# SDR ASAA2013112896572

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: November 28, 2013
- Submitted: December 2, 2013
- Operation: Air carrier
- Aircraft: [N559AS](https://openairdocs.org/aircraft/N559AS), registered now
- Make and model: Boeing 737890
- Aircraft serial: 35178
- Aircraft time: 26,970 hours, 8,096 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Malfunctioned
- Stage of operation: NR
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2013112896572

## Discrepancy

UNABLE TO CALL OUT USING SATCOM.  CAN HEAR CALLER, BUT DOES NOT HEAR US (SAT NR 1 & NR 2).  ACFT GROUNDED.  PERFORMED SATCOM COMM SYS TEST 23-15-00.  OPS CHECKED GOOD, ESTABLISHED CLEAR COMMUNICATION WITH DISPATCH.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.