# SDR AALA2019101429009

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: October 11, 2019
- Submitted: October 14, 2019
- Operation: Air carrier
- Aircraft: [N932AN](https://openairdocs.org/aircraft/N932AN), registered now
- Make and model: Boeing 737823
- Aircraft serial: 29530
- Aircraft time: 57,115 hours, 23,936 cycles
- System (JASC): [2210 · Autopilot System](https://openairdocs.org/jasc/2210)
- Part: Control Panel
- Part number: 4082260939
- Part serial: 00082218
- Condition: Unreliable
- Location: Dfcs Mode
- Stage of operation: CR
- How discovered: O
- Nature of condition: S
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/AALA2019101429009

## Discrepancy

AIRCRAFT WAS GROUNDED: PILOT REPORTS AUTOPILOT B DISENGAGED WHILE IN LEVEL FLIGHT AT FL380. ALTITUDE WINDOW ON FLIGHT GUIDANCE PANEL INDICATED 50000 AND BOTH FLIGHT DIRECTORS DISAPPEARED. TURNED OFF BOTH FLIGHT DIRECTORS AND THEN RE-ENGAGED BOTH FLIGHT DIRECTORS AND RE-GAINED CAPTAINS FLIGHT DIRECTOR, BUT NOT FOS. ALTITUDE WINDOW SHOWED 23800 AFTER FLIGHT DIRECTORS WERE RESET, ACTUAL ALTITUDE WAS 38000. SELECTED LNAV AND 38000,THEN VNAV AND WAS ABLE TO ENGAGE A/P. MAINTENANCE REPLACED DFCS MODE CONTROL PANEL IAW AMM 22-11-34. INSTALLATION TEST GOOD IAW AMM 22-11-34. OPS TEST GOOD IAW AMM 34-36-00.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.
