# SDR ASAA2016010414635

- Type: Service difficulty report (as reported; unverified)
- Difficulty date: January 4, 2016
- Submitted: January 6, 2016
- Operation: Air carrier
- Aircraft: [N467AS](https://openairdocs.org/aircraft/N467AS), registered now
- Make and model: Boeing 737990ER
- Aircraft serial: 36362
- Aircraft time: 6,444 hours, 2,083 cycles
- System (JASC): [2300 · Communications System](https://openairdocs.org/jasc/2300)
- Part: Satcom
- Condition: Malfunctioned
- Stage of operation: NR
- How discovered: 9
- Nature of condition: P
- Precautionary procedure: O
- FAA source: FAA Service Difficulty Reporting System (https://sdrs.faa.gov/)
- Page: https://openairdocs.org/sdr/ASAA2016010414635

## Discrepancy

NO SATCOM PROMPT ON MCDU.  PERFORMED QRH SATCOM LOCK OUT PROCEDURE.  PROMPT RETURNED.  ACFT GROUNDED.  ACCOMPLISHED RESET PROCEDURE IAW QRH. SAT PROMPT RETURNED.

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