# SDR 2002UALA01897

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: December 26, 2002
- Submitted: January 15, 2003
- Operation: Air carrier
- Aircraft: [N787UA](https://openairdocs.org/aircraft/N787UA), registered now
- Make and model: Boeing 777222
- Aircraft serial: 26939
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Windshield
- Condition: Cracked
- Location: Cockpit
- Stage of operation: AP
- How discovered: C
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/2002UALA01897

## Discrepancy

WINDSHIELD 1R OUTER PANE CRACKED.   THE NR 1 RT WINDSHIELD OUTER GLASS PLY SHATTERED BECAUSE OF ARCING IN THE INTERLAYER DUE TO MOISTURE INGRESSION.  THE UPPER EDGE OF THE WINDOW ASSY. REVEALED EVIDENCE OF MOISTURE INGRESS BETWEEN THE GLASS PLIES NEAR THE UPPER ELECTRICAL WINDOW HEAT SYSTEM BUS BAR.  REMOVED AND REPLACED WINDOW ASSY. PER AMM 56-11-01-401.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.