# SDR 21GA0260904001

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: September 4, 2026
- Submitted: September 4, 2026
- Operation: Air carrier
- Aircraft: [N1181A](https://openairdocs.org/aircraft/N1181A), registered now
- Make and model: Boeing 767-3Y0
- Registry model: [Boeing 767-3Y0](https://openairdocs.org/model/boeing-767-3y0) (OpenAirDocs)
- Aircraft serial: 26206
- Aircraft time: 100,450 hours, 26,445 cycles
- System (JASC): [5100 · Standard Practices/Structures](https://openairdocs.org/jasc/5100)
- Part: None
- Condition: Pilot Error
- Stage of operation: CR
- How discovered: O
- Nature of condition: X
- Precautionary procedure: B, A
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/21GA0260904001

## Discrepancy

DURING CRUISE, THE FLIGHT CREW EXPERIENCED A SHUTDOWN OF THE LEFT ENGINE AND SUBSEQUENTLY DIVERTED THE AIRCRAFT TO PUNTA CANA (PUJ). THE AIRCRAFT LANDED SAFELY IN PUJ AT APPROXIMATELY 1256Z.  PRELIMINARY INFORMATION RECEIVED FROM THE CREW INDICATES THAT THE FUEL QUANTITY INDICATION SHOWED ZERO IMMEDIATELY PRIOR TO THE ENGINE ROLLING BACK AND SHUTTING DOWN. THE ASSOCIATED FUEL QUANTITY INDICATION WAS ALREADY INOPERATIVE AND BEING MANAGED UNDER DMI, AND THE FLIGHT CREW WAS AWARE THAT THE INDICATION WAS UNRELIABLE.  FOUND THAT CROSS FEED WAS NOT USED TO TRANSFER TO LEFT WING FOR FUEL IMBALANCE PILOT ERROR

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