# SDR 02FDEA00460

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: July 3, 2002
- Submitted: July 8, 2002
- Operation: Air carrier
- Aircraft: [N591FE](https://openairdocs.org/aircraft/N591FE), registered now
- Make and model: Doug MD-11
- Registry model: [Doug MD-11](https://openairdocs.org/model/mcdonnell-douglas-md-11) (OpenAirDocs)
- Aircraft serial: 48527
- Aircraft time: 33,975 hours, 5,381 cycles
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Windshield
- Condition: Cracked
- Location: Cockpit
- Stage of operation: CR
- How discovered: V
- Nature of condition: O
- Precautionary procedure: A
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/02FDEA00460

## Discrepancy

FL 340, 300 MILES OUT OF CYWG, HEARD LOUD BANG.  L1 OUTER WINDSCREEN SHATTERED.  SAW POSSIBLE ARCING AFTER IT SHATTERED, COULD NOT TELL IF INNER WINDSHIELD WAS DAMAGED.  REMOVED AND REPLACED L1 WINDSHIELD PER MD-11 M/M  56-11-01-4.  OK FOR SERVICE.  PREMATURE REMOVAL/INSTALLATION OFF MFG NBA6045-501.

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