# SDR ASAA2014121309924

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: December 13, 2014
- Submitted: December 15, 2014
- Operation: Air carrier
- Aircraft: [N469AS](https://openairdocs.org/aircraft/N469AS), registered now
- Make and model: Boeing 737990ER
- Aircraft serial: 41702
- Aircraft time: 1,153 hours, 362 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Malfunctioned
- Stage of operation: NR
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2014121309924

## Discrepancy

UNABLE TO OBTAIN SAT PHONE PROMPT FROM AOC MENU.  ACARS LINKS STATUS PAGE STATES; SAT.  NO LINK, HF NO LINK.  ACFT GROUNDED.  REBOOTED SAT COM SYS.  PROMPT ON FMC. RESTORED & SAT COM OPS RESTORED IAW MM 23-15-00, NO HISTORY 90 DAYS.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.