# SDR AALA20171109008

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: November 9, 2017
- Submitted: November 15, 2017
- Operation: Air carrier
- Aircraft: [N828AA](https://openairdocs.org/aircraft/N828AA), registered now
- Make and model: Boeing 787-9
- Registry model: [Boeing 787-9](https://openairdocs.org/model/boeing-787-9) (OpenAirDocs)
- Aircraft serial: 40648
- Aircraft time: 1,434 hours, 160 cycles
- System (JASC): [5610 · Flight Compartment Windows](https://openairdocs.org/jasc/5610)
- Part: Window
- Condition: Cracked
- Location: Cockpit
- Stage of operation: CR
- How discovered: V
- Nature of condition: O
- Precautionary procedure: A
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/AALA20171109008

## Discrepancy

AIRCRAFT WAS GROUNDED.  DFW-CDG FLIGHT DIVERTED TO ORD ACCOUNT CAPTAINS SIDE WINDOW SHATTERED DURING FLIGHT.  REMOVED AND REPLACED CAPTAINS L2 SIDE WINDOW PER MCM CARD 56-94-02.  OPERATIONAL CHECK GOOD.

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