# SDR ASAA2014102509469

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: October 25, 2014
- Submitted: October 27, 2014
- Operation: Air carrier
- Aircraft: [N587AS](https://openairdocs.org/aircraft/N587AS), registered now
- Make and model: Boeing 737890
- Aircraft serial: 35684
- Aircraft time: 26,991 hours, 7,925 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Malfunctioned
- Stage of operation: TX
- How discovered: O
- Nature of condition: J
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2014102509469

## Discrepancy

DURING DEPARTURE, PRIOR TO TAKEOFF NOTICE MCDU DID NOT SHOW THE SATCOM PROMPT ON MENU PAGE.  ACFT GROUNDED.  ACCOMPLISHED SATCOM LOCKUP ON GROUND QRH SYSTEM RETURNED TO NORMAL.

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