# SDR ASAA2014052007882

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: May 20, 2014
- Submitted: May 22, 2014
- Operation: Air carrier
- Aircraft: [N534AS](https://openairdocs.org/aircraft/N534AS), registered now
- Make and model: Boeing 737890
- Aircraft serial: 35202
- Aircraft time: 13,460 hours, 3,935 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Malfunctioned
- Stage of operation: NR
- How discovered: O
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2014052007882

## Discrepancy

UNABLE TO ESTABLISH CONTACT ON SATCOM 1 OR 2, CALLING PARTY ANSWERS BUT UNABLE TO HEAR US.  ACFT GROUNDED.  GROUND VERIFICATION PASSES ON BOTH SAT 1 & SAT 2 WAS ABLE TO ESTABLISH CONTACT WITH DISPATCH, ON SAT 1 & 2. ACCOMP. SAT COMM. VOICE TEST OUT GOING CALLS AND INCOMING CALLS FOR BOTH NR 1 & NR 2 SAT REF MM 23-15-00-730-801.

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