# SDR ASAA2013042794620

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: April 27, 2013
- Submitted: April 30, 2013
- Operation: Air carrier
- Aircraft: [N565AS](https://openairdocs.org/aircraft/N565AS), registered now
- Make and model: Boeing 737890
- Aircraft serial: 35181
- Aircraft time: 24,517 hours, 7,521 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Unknown
- Condition: Malfunctioned
- Location: Satcom
- Stage of operation: NR
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2013042794620

## Discrepancy

SATCOM PROMPT DOES NOT APPEAR ON MENU PAGE OF MCDU.  ACFT GROUNDED. UNABLE TO DUPLICATE DEFECT SATCOM PROMPT PRESENT ON BOTH MCDUS.  PERFORMED SATCOM COMMUNICATION SYS ADJUSTMENT/TEST IAW MM 23-15-00-730-801, STEPS A THROUGH E  ALL TESTS PASS.  GROUND VERIFICATION SUCCESSFUL.

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