# SDR AALA201804269014

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: April 22, 2018
- Submitted: April 26, 2018
- Operation: Air carrier
- Aircraft: [N968NN](https://openairdocs.org/aircraft/N968NN), registered now
- Make and model: Boeing 737823
- Aircraft serial: 33241
- Aircraft time: 9,863 hours, 3,710 cycles
- System (JASC): [5240 · Service Doors](https://openairdocs.org/jasc/5240)
- Part: Guide Arm
- Condition: Faulty
- Location: Lt Service Door
- Stage of operation: NR
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/AALA201804269014

## Discrepancy

PRIOR TO BOARDING, FLIGHT ATTENDANT REPORTED THAT AFT LEFT SERVICE DOOR WAS VERY DIFFICULT TO OPEN. MAINTENANCE ACCOMPLISHED TEST IAW MM 52-13-00,  REPLACED THE GUIDE ARM IAW MM 52-41-00 AND SNUBBER IAW MM 52-13-51 AND PERFORMED SATISFACTORY OPERATIONAL CHECK.   AIRCRAFT WAS GROUNDED.

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