# SDR ASAA2015021210631

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: February 12, 2015
- Submitted: February 17, 2015
- Operation: Air carrier
- Aircraft: [N563AS](https://openairdocs.org/aircraft/N563AS), registered now
- Make and model: Boeing 737890
- Aircraft serial: 35180
- Aircraft time: 31,767 hours, 9,683 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Locked
- Stage of operation: NR
- How discovered: 9
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2015021210631

## Discrepancy

SATCOM APPEARS TO HAVE LOCKED UP.  NO SATCOM SELECTION ON MCDU PAGE.  ACFT GROUNDED.  ACCOMPLISHED FIM 23-15, TASK 801.  NO LOCK UP CONDITION PRESENT WITH NORMAL OPERATION IAW THIS REF,  THERE'S A KNOWN PROBLEM WITH SATCOM EQUIPED PLANES HAVING THIS ISSUE.

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