# SDR 2009F00094

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: October 15, 2009
- Submitted: October 22, 2009
- Operation: Air carrier
- Aircraft: [N861MA](https://openairdocs.org/aircraft/N861MA), registered now
- Make and model: Cessna 208B
- Registry model: [Cessna 208B](https://openairdocs.org/model/cessna-208b) (OpenAirDocs)
- Aircraft serial: 208B0825
- Aircraft time: 5,018 hours, 9,667 cycles
- System (JASC): [5312 · Fuselage Main, Bulkhead](https://openairdocs.org/jasc/5312)
- Part: Bulkhead
- Part number: 26120592
- Part serial: NA
- Condition: Damaged
- Location: Zone 100
- Part time: 5,018 hours, 9,667 cycles
- Stage of operation: TX
- How discovered: O
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/2009F00094

## Discrepancy

CUSTOMER SERVICE AGENT STEPPED ON BOTTOM STEP OF PASSENGER DOOR, WITHOUT THE A/C TAIL-STAND IN PLACE.  A/C TAIL CONTACTED GROUND, DAMAGING AFT BULKHEAD AND TAIL TIE-DOWN ASSY.

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