land, single-engine land; instrument ratings: airplane; medical: class 1; seat: left; flight hours: 11,999 total, 243 in the last 90 days, 51 in the last 30 days
- Co-pilot; age 42; injuries: none; airline transport; airplane ratings: single-engine land, multi-engine land; instrument ratings: airplane; medical: class 1; seat: right; flight hours: 9,702 total, 215 in the last 90 days, 76 in the last 30 days

## Weather

- Conditions: Visual (VMC), Day
- Wind: 180° at 16 knots, gusting 22
- Visibility: 10 statute miles
- Lowest ceiling: 4,600 ft overcast
- Temperature: 63 °F, dew point 52 °F
- Altimeter: 30.09 inHg
- Observed at: SFO

## FAA reports on this event (1)

The FAA's own accident and incident reports, matched to the aircraft by N-number and date (OpenAirDocs).

- [Accident 20031114035379A](https://openairdocs.org/incident/20031114035379A), Nov 14, 2003: Boeing 747422, San Francisco, CA, Substantial damage. (-23) On November 14, 2003, about 1250 pacific standard time, united airlines flight 805, a Boeing 747-422, N178UA, experienced a tail strike on rotation at…

From the NTSB's public API. Aircraft are matched to registry aircraft by N-number and event date, checked against the reported serial number, make and model; the registry's history has gaps, so older matches can be wrong. Compare the reported make and model.

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