# SDR ASAA2014082308917

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: August 23, 2014
- Submitted: August 25, 2014
- Operation: Air carrier
- Aircraft: [N596AS](https://openairdocs.org/aircraft/N596AS), registered now
- Make and model: Boeing 737890
- Aircraft serial: 35688
- Aircraft time: 24,243 hours, 7,522 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Malfunctioned
- Stage of operation: TX
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2014082308917

## Discrepancy

SATCOM MENU PROMPT MISSING ON MCDU MENU PAGE,  PROMPT WAS AVAILABLE BEFORE TAKEOFF.  ACFT GROUNDED.  REBOOTED ACFT SATCOM OPS NORMAL IAW FIM TASK 23-15-00.

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