# SDR 2VKA 0012021

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: January 4, 2021
- Submitted: January 8, 2021
- Operation: Air carrier
- Aircraft: [N793SF](https://openairdocs.org/aircraft/N793SF), registered now
- Make and model: Bell 407
- Registry model: [Bell 407](https://openairdocs.org/model/bell-helicopter-textron-canada-407) (OpenAirDocs)
- Aircraft serial: 53345
- Aircraft time: 8,912 hours, 31,777 cycles
- Engine: Allsn 250C47B
- Engine time: 8,238 hours, 22,701 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Control Panel
- Part number: N005200
- Part serial: DCP00388
- Condition: Inoperative
- Location: Satellite Radio
- Stage of operation: NR
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/2VKA%200012021

## Discrepancy

THE SCREEN ON OUTERLINK DIALER (SATELLITE RADIO) FROZE, THE PILOT COULD NOT COMMUNICATE OR CHANGE CHANNELS ON THE DIALER.

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