# SDR 2021FA0000414

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: December 21, 2021
- Submitted: December 21, 2021
- Operation: General aviation
- Aircraft: N342AN
- Make and model: Boeing 767323
- Aircraft serial: 33081
- Aircraft time: 63,521 hours, 10,722 cycles
- System (JASC): [5200 · Doors](https://openairdocs.org/jasc/5200)
- Part: None
- Condition: None
- Stage of operation: IN
- How discovered: V
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/2021FA0000414

## Discrepancy

DURING A FWD ENTRY DOOR CLOSING OPERATION TASK, THE VIEWING WINDOW/PRISM WAS IDENTIFIED NOT INSTALLED CORRECTLY PER AMM. THE VIEWING WINDOW/PRISM WAS DISLODGED FROM ITS CORRECT INSTALLED POSITION AND THE RETAINING HARDWARE IDENTIFIED AS NOT WITHIN AMM REQUIRED FASTENER TORQUE TOLERANCES.

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