# SDR AALA2018051703004

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: May 2, 2018
- Submitted: May 17, 2018
- Operation: Air carrier
- Aircraft: [N761AJ](https://openairdocs.org/aircraft/N761AJ), registered now
- Make and model: Boeing 777223
- Aircraft serial: 31478
- Aircraft time: 62,888 hours, 7,575 cycles
- System (JASC): [5240 · Service Doors](https://openairdocs.org/jasc/5240)
- Part: Mechanism
- Condition: Defective
- Location: R4 Door
- Stage of operation: IN
- How discovered: V
- Nature of condition: O
- Precautionary procedure: K
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/AALA2018051703004

## Discrepancy

CATERING UNABLE TO OPEN THE R4 DOOR USING THE EXTERNAL HANDLE.  FOUND SPLIT RINGS DEFECTIVE.  REMOVED EXTERIOR HANDLE MECHANISM IAW 52-11-02.  CLEANED AND LUBRICATED THE EXTERIOR HANDLE MECHANISM IAW 12-21-20.   REPLACED THE SPLIT RINGS AND O-RING ON THE R4 DOOR AND REINSTALLED EXTERIOR DOOR HANDLE MECHANISM IAW AMM 52-11-02. OPS CHECKED NORMAL.

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