# SDR AALA202605206711

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: May 17, 2026
- Submitted: May 20, 2026
- Operation: Air carrier
- Aircraft: [N974UY](https://openairdocs.org/aircraft/N974UY), registered now
- Make and model: Airbus A321-231
- Registry model: [Airbus A321-231](https://openairdocs.org/model/airbus-a321-231) (OpenAirDocs)
- Aircraft serial: 4898
- Aircraft time: 46,488 hours, 18,566 cycles
- System (JASC): [5250 · Fixed Inner Doors](https://openairdocs.org/jasc/5250)
- Part: Door Latch
- Condition: Stuck
- Location: Zone 800
- Stage of operation: CR
- How discovered: O
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/AALA202605206711

## Discrepancy

AIRCRAFT WAS GROUNDED: FLIGHT DECK DOOR WOULD NOT OPEN DURING LAVATORY BREAK FOR THE FLIGHT CREW. THE FLIGHT CREW REPORTED THAT THE UPPER LATCH THAT HELD THE DOOR CLOSED AND THE FLIGHT CREW MAY HAVE OVER-POWERED THE LATCH SYSTEM TRYING TO GET IT OPEN RESULTING IN THE LATCH HANDLE BECAME STUCK IN THE OPEN POSITION.  THE FLIGHT CREW REPORTED THAT THE UPPER LATCH WAS MOVED BY HAND TO OPEN AND THE DOOR COULD BE LOCKED USING THE DEAD BOLT. MAINTENANCE REPLACED THE FLIGHT DECK DOOR LATCH MECHANISM AND ACCOMPLISHED A SATISFACTORY OPERATIONAL CHECK PER AMM 51-51-21.

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