# SDR ASAA2015072712604

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: July 27, 2015
- Submitted: July 29, 2015
- Operation: Air carrier
- Aircraft: [N559AS](https://openairdocs.org/aircraft/N559AS), registered now
- Make and model: Boeing 737890
- Aircraft serial: 35178
- Aircraft time: 33,130 hours, 9,919 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Malfunctioned
- Stage of operation: CR
- How discovered: O
- Nature of condition: O
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2015072712604

## Discrepancy

SATCOM INOPERATIVE.  DISPATCH ACARS COULD HEAR PILOTS VOICE 5 X 5, BUT PILOTS COULD NOT HEAR DISPATCH VOICE.  ACFT GROUNDED.  IAW FIM TASK 23-15, TASK 801, RESET THE SATCOM SYS, AND CONFIRMED SATCOM OPS NORMAL.  GROUND VERIFICATION GOOD.

---
OpenAirDocs.org is an independent research project of [Contrail Labs](https://contraillabs.com/). It is not affiliated with the FAA or the NTSB. Source documents are U.S. government works in the public domain.