# SDR AALA202009159014

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: September 13, 2020
- Submitted: September 15, 2020
- Operation: Air carrier
- Aircraft: [N791AN](https://openairdocs.org/aircraft/N791AN), registered now
- Make and model: Boeing 777223
- Aircraft serial: 30254
- Aircraft time: 78,409 hours, 10,038 cycles
- System (JASC): [3040 · Windshield/Door Rain/Ice Removal](https://openairdocs.org/jasc/3040)
- Part: Controller
- Part number: 7858973
- Part serial: 0802
- Condition: Defective
- Location: Window Heat
- Stage of operation: NR
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/AALA202009159014

## Discrepancy

AIRCRAFT WAS GROUNDED: RIGHT WINDSHIELD CRACKED AT FL400.  REMOVED AND REPLACED RIGHT WINDOW HEAT CONTROLLER UNIT, PER AMM 30-41-01-000-801.  RIGHT WINDSHIELD (AALA202009159013) REMOVED AND REPLACED, PER AMM 56-11-01-401.

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