# SDR AALA202307032698

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: July 1, 2023
- Submitted: July 3, 2023
- Operation: Air carrier
- Aircraft: [N820AL](https://openairdocs.org/aircraft/N820AL), registered now
- Make and model: Boeing 787-9
- Registry model: [Boeing 787-9](https://openairdocs.org/model/boeing-787-9) (OpenAirDocs)
- Aircraft serial: 40639
- Aircraft time: 26,230 hours, 3,167 cycles
- System (JASC): [2530 · Buffet/Galleys](https://openairdocs.org/jasc/2530)
- Part: Oven
- Part number: 830501000001
- Condition: Defective
- Location: Zone 900 - Lav/G
- Stage of operation: CR
- How discovered: V
- Nature of condition: B
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/AALA202307032698

## Discrepancy

AIRCRAFT WAS GROUNDED: ABOUT 30 MINUTES INTO FLIGHT THE FLIGHT ATTENDANTS REPORTED SMOKE AND ELECTRICAL SMELL FROM OVEN 9C IN AFT GALLEY . OVEN DID NOT TURN OFF UNTIL AFT GALLEY MASTER POWER SWITCH WAS TURNED OFF. MAINTENANCE FOUND OVEN FAULT CODES F21 AND F02 ALONG WITH EVIDENCE OF BURNT FOOD. **SUPPLEMENTAL REPORT WILL BE SUBMITTED. ** (OPEN)

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